ModernDanish.com

ModernDanish.com
Average Rating: 4/5.0 store rating
Customer Service 0
On-Time Delivery 0
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BUYER BEWARE!! VERY SHADY!!

by skygirl12, October 27, 2011
After 5 weeks, I had still not received my item and called to cancel it. One week later, it arrived. I called to get an RA number, as it was overdue AND cancelled, and they keep promising to give me one, but they don't. It's been 4 weeks since I've been asking. They have now stopped returning phone calls and emails.
BUYER BEWARE!!!!! This is a shady company and I assure you the positive reviews have been written by them. I would be happy to forward you the emails and correspondence with them, it clearly indicates a total lack of customer service. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
Far Exceeds Expectations on Quality, delivery and price .... could not be happer .... from when I received the delivery in just two days from when I paid I was blown away with the stone quality of the countertop right away.  The glass sink and   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I couldn't help but be a tad nervous about ordering on line. This was my first time ever buying anything like this to begin with. After doing some research, I saw that ModernDanish had the best prices AND the most variety, offering me TONS of choices   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I have been renovating several bathrooms in my house in the past few years and purchased just about everything online.  I bought a vanity from ModernBathroom.com with HUGE problems, crappy quality, chinese instructions and slow ship time.    Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 
My wife and I recently decided to renovate our kitchen in our house. We spent months of watching DIY shows and going from store to store, but just never saw anything that really fit our style. Finally one day my wife found the Modern Danish web site and   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I recieved my Molen glass vanity very quickly but isn't the same as in the pictures. The description on their site isn't very detailed so I even called to find out things like the size of the faucet in the picture, size of the sink, and the type of   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Great quality, good prices, overall worth it

by nothingman718, November 3, 2008
I ordered a beautiful black granite stone pedestal from this company a few weeks ago, and boy, was I impressed! I needed a quality pedestal at a cost that wouldn't break my wallet, and after looking around at other stores all week, I finally found just what I needed at Modern Danish.
Their customer service was rather straightforward and helpful with my questions, and the product didn't take too long to show up to my front door.
Overall I was definitely very satisfied, and I recommend this company to anyone looking for a great deal on bathroom furniture.
I will shop here again the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
I order the Zen vessel sink from ModernDanish.com for a bathroom vanity I had purchased elsewhere.. the sink arrived and I watched their installation instruction videos for the waterfall faucet and after installation my wife and I decided that well the   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I ordered a vanity set online and received it pretty quickly. However, the finish on the drain and faucet were not the correct finish. I called right away to report the error and spoke with two customer service reps that both seemed new and kept   Read full review...

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Lowest prices I've seen around

by skylert007, January 28, 2008
Just wanted to say I am very pleased with this store, their prices are very reasonable which is great on my budget and my order arrived right on time.
Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Highly Recommended for Modern Bathroom Alternative

by keywestmama, January 28, 2008
I started shopping here about six months ago on a recommendation from my builder who is a client of theirs. I have to say that I have only had the best experiences with them and find the products to always be better than I expect. I have purchased multiple times and also have recommended this site on several occasions. The products they sell are great quality and the prices are great. This is now my first stop when I am looking for something unique and affordable and I HIGHLY recommend them to anyone!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fantastic prices and helpful customer service!

by cafelady11, January 25, 2008
I must say that ModernDanish.com offers far more assistance than any online store selling bathroom fixtures. They even had an instructional video to show me how to install my vanity! Can't find that anywhere but here. And their customer service department took the time to help me decide what exact type of sink I would need for my vanity. I can't thank them enough!

I recommended them to my daughter who is remodeling her kitchen, she's going to adore their products.

Keep up the good work!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

NO Customer Service - Poor attitude

by customs, January 15, 2008
I recently placed an order with ModernDanish.com. The order was shipped incorrectly and I was overcharged. When I got the order and discovered it was wrong, I immediately called the store. ModernDanish.com sent FedEx to pick up the improperly delivered items. This order was for a major project which had to be delayed because of their refusal to send me the products that I had ordered, and paid for, because everyone had to wait until the original order was returned before the correct order sent back to me... and, Of Course, my contractor was on the clock.... Since the whole problem was their fault, not mine, I think this should have been handled in a more Customer Friendly Fashion. The attitude of their Customer Service Supervisor, who according to her is the only person in the store, was to say the least NASTY. Their mistake, but no attempt to correct or help...If you need anything from this store look elsewhere...these people are too mean to deal with...you deserve better.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Great prices, great products, great site.

by michael2008, December 20, 2007
I found ModernDanish.com from a friend's suggestion who recently shopped with them, I easily found everything i needed on their site. I couldn't find any place that could beat their prices. My order arrive quickly after my payment, I would highly recommend them for any home improvement project.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I moved in to a new house in the spring. We elected not to have the builder finish one of the bathrooms. I spent a lot of time shopping on line and in some of the local stores. After a while of looking around many, many on line Internet stores and retail   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A diamond in the rough!!!!!!!

by jaden5177, October 1, 2007
Company was very proffesional. We ordered a custom made sink. We knew that the sink would take awhile as it was custom made to our dimentions. When placing an order you go in it knowing that they are hand carving this sink, not mass producing. The sink turned out fantastic and just as we wanted.

You will recieve a great experience from Moderndanish.com. They deliver-deliver-deliver fantastic results. I have gone back for more as I am a designer in Atlanta. Only top quality found there.

On my next order, I had so many questions. The customer service department was very helpful in making the ordering process easy. I gave them the size of a vanity and they could help me locate one. Drains and faucets are all US Standard which was very helpful for when I was ordering without my plumber available.

HIGHLY RECOMMEND!!!!!!


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Online worries.... PUT TO REST!

by randeetyler, September 28, 2007
I have to admit that I was more than a little apprehensive when I saw the pricing this company had on their products; especially when I had really done my homework on pricing and what was available for our custom home construction that began in May of this year. We ordered all of our fixturing for all 4 bathrooms of our house from Modern Danish. Whereas I admit that the primary reason I purchased online from them was the price and selection, I couldn't have been more pleased when the product arrived!

Not only was the product packaged carefully (and in environmentally friendly re-cycled materials... sorry for going on my Greenpeace kick) but it also included a letter from the business guy with a contact number to directly re-order, and incentives for sending referrals.

Bottom line- The installation was fast and easy (or so my plumber says), it looks fantastic, quality is better in my opinion than Lowes and Home Depot stuff, and I had no problems with the service or shipping.

Solid product, solid service, solid pricing.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I wasn't sure about purchasing on the Internet for such a large order... I am remodeling my home so it was quite a large order. My order included a art glass chandelier, and a beautiful colored pendant light and a bunch of different colors and a granite   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awesome retailor!!!! Really friendly, Really professional!!!

by bmxprorider1, September 28, 2007
ModernDanish.com has the best prices on the highest quality products I've seen... EVER!!! The customer service was very friendly and helpful and helped me make my selection to fit what i needed.

I HIGHLY SUGGEST THEM!!!

My shipment arrived quickly and problem-free!




  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A+ Service Level and Prices are GREAT... Great Place

by atlantalover, September 27, 2007
I am a local customer in Atlanta and found them by google. I was happy to find they had a showroom and I went to visit to see what glass vessel sink I wanted. I have to say I am very happy with the selection and the service that I received. They have the best prices that I have seen and the faucet that I got is amazingly beautiful. I got that waterfall faucet that had the glass disk. I HIGHLY recommend this company - for MANY reasons.... their staff is really knowledgeable. I had a tough design and then helped me get the colors that I really needed and I am SO happy with my finished bathroom. The prices - I think I paid about $200 for everything I needed and I could not find that anywhere else. The warehouse was organized and the had my order ready in just a few minutes and I was on my way with my stuff. GREAT PLACE - GREAT EXPERIENCE - GREAT VALUE - GREAT PRICES.... HIGHLY recommend! A+

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
We made a custom order in early March 2007, and were told it would take 6-10 weeks to deliver, as it was a farm sink carved from a single piece of stone. That was fine, and we were charged the full amount at the time of order. What has followed since   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
We asked if all the items we wanted to purchase were in stock? The reply was yes. We asked if they would ship that day as we needed the items within 10 days? We were told no, it was too late in the day, but that they would ship the following day. We   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating

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