ToolTopia.com

The key thing to know about ToolTopia is its returns policy for defective items: In short, they will accept returns of non-defective items -- items they can re-sell -- but their policy is that defective items are covered under the manufacturer's warranty   Read full review...

 I would not shop here again

I placed an order on August 18 for a borescope, which arrived as scheduled. A critical part of the scope is a 90 degree mirror attachment. Without it, the view is only forward, you cannot see to the side, as in a car engine where such a view is   Read full review...

 I would not shop here again

May 2009 - This is the first time I have purchased anything from Tool Topia and found the experience to very professional. The item I purchased was a battery charger and product was defective or at least it did not operate as promised. Although that was disappointing, Tool Topia was very responsive when I wanted to return the item. Within two weeks I had a refund. No hassles and they were very responsive. It is easy to offer low prices and poor service. Much harder to offer low prices and good service. Great job.

 I would shop here again

Purchased two air hoses and some couplers from ToolTopia.  Flexeel and Flexzilla along with Milton couplers.  All items are high grade, top quality, new items in original packaging.  The items arrived fast.  I received emails to confirm the order.  I could track my order from the UPS tracking number from the email I received or on their website using my order number and zip code.  The website is not very flashy or "in vogue", but it is functional and I was able to find my products without problem.  Checkout was easy with paypal or credit card.  The whole transaction was a smooth experience.  I will purchase from them again. 

 I would shop here again

This is my first order with this company ToolTopia. Their prices were significantly cheaper as other sellers on the web. In addition their website is very well constructed. It was easy to fill out the order and consult the tools available on their web   Read full review...

 I would not shop here again

After shopping online for an item, I found ToolTopia. It seemed to be a very reputable, family run company. On December 11th, I placed an order for a Christmas present. December 20th I still hadn't received the item. I went on UPS, and the status of   Read full review...

 I would not shop here again

This was my first order from tooltopia. They had the H&S 9000 stud-welder _significantly_ cheaper than any other source I could find. To top it off, they also had free shipping, which is an excellent deal, as stud welders aren't light for their size.

I ordered early on a Friday, and being my first purchase from them, was a bit leery when their site's order-status page showed the order was still pending on the following Tuesday.

Later that Tues AM, I received an automated email with tracking number saying it had shipped on Monday, and I received it the next day (Wed).

I'm very happy with the product, price, and speed of shipment.

I do think that having an order-status page on a site is a bad idea if you're not going to have it updated frequently, though.

Seeing as how that is my only complaint, I will definitely be a repeat customer.

 I would shop here again