Vanns.com

Vanns.com
 
Average Rating: 4.49/5.0 store rating
Customer Service 4
On-Time Delivery 5
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This item is on back order. I have not...

by Vanns.com Shopper, September 13, 2013
This item is on back order. I have not recieved information regarding when to expect shipment. Please send shiping information asap. I have not Recived this Product so this Survey is flawed. Thank You Jimmie W Miller

  I would shop here again
Overall Rating: 4/5.0 store rating
 
I have ordered things from this website on various occasions, and have never been charged salestax or shipping ever.  Vann's is always running specials on various forms of electronics, from high end tv's to high end recievers, Vann's has it.    Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Utterly Disappointed!

by nycshopper75, March 14, 2013
I had the terrible experience of pre-ordering 2 Sony flat LCD televisions from this website around Thanksgiving 2012 and according to its website, the items will be available in a matter of few weeks. Its now middle of March 2013 and there are no Televisions in sight and was informed that they will not be able to fulfill my orders after all the long wait due to the reason they say is the inability of acquiring the products from Sony. They just want me to cancel the pre-order and wait for the new model release which I am sure will mean more money! What a choice! And I only learned about all these  through my initiative of constant email follow ups, no courtesy emails or phone calls from them! If only they put a disclaimer that there is a possiblity that the pre-ordered items will not be delivered, I could have gotten them from other reliable online sellerds for the same price, no tax and free shipping and not waited for an empty promise. What a total unprofessionalism and disappointment! I will NEVER patronize this website again!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

Excellent service, and when you call,...

by Vanns.com Shopper, January 19, 2013
Excellent service, and when you call, you get a human immediately!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellant transaction. Was exactly as I...

by Vanns.com Shopper, January 8, 2013
Excellant transaction. Was exactly as I expected and would repeat.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

At Vanns I found just what I wanted at...

by Vanns.com Shopper, December 26, 2012
At Vanns I found just what I wanted at the best price and it was delivered in a timely manor in excellent condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They are a top notch company, they...

by Vanns.com Shopper, November 12, 2012
They are a top notch company, they treat you with respect and are I'm afraid a dieing breed. Love getting a real person on the phone who is knowlegable, polite and very helpful. My speakers came and one of them had a tweeter that did not work, did not want to send it back so he helped me with with what to check. Sure enough it was just a wire came off the housing in the back were you wire it up. Thanks once again Vanns!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

THEY SUCK !!!! BIG TIME TOO!

by Vanns.com Shopper, September 18, 2012
THEY SUCK !!!! BIG TIME TOO!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Prices and quality are Great and...

by Vanns.com Shopper, July 23, 2012
Prices and quality are Great and shipping was on time as promised !!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service. The A/V receiver was...

by Vanns.com Shopper, July 21, 2012
Excellent service. The A/V receiver was defective. The Vanns representitive gave me the choice of a refund, a replacement unit or an exchange for a different brand. The service was immediate, polite and knowledgeable.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Vann's never again

by jft3373139636, July 15, 2012
I bought a velodyne Optimum 12 subwoofer from Vann's for about 1000 dollars.  They shipped it to me with it nonfunctional.  When I called them, they said too send it back for refund.  I want the sub because I got a decent deal on it.  I had to contact Velodyne.  Now I have to ship the sub to Californial to get it fixed.  I wil never buy from Vann's again.  It was a con.  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The first product did not work. The...

by Vanns.com Shopper, July 5, 2012
The first product did not work. The replacement has not come yet.Ive been charged for both so I really can't say yet what my shopping experience is. I hope it turns out good eventually.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Everything that I wanted was taken care...

by Vanns.com Shopper, June 28, 2012
Everything that I wanted was taken care of. I was completly satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always a great experience.

by Vanns.com Shopper, May 14, 2012
Always a great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

would recomend to a friend.

by Vanns.com Shopper, May 12, 2012
would recomend to a friend.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Outstanding across the board. prices...

by Vanns.com Shopper, May 9, 2012
Outstanding across the board. prices are fantastic.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Some of the best prices around, matched...

by Vanns.com Shopper, May 5, 2012
Some of the best prices around, matched with no sales tax, a 30 day satisfaction guarantee and prompt shipping at no additional charge.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My experience at Vanns? In a word - seamless.

by montana98, April 15, 2012
I recently purchased a denon avr-4311ci home theater receiver from Vanns.com.  Vanns had an unbelievable price for this outstanding audio component.  They shot me an email stating their inventory count was zero, but that they would ship as soon as it became available.  I thought, "I won't see this, if I'm lucky, for another month or two."  To my surprise, a week later I was setting it up in my living room.  Thank you Vanns for fulfilling my order so promptly and smoothly.  And YES I'll look to Vanns in the future for more great bargins and service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

one $3500.00 speaker came with a bad...

by Vanns.com Shopper, April 10, 2012
one $3500.00 speaker came with a bad short & fried my $5000.00 power amp.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I've purchased from Vanns several...

by Vanns.com Shopper, April 7, 2012
I've purchased from Vanns several times, and have always been satisfied with quality, price, and service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience

by Vanns.com Shopper, April 6, 2012
Great experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was pretty neat! I am totally...

by Vanns.com Shopper, March 23, 2012
It was pretty neat! I am totally satisfied. Can't wait to do it again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Vann's is fine; Niles is a lousy...

by Vanns.com Shopper, March 12, 2012
Vann's is fine; Niles is a lousy supplier.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very fast servce

by Vanns.com Shopper, February 27, 2012
very fast servce

  I would shop here again
Overall Rating: 4/5.0 store rating
 

We have now purchased 3 items from...

by Vanns.com Shopper, February 23, 2012
We have now purchased 3 items from Vann's, a LG 47" LCD TV ,a Sony Blue Ray player and a Onkyo Home Entertainment Center. We shop online at Vann's exclusively. Vann's is a great place to shop, has the best selection and the best prices. We don't even bother looking at any other web sites. Check out Vann's Clearance Outlet at their home page for the best deals. We bought all 3 items there for half price or less. GREAT PRICES ! VERY FAST FREE DELIVERY ! NO TAXES!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great customer service. Had to return...

by Vanns.com Shopper, February 15, 2012
great customer service. Had to return item, they found me a new one at a different location which caused a little delay. Overall, customer service rep was an outstanding person to work with. Went the extra mile to find a replacement vice issue a refund. Good Job

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great experience

by Vanns.com Shopper, February 6, 2012
great experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great easy ..no problems and double...

by Vanns.com Shopper, January 15, 2012
great easy ..no problems and double boxed.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One of the best. Order submitted via...

by Vanns.com Shopper, January 4, 2012
One of the best. Order submitted via Internet on Sunday and DVD arrived at my home the following Wed. I do not think they could have done any better.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Status of original Product package from...

by Vanns.com Shopper, January 2, 2012
Status of original Product package from their ware house was in bad shape! Seales and product supporting foam packing were broken and the Amplifier does'nt appear to be brand New factory sealed, may be Referbished. The outside shipping packaging was good and it does'nt appear to be caused during transit.Ofcourse the amplifier seems to function and I sincerely hope that I don't run in to problems.If I have to order again this is a very serious matter of consideration.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The box was placed inside another box...

by Vanns.com Shopper, January 2, 2012
The box was placed inside another box and well padded for double protection. I like this! UPS and Fed Ex DO NOT always handle items with care.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Outstanding merchant. Does exactly what...

by Vanns.com Shopper, December 28, 2011
Outstanding merchant. Does exactly what they say and does it well. Great product quality and selection.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

1

by Vanns.com Shopper, December 27, 2011
1

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I am very unhappy that the item which...

by Vanns.com Shopper, December 19, 2011
I am very unhappy that the item which was a Christmas gift was shipped in it's original box so you could see what it was. I told them it was a gift and I was told that it would be put into another box. I am VERY disappointed about that.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great service

by Vanns.com Shopper, December 13, 2011
great service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good range of quality products at...

by Vanns.com Shopper, December 11, 2011
Good range of quality products at competitie prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent price, arrived on time,...

by Vanns.com Shopper, December 8, 2011
Excellent price, arrived on time, ordered on-line.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The Item that I purchased had to be...

by Vanns.com Shopper, December 6, 2011
The Item that I purchased had to be returned. It was not clearly explained in factory terms that it would not work with my HDTV ,Satellite,Home Theater system.Now I am waiting for a responce to exchange items. But have herd nothing after already sending the item back at my expence for shipping.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

The PEOPLE are GREAT! SERVICE...

by Vanns.com Shopper, December 2, 2011
The PEOPLE are GREAT! SERVICE oriented-they know what they are talking about , great selection and pricing.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
I ordered an LG 3D HDTV from Vann's thru Amazon.com on nov. 11. It's now nov. 23rd and still no tv. I have company coming for the thanksgiving weekend and this was supposed to be a big part of the weekend. I was assured by an employee of Vann's (Nick)   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating

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