Toshiba

Toshiba
Average Rating: 4.17/5.0 store rating
Customer Service 4
On-Time Delivery 4
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Used the chat to ask questions about...

by Toshiba Shopper, February 22, 2014
Used the chat to ask questions about the two laptops I was considering and the reps were helpful.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Everything was OK without un-necessary...

by Toshiba Shopper, February 22, 2014
Everything was OK without un-necessary communication

  I would shop here again
Overall Rating: 4/5.0 store rating
 

We have never had any complaints with...

by Toshiba Shopper, February 18, 2014
We have never had any complaints with Toshiba.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Taks too long for part to arrive. Price...

by Toshiba Shopper, February 18, 2014
Taks too long for part to arrive. Price is over double for the replacement part. Because it is genuine, it should be quicker or others will take the same knock off for a shorter delivery time.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Very Good shoping

by Toshiba Shopper, February 18, 2014
Very Good shoping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

vERY GOOD.

by Toshiba Shopper, February 17, 2014
vERY GOOD.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was excellent.

by Toshiba Shopper, February 15, 2014
It was excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Toshiba offered me the laptop computer...

by Toshiba Shopper, February 12, 2014
Toshiba offered me the laptop computer that I wanted, in Windows 7. They customised it for me, and it works fantastic! It was also delivered 3 days ahead of schedule.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always had good experience with Toshiba...

by Toshiba Shopper, February 10, 2014
Always had good experience with Toshiba products and service.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

ordered on a Sunday night and recieved...

by Toshiba Shopper, February 9, 2014
ordered on a Sunday night and recieved on Friday aft. My first computer and so far so good. Working fine and on the net even though I'm a novice and first experience with Windows 8.1

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good experience. Third computer...

by Toshiba Shopper, February 9, 2014
Good experience. Third computer brought from Toshiba. All great pc's.....

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great service, quality, and shipping....

by Toshiba Shopper, February 7, 2014
Great service, quality, and shipping. Thank you...

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always good.

by Toshiba Shopper, February 4, 2014
Always good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Site provides pretty good ability to...

by Toshiba Shopper, February 1, 2014
Site provides pretty good ability to compare products. Financing options/ease a big plus

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Quality product delivered as promised.

by Toshiba Shopper, January 29, 2014
Quality product delivered as promised.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great

by Toshiba Shopper, January 28, 2014
Great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It has been two weeks since my original...

by Toshiba Shopper, January 28, 2014
It has been two weeks since my original order was placed. Tracking says it is still in China. *Sigh*

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Laptop is not as good as I expected but...

by Toshiba Shopper, January 27, 2014
Laptop is not as good as I expected but is the size I wanted Could have better processor but not available I always buy Toshiba. Have good luck with them

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The computer came earlier than...

by Toshiba Shopper, January 27, 2014
The computer came earlier than expected. It is exactly what I wanted, and whenI had problem with setting it up I called Toshiba customer service and received outstanding support. I would definitely recommend Toshiba in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent consumer fraud protection....

by Toshiba Shopper, January 26, 2014
Excellent consumer fraud protection. Web site intuitive

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I bought this tablet because of my...

by Toshiba Shopper, January 26, 2014
I bought this tablet because of my previous experience with Toshiba- they are extremely customer friendly!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Did not even know about a rebate.

by Toshiba Shopper, January 24, 2014
Did not even know about a rebate.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Toshiba needs to change their order...

by Toshiba Shopper, January 23, 2014
Toshiba needs to change their order confirmation tactics. I have excellent credit, and a TD Bank credit card with $3,400 available to spend. They had my correct name, they also had my correct address, my socila security number, my employnment information, they had 3 phone numbers to contact me, and yet they cancelled my order three times because according to them they could not confirm my information because they could not get a hold of me by phone. That's ok, they lost a good customer to SONY.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Ordering was easy, shipping took longer...

by Toshiba Shopper, January 22, 2014
Ordering was easy, shipping took longer than I expected.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

easy peasy

by Toshiba Shopper, January 19, 2014
easy peasy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The button to open the DVD drive is...

by Toshiba Shopper, January 19, 2014
The button to open the DVD drive is very hard to get at. Also when the touch pad is turned off it's light is too bright. Other than that the computer is great. Much faster than my old Toshiba P305D laptop.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

A good experience.

by Toshiba Shopper, January 19, 2014
A good experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

YES, I would order online Toshiba again.

by Toshiba Shopper, January 19, 2014
YES, I would order online Toshiba again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Shopping was easy - extremely user...

by Toshiba Shopper, January 18, 2014
Shopping was easy - extremely user friendly site. Merchandise arrived before I expected it, so was a pleasant surprise. Would recommend this merchant.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Cane earlier than expected.

by Toshiba Shopper, January 18, 2014
Cane earlier than expected.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was easy to customize a computer on...

by Toshiba Shopper, January 16, 2014
It was easy to customize a computer on Toshiba's web site. My computer arrived a day earlier than expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

1. Almost all products poorly rated....

by Toshiba Shopper, January 16, 2014
1. Almost all products poorly rated. 2. Very difficult to find proper battery for laptop. 3. Received partial shipment with no mention of back-ordered item or when it might ship. 4. Received wrong battery, had to call for exchange. I am not likely to ever purchase another Toshiba product even though I have purchased many in the past.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

The website and customer interface isnt...

by Toshiba Shopper, January 15, 2014
The website and customer interface isnt as appealing as dell or HP, yet it is easier to navigate. Toshiba, at least with this line of laptops, offered a far better price and far more customization options compared to similar Dell, HP, and Lenovo products that I considered. Considering the free shipping, the product arrived in reasonable time (early in fact by the FEDEX estimation). In terms of package tracking, it was not entirely up to date. This is more of an issue with FEDEX than Toshiba. Overall, I am pleased with the ordering and pruchasing of the laptop and if the product works well and does its job properly, I will shop at and consider toshiba for future purchases

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Tracked my order from entry to...

by Toshiba Shopper, January 13, 2014
Tracked my order from entry to producion to shipping to my home. Excellent. Definity do it again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service, received laptop...

by Toshiba Shopper, January 13, 2014
Excellent service, received laptop within two days.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Again, I had difficulty finding adapter...

by Toshiba Shopper, January 13, 2014
Again, I had difficulty finding adapter I needed, on my own, but once assisted with live chat - perfect!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My shopping experience was excellent....

by Toshiba Shopper, January 12, 2014
My shopping experience was excellent. The shipping delay and tracking problems may have due to winter conditions.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I asked if I could use the drive for...

by Toshiba Shopper, January 11, 2014
I asked if I could use the drive for Windows & MAC at the same time, support at website said yes. I am thrilled to find this to be correct. It seems to be working well. Thanks, Pa.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Still waiting for laptop that was...

by Toshiba Shopper, January 10, 2014
Still waiting for laptop that was ordered on 12/18/13. Minimal communication from Toshiba regarding delay and only after I contacted them did they provide me with an update.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

takes too long --over a month. not...

by Toshiba Shopper, December 30, 2013
takes too long --over a month. not here yet

  I would shop here again
Overall Rating: 3/5.0 store rating

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