The WEBstaurant Store

The WEBstaurant Store
 
Average Rating: 4.08/5.0 store rating
Customer Service 1
On-Time Delivery 2
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The shopping experience was GREAT!

by stefmed, May 8, 2013
I really like the store and everything was simple. Pictures and reviews of the products I bought really helped in my choices.  Can't wait to get and use my products!  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

It was a good experience

by zajil2, May 8, 2013
The information about the products were clear, and the prices that are listed were very reasonable. The ordering process was quick and easy. I like the fact that I can use my Amazon account and information to order. did not receive my order yet, but this it will be here soon and as expected.
thanks WEBstaurant store for great products and great prices. I wish I had heard about WEBstaurant store online before. I am wanting a meat cliser, but they don't have in stock. I hope they have some more soon.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

We love WEBrestaurant!

by coldhole, May 3, 2013
My husband and I own a restaurant in Magnolia Springs, Alabama called Jesse's restaurant.  We have been in this industry for 18 years and we truly appreciate your website ease, the quick shipping and extremely competitive pricing! We are able to do so much through the website it saves us tons of time and money.  We have never been disappointed with any of your items and we hope to continue to do as much business with you as possible.  We have never had a problem since using WEBrestaurant and we truly could not say enough wonderful things about you. Thank you for looking out for small business owners.

Sincerely,
Angie & Steve Coltharp

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Disappointing

by shtuck711, April 24, 2013
I've been satisfied with the Webstaurant Store in the past, and I appreciate your pricing on several items that we use regularly.  In many cases, your prices are better, even with shipping costs, than locally owned options.  However, I   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Easy to use website; Could have a lower cost of shipping

by rolnickd, April 23, 2013
Easy to use website. Great Variety of items. The only con that I can mention so far is the price of shipping. It would be nice if the shipping and handling cost was a bit lower. Very fast delivery. Excellent quality of products. I will definitely be ordering from this company again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It was a good experience.

by ladytk, April 21, 2013
I was reluctant about shopping online so I called customer service several times (different days) to see how the representatives respond to me as a customer.  Each representative I spoke with was helpful and if they couldn’t answer the question, they had someone to help with assisting me.  I will order from the Webstaurant Store again.  Also my items arrived in a timely manner with no issues.    

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

nice and easy.

by extrafine1, April 20, 2013
The shopping experience was easy. The video on the uses of this cake set helped in making my decision to buy. Waiting anxiously for the set.
Thanks,
Mimi 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

Love your store!

by mtzionumc, April 19, 2013
We have ordered several items (large and small). Our orders have arrived accurately and quickly.  Prices are great and you offer a great selection!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

AWESOME STORE

by diannaf, April 18, 2013
I Love your professional kitchen items. I rather buy from supply stores than any other. Better quality items always available.
Thanks for being here for me and my chef needs.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Hands down an awesome site.

by alamp18, April 18, 2013
LOVE this website. Reviews are very helpful and the descriptions are always very informative. Prices are unmatched and the selection and pictures make it easier to navigate through than any other site. Always a pleasant experiance.  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Expensive shipping, but decent site experience

by c4reviews, April 15, 2013
The web site was easy to use. I received the product I ordered well within the range given as the potential duration for delivery dates. The product is in good condition and seems to work as advertised. Free or cheaper shipping options would be nice. The high shipping prices will keep this site low on my kitchenware shopping site list.

  I would shop here again
Overall Rating: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great company

by teephany, April 13, 2013
I am very please with this site. I ve been shoping with them since 2009 and they have outstanding services. Back in 2009 i order over a thousand dollar worth of merchandise to be shipped to canada and i needed a broker 's account.  The Customer service representative went out of her way to help me find one and everything was deliverd to my door on time and safely. I would defenetly recommend this site to anybody. I only wish they would accept paypal for non us customers

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great service and price

by samstaad, April 11, 2013
have bought several items from WEBstaurant and they have great service and price is one of the best. Shipped on time as per time quote.
I will always buy from this site first.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Customer service is great! Products consistent.

by mommacee83, April 8, 2013
I have always had a great experience shopping with Webstaurant Store. They have been very gracious in taking care of any issues that come up. I have recommended them to several of my business owner friends. The products have always been a good quality and the delivery is often just a day or two after placing my order. I appreciate the huge variety of products as well as the ease of navigating their website. I have not found a better place to buy gloves and aluminum foil pans in quantities that are not too much for my small business. I appreciate the option of smaller quantities for those times when i don't need 1000 of a certain item. I do have a complaint concerning the shipping costs. It seems as if they have increased recently, more than inflation warrants.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great Experience. Highly recommended!

by exrayed, April 7, 2013
I was looking for a roll of plastic bags that I use for personal use to help me dispose of cat litter daily. I have been doing this for years now and this was the best price and easiest transaction that I have had so far doing this. I hope that these bags work well for me. Easy selection and was happy to see PayPal as a payment choice so I didnt have to go find my credit card. I would highly reccomend your site. Rowena Stein

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Shipping grossly overpriced

by dickie_dunkin, April 2, 2013
Great price on Sous Vide vacuum seal bags, but the shipping costs added 25% to a $240.00 order.  I will take a lot more time and look around for a better overall price.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
The webstaurantsore.com has great prices, great products, and great selection!  The prices are unbeatable and the customer service is simply the best.  We used the live chat customer service function on the website to ask a ton of questions   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It is amazing!

by njtish, March 24, 2013
It is one of the few places I've been able to find many products in smaller packaging.  I am a mobile food truck without outside storage, so everything I purchase must be stored on my truck.  I LOVE WEBstaruant for individual packaging vs the huge cases of products I'll never go through!  I can purchase everything from single boxes of giant straws to all sorts of flavored coffee syrups. 

Customer service is excellent if I need help with any product or with returning any merchandise.

I really enjoy the new Beta version of the webpage, as the photos of the products are larger and easier to view.  It is also very easy to place an order from my iPad.  The only problem I've had with this option is if I put something in my cart using my iPad, it doesn't show up as in my cart if I use my PC.

I recommended WEBstaurant to my niece who owns a full-service restaurant, and she too thinks it is amazing!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

We have had only positive experiences with WEBstaurant. We highly recommend them!

by dutchcountry, March 18, 2013
We love WEBstaurant Store! Their prices are excellent and their shipping is FAST! We will continue to give them our business! We ordered a Tor Rey scales from them at a very good price and we regularily reorder the labels for the scales from them. We highly recommend the Tor Rey LSQ-40L scales that we purchased from WEBstaurant. It is very easy to use and to program and  they have a very knowlegable staff that can answer your questions and help with setup. WEBstaurant also carries several hard to find products such as the smaller deli wax papers that we use on a daily basis and the smaller deli platters with lids. Thanks for your superb service! Blessings! :)

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Happy and satisfied customer.

by cyndic, March 17, 2013
I just placed my order, and I was so happy to be able to find all the things that I was searching for and more.  Shipping cost seemed a bit to high for me, now I will wait and see how fast I get my order. I will definitely come back and shop again.  I would also recommend this site to friends.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
 
This was one of the most fantastic shopping experiences I have ever had. The WEBstaurant website had a variety of restaurant hardware and great selection of products. I was looking for an industrial or commercial wall mounted faucet and I preferred the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

easy to navigate site, seemingly endless selection of products, great prices

by ricwilcox, March 15, 2013
This is one of the best restaurant supply sites I have ever found. I stumbled upon this wonderful place while pricing immursion blenders. I was completely blown away by the semingly neverending variety of products available! Not only did I find the exact blender I was looking for, at the best price, I also found several other items I had been wanting to add to my kitchen as well as many others to add to my wish list. I am talking about category after category of nearly anything you would need to open or update a restaurant/commercial kitchen. I especially appreciated the product videos done by webstaurantstore.com and past customers. So many "restaurant supply" sites have little more than a single sentance given to describe a single product. This experience was nearly as good as being in a physical store only with more options! Without a doubt I will be back to order many more times in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great experience!

by jomommee, March 15, 2013
The WEBstaurant Store site is great, it's fast, easy to navigate, find what I'm looking for & move back and forth from cart and back to shopping. Prices are great too! This site is clean and free from distractions, I love how clear and large the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very POSITIVE :) :) :)

by rachyoung, March 10, 2013
I LOVE the WEBstaurant Store. This is my third time ordering from them. They have the best deals on the products I need and the shipping is always very fast. They have the BEST cupcake liners I have found anywhere, and I am SO excited to get the new cupcakes pans I just ordered!! Thank you!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

watch the shipping prices.

by deuxcv, March 7, 2013
happy with selection and service, my only complaint is there is a lot of "handling" charge buried in their shipping and handling charges especially for small/light items.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It took a little while to find the containers I wanted, but finally found them

by cheftyler, March 6, 2013
I was happy that I was able to find containers to put my home made ice cream in, again very happy :D
I'm even happier that I was able to find extra mixing bowls for my kitchen aid mixer along with additional parts at lower prices than the kitchen aid web site!!!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

quick & helpful

by pastorjudd, March 4, 2013
I cook commercially and recreationally. I cook for family and friends as well as a hundred guest per meal. I oversee a community free breakfast program called Loaves & Fishes. We provide a hot breakfast as well as other options five days a week to   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

SHIPPING CHARGES OVERPRICED!

by todas, February 28, 2013
nice site but shipping TOO HIGH! i spent a lot of time shopping the site, and then BAM at the end, if i had more time i would shop around for REASONABLE shipping charges!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

great

by sammyemily, February 20, 2013
We are a non proffit group trying to raise money . I checked all over the web and you had the best prices and varity
.  Thank You

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Great looking sign at a very low price

by madeney, February 15, 2013
Great experience finding just what I was looking for at a really great price.  No ripoff on the shipping fees.
Great to know the cord is 10 feet long. Makes placement flexible.
The sign has not yet arrived and I have not installed it, so I can't comment on quality of product.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
 

Friendly and recommended

by mmdp77, February 11, 2013
My experience with the online store was very good. All the information of the product was readily available, user friendly and pocket friendly as well. They have a wonderful feature which is, if you pick a "name" product and they have one that is   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

My experience was better than any other experience I have had with anyone else..

by topper431, February 11, 2013
My experience with the Webstaurant store has been nothing short of exceptional. My order was very easy to place and shipped the day I ordered it. I also spoke with one of the team members on the instant chat feature who was very friendly and helpful. My favorite aspect about your site is the ability to review products you have tried in order to earn a few dollars off a purchase. That is what brought me to your site and is definitely something that I have participated in. After this second great experience with you guys I can honestly say I will be spreading the word of how great you guys are in every aspect. 
Sincerely,
Michael

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very Impressed!

by skinnydcupcake, February 8, 2013
Just found this website and I am so impressed with the huge selection and incredible prices.  As a new small business owner, I am trying to keep my overhead as low as possible while I build by business.  Webstaurants is definitely helping me do   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Excellent

by cmonaghen, February 7, 2013
WEBstaurant store has excellent customer service!  I have talked on phone and questions were answered and helpful.  I asked questions from online and always very helpful and available right away.   My order was delivered quickly and accurately. I plan on order more items and I will order more from WEBstaruant Store Online.  Did I mention their prices are great?!   I definitely recommend shopping with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Best price and smooth transaction!

by angi72, February 7, 2013
I ordered the Gold Metal 2388 Popcorn machine for our school PTO. The machine came recommended by another school PTO. WEBstaurant had the best price I found. It was an easy transaction. I used the live chat to ask a question, which was much easier and faster than picking up the phone and going through an automated menu in order to reach a customer service rep. They were friendly and helpful. Can't wait to get our new Popcorn Machine and try it out.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
 

Great to do business with

by phytis, February 6, 2013
Because of address confusion, my items were not delivered.  However with the help of Corey on the phone, he got everything straightened out and we're on our way again.  There are still some very helpful people in this world!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
 

I will see about quality and delivery after I get my order.

by rosetide, February 1, 2013
The ordering process was easy. I have yet to see the product. If it is satisfactory I will return to order more items. I am just starting my business and am looking for quality and affordability.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I am so thrilled to have found The Webstaurant Store.  They offer thousands of items, all at discounted prices to the general public.  It doesn't matter if you spend $10.00 or $1000. they charge the same low prices to everyone.  I use   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

GREAT when we chatted with the help desk. THKS.

by imforit, January 28, 2013
Thank you you guys are the BEST. Always there when we need you guys. Thanks for chatting with us when we had a question. Very helpful. Anita

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

This was a fast enjoyable purchasing experience. Thanks.

by rysdam, January 18, 2013
I am unfamiliar with your product so I sent an inquiry. I received a fast relpy with a link to the page of the product I was interested in. I followed the link and selected the items I wanted and checked out with my PayPal account.

All in all it was a very easy, fast way to secure the items I need.

Once they arrive, I will evaluate them with others in my club. If we find that this product meets our needs, we will order more. We most likely will order case lots to save evan more. However, your prices are very reasonable compared to other suppliers we have looked into.

Thank you for an enjoyable experience purchasing from you.

Herb DeLyser 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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