Swell

Swell
Average Rating: 1.67/5.0 store rating
Customer Service 5
On-Time Delivery 5
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The worst online store ever

by ktykay, January 18, 2012
The worst online store ever!!!   Swell took 3 months to delivered my packet, Before that I have e-mail them on customerservice@swell.com 3 time!!  NO REPLY.
and When I call customer service was rude and sarcastic.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

HORRENDOUS! BEYOND HORRENDOUS...

by bdfhj, December 19, 2011
I have to agree with a lot of you on here.  Swell.com has some of the worst customer service I have ever had to deal with.  I ordered a jacket for my daughter for Christmas.  I called and asked their customer service how the shipping was   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
Purchased a bunch of items from them, among those were a pair of Cobian flip flops. I received my order in April when it was too cold to wear them outside so I waited a few weeks. After about 3-4 times, I noticed a seam in the fabric on top of my feet   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
I bought a Rip Curl watch from them for over $200, as well as some other merchandise.  After about a month the watch stopped working and I called Swell to see what I needed to do to return it.  The lady informed me I just needed to write an   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
This was the most disappointing on line purchase in my shopping career. Their customer service was rude and sarcastic. don't shop there! I had a difficult time reaching customer service on the phone so I emailed them, which they did email me back saying   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent delivery, selection and prices

by supersurfer, April 15, 2005
Excellent on time delivery. They had the selection I wanted and I received the product 2 days before I thought it was to arrive.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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