Server Supply

Server Supply
Average Rating: 3.93/5.0 store rating
Customer Service 4
On-Time Delivery 4
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Drives were received well-packed, as...

by Server Supply Shopper, December 23, 2013
Drives were received well-packed, as ordered, incredibly fast. I highly recommend Server Supply, and no, I don't work for them or have stock in them; I am just very impressed by their consistently fast service at great prices (I have ordered several times from them.) They have never disappointed me.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Terrible

by alexdare, December 19, 2013
Ordered a quantity of 4 Samsung 8GB DDR3 ECC Ram P/N: M393B1K73CHD-CF8 from Server Supply for $30 each on 12/12/13. Called server supply on 12/17/13 and customer service said they were shipping them that day, via FedEX. Today, 12/18/13, Server Supply then cancelled and refunded the order stating: 

Sorry, we don't have a firm ETA (Estimated Time of Arrival). We will contact you if the item comes in stock. If you would like to cancel your order please respond to this email. We apologize for the inconvenience 

They have now raised the price to $120 per Ram Module, and are still instock. This type of behavior is highly unethical.

Chaz B and Harun A, when you read this review, please learn how to run a business, you're lies made me laugh out loud. Pathetic.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I received the CPU and installed it...

by Server Supply Shopper, August 20, 2013
I received the CPU and installed it only to find out that it is non-operational. I emailed the company as shipping@serversupply.com to receive no reply. I am still waiting and it has only been a few days, perhaps they are busy.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Poor

by mpalmertss, August 13, 2013
They originally sent an invoice for one amount but I was billed a different amount on my credit card bill.  I called to inquire about this and was treated rudely, was told I altered the invoice, asked to fax a copy of their invoice to prove what I was saying.  I asked for a supervisor who actually raised his voice to me and treated me worse than the original csr.  Did not receive an apology for the complete lack of respect I received.  Would never order again from this company. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I had a great experience with Server Supply.

by rock1984, August 1, 2013
I had a great experience with Server Supply. The sales reps were very polite and helpful. My product arrived in a great condition at a very seedy manner. They deliver on their promise the exact way as they state on their website, over all I am very happy with their service. I would definitely recommend this company to all the people who are looking to buy products with quality and low prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

i am highly Satisfied with them

by neam, July 29, 2013
If you’re looking for EOL item, ServerSupply is your store to go to. They have all computer hardware at amazingly low prices. It was great dealing with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great company and great customer service.

by jnorman42, July 24, 2013
Great company and great customer service. When ever you call them, they are willing to go the extra mile. I was looking for a part that was not advertised on the website. They actually ordered the item particularly on my request. Love dealing with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good experience, was 1st time I did...

by Server Supply Shopper, March 18, 2013
Good experience, was 1st time I did on-line order with this merchant

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good stock of older HP stuff, good...

by Server Supply Shopper, March 1, 2013
Good stock of older HP stuff, good condition, excellent prices. Recommended!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good prices, shipped promptly, provided...

by Server Supply Shopper, November 12, 2012
Good prices, shipped promptly, provided tracking information.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Bad practice, bad business, unreliable.

by ilyaamex, October 24, 2012
Ordered 4 items, received 2. Charged for express shipping to reship the missing items.
Customer service lied at first - claimed my missing items are in transit and would be delivered that same day. No tracking number could be provided.
Bad practice, bad business, unreliable.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

please put more info. or spec's ....

by Server Supply Shopper, September 3, 2012
please put more info. or spec's . about the items. thank you

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good quality prodects, fast turnaround.

by Server Supply Shopper, July 25, 2012
Good quality prodects, fast turnaround.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

A trustworthy reseller

by douglas975, July 23, 2012
It’s really a pleasure to deal with such a trustworthy reseller like ServerSupply. I am always in need of Computer Hardware which is discontinued by the Manufacturer. And my first choice is Serversupply. They have, I think, the largest stock of refurbished computer items. They maintain a real-time inventory so that I never experienced any backorder request. Sometimes they asked for added time to ship the product if they didn’t have in their stock, but never deprived me.This time, I have ordered some Cisco Switches & some Controller cards from ServerSupply. I have gotten the best price from them. Those products I received were exactly what I ordered & expect to receive. Whenever I asked for a RMA or a refund, the immediately processed it without any question. The people of customer service are very polite and helpful. What more I can expect from an online merchant. I shall certainly continue buying with them and ask my friends to follow me. Thank you ServerSupply.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

THe motherboard was as listed and...

by Server Supply Shopper, July 22, 2012
THe motherboard was as listed and packed and shipped quickly. I am very happy with thrir service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good price shipped on time wrong part...

by Server Supply Shopper, July 9, 2012
good price shipped on time wrong part and they do not have correct part RMA was easy

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Needed an older style motherboard --...

by Server Supply Shopper, July 6, 2012
Needed an older style motherboard -- older technology. Web site indicated they had it, but after a bad experience with another vendor I called to confirm. Response was excellent and correct. Requested overnight shipping. Received the product before I even received a tracking number. Very happy. I will recommend them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Server Supply - Bad Experience

by justdropin, May 4, 2012
Bad experience with Server Supply, Inc.

I ordered a used replacement HDD for my Dell computer. After re-formatting the drive and loading my operating system, I ran the drive for about a week when it started throwing continuous errors, BSOD and so on. After running several disk checks, I realized that this was a failing HDD with many bad sectors and clusters. Much worse than my original HDD that this one was purchased to replace.

I emailed Server Supply with an explanation of the problems and a picture of the screen showing the errors asking for a replacement, but never received a response.

I chalked this up to a bad experience and will never use server supply again but I also want to make sure anyone else who considers using them can at least consider my experience before doing so.

Thank you for reading.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Rippoff supplier using false advertising

by turbotom1, April 10, 2012
Ordered a new hard drive from them for our data server with all our accounting records on it.
The drive that arrived was clearly used/referb and had a large cutout on the lable. When we called they said No Refunds under any circumstances no matter what. 
Rude beyond belief.
Unprofessional company.
Dont buy anything unless your ok with used products.
Read all the small print and expand any + signs on pages or its totally your fault.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very good! The only thing I would...

by Server Supply Shopper, March 4, 2012
Very good! The only thing I would suggest is that pictures of items should be exactly of that item (in this case it was) You stated on the page the photo shown might not be the actual item.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
PRODUCT TYPE : DESKTOP BOARD. MANUFACTURER: INTEL MFG NUMBER: D875PBZ - there was no heatsink retaining bracket (as in the picture) - it was not a genuine Intel retail board, the board was a Gateway branded OEM motherboard and would only accept   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The purchase went smoothly and the new...

by Server Supply Shopper, February 23, 2012
The purchase went smoothly and the new hard drive works.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Server Supply Made it RIGHT!

by geekyguy, February 17, 2012
Server Supply Invoice# 1738816 (ASUS/HP refurbished 939 skt motherboard.) The HUGE red flag should of been the **30 day warranty, but these boards are hard to find, so I decided to try this online store. During install I discoverd the two jumpers (for   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Bad - misleading website.

by myndex, February 16, 2012
Fraudulent website provides false information regarding the condition of products.

I ordered NEW CPUs, but htey sent old, obviously USED CPUs. 

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Good.

by Server Supply Shopper, January 13, 2012
Good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent customer service and product quality.

by ron86, December 20, 2011
Very easy to order, very reasonably price and shipping in time and shipping is free . They really cares about the customers.

They are very responsible in answering questions or inquiries about their products.
Their service is awesome.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

1. I do not want to flatter Server...

by Server Supply Shopper, December 19, 2011
1. I do not want to flatter Server Supply, but I want to remark that at the present time it has a truly, EXCEPTIONAL Management Team 2. I can sincerely say that I never dealt with a company so SYSTEMATIC organized as Server Supply. 3. The persons running this company, should rule this country. Michael Rusu New York, 2011.12.19.Mon. 3:55

  I would shop here again
Overall Rating: 5/5.0 store rating
 

it was i spected

by Server Supply Shopper, December 12, 2011
it was i spected

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great price and better customer service.

by simon91, December 8, 2011
I am happy to have an online shopping in Server Supply. Cause, excellent customer service, their products are always in good condition while shipping and most of all very economical price to buy than other sellers and I would suggest everyone to purchase computer related products from Server Supply for better services. I wish Server Supply will ensure customer satisfaction in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great store with good quality products.

by rachel_don, December 6, 2011
I have to buy a lot of refurbished product for my computer repair shop. Compare with the others, they are my first selected company. Whatever, whenever & however I ordered the product they have sent me at due time with comfortable pricing. I have found them very active to response the customer request. Appreciate to be closer with this company as long as my business runs. Really! excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Nothing wrong with merchant. It was all...

by Server Supply Shopper, December 4, 2011
Nothing wrong with merchant. It was all UPS, they treat customers as second rate when delivering to home addresses. I mean they know that they are bad when you can't even get a hold of them due to they have no customer service phone number on thier website

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great online experience !

by harlie63, November 29, 2011
Online shopping has made our life easier, no doubt. But I faced some difficulties earlier- wrong or defective items supplied to me by various  merchants, shipment was delayed. However ServerSupply has virtually changed my attitude. With their world class customer service, product availability, product quality, and fastest shipping would satisfy anyone. They have the largest stock of computer hardware, I think, and in a very competitive price. Just log on to their website and you would find any kind of computer hardware you need. So if you need any kind of computer hardware, buy it from ServerSupply.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Instant customer support after sales!!

by mikko47, November 24, 2011
I needed a power supply for server computer. I ordered them a power supply & received that as early as I expected. It was well packed; once I connected that, it wasn’t working. Instantly I called them & explain the problem. They became so sorry & sent me another one .Although my requirement was the refurbished product but it working as new. Really, more than excellent that I expected . Next time if I need any kinds of server product I must contact with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good quality product store with on time shipping

by samantha33, November 16, 2011
Two things I consider whenever I buy online- product quality and shipment time. And it is Serversupply with whom I am fully satisfied. The store has, I think, the largest stock of computer hardware. Price is very competitive and shipment is fastest. I recommend all to buy from the e-store.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The purchase of the part went very...

by Server Supply Shopper, October 31, 2011
The purchase of the part went very smoothly and I received it in a timely manner.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great Customer Service!! Fast Shipping.........

by amanda286, October 27, 2011
Serversupply's customer service is so fabulous that if I can find the same thing available and fixes the rma and any other trouble very rapidly.  I've often made the choice to purchase on Serversupply. Thanks to its exceptionally reasonable return policies, and they have lovely product quality.  Server supply ships is perfectly packaged and speedily shipped.  couple of days before  I bought three  8GB Dell memory from this company.  But these did not work properly . Then I called serversupply customer service and let them know that this happened. They shipped three more different memory module out and these are fine.  Very good customer service. It was very user friendly to make my purchase. 100% awesome their product quality and customer service as well. Extremely happy with serversupply   service!  Fantastic! An outstanding price, excellent communication on order status, and very fast shipping & Delivered on time.   I'll definitely shop from serversupply again for my future.  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Scores a ZERO on customer service.

by agr1487, October 17, 2011
My mobo came without a backplate. Nothing about no backplate on the website. I called them and a guy with an accent I could barely understand tells me they don't have any backplates. So I tell him that's not stated on the website, so he puts me on hold for 5 minutes to 'contact the warehouse'. Needless to say, I hung up after 5 minutes with no check in or anything. Then I email them and a few days later, they send me a RMA to return the product. They could care less what I need or how to fix my problem. 

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

great service!

by terii_deewani, October 7, 2011
I was looking for a hard disk drive for my server but I was unable to find it. I called many companies and was informed that items are not in stock and that I would have to wait one to two weeks before I can get my hands on the hard drive. I finally came across server supply. Before placing an order I called to confirm if indeed this was true and to my shock they did have it in stock. With the assistance of Kam I placed an order for a Toshiba 60 giga byte hard disk drive from server supply.com about several weeks ago and I had a great experience with them. During the process of the sales order, I had some issues with the order but their staff was very helpful. They contacted me via email and telephone to make sure that my order gets shipped as soon as possible. Not only that but they email you updates invoices at each step of the order process. Not only was the service great, but comparatively cheaper compared to other retailer I came across online. I highly recommend everyone to use their services. I absolutely love server supply. Thanks you!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Lowest price, fast shipping,

by suha2010, October 7, 2011
We needed a hard drive for our IBM X-Series 345,  and while IBM wanted more than $300, ServerSupply had it for significantly less. I saw that the most recent reviews were poor and decided to shop elsewhere, but ServerSupply was my backup plan...

Too bad the other company I was looking at didn't answer their phones, it cost them a sale. Good news for ServerSupply because they answered almost immediately! After confirming that it was definitely in stock and that it could be overnighted the same day, I placed the order.

I was still concerned because of the other less-than-positive reviews, but even with Priority Overnight shipping, it was only about 1/3 the cost of IBM direct pricing. Cost savings are critical!

There is an option on their site to "Get Tracking Number" but I think it e-mails them to get the information to you. I clicked it twice throughout the order day and evening to no avail, but that was alright because we received the package the next day before 10AM, just as expected. The unit worked with no problems.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great prices, good service , fast free shipping..

by octfevertech01, October 6, 2011
I have used Server Supply in the past, and am always very impressed by them. Great customer service. And love their prices plus fast delivery... Can't ask for more.  You guys are the best.
I will shop from this store again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating

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