Server Supply

Good experience, was 1st time I did on-line order with this merchant

 I would shop here again

Good stock of older HP stuff, good condition, excellent prices. Recommended!

 I would shop here again

Good prices, shipped promptly, provided tracking information.

 I would shop here again

Ordered 4 items, received 2. Charged for express shipping to reship the missing items.
Customer service lied at first - claimed my missing items are in transit and would be delivered that same day. No tracking number could be provided.
Bad practice, bad business, unreliable.

 I would not shop here again

please put more info. or spec's . about the items. thank you

 I would shop here again

Good quality prodects, fast turnaround.

 I would shop here again

It’s really a pleasure to deal with such a trustworthy reseller like ServerSupply. I am always in need of Computer Hardware which is discontinued by the Manufacturer. And my first choice is Serversupply. They have, I think, the largest stock of refurbished computer items. They maintain a real-time inventory so that I never experienced any backorder request. Sometimes they asked for added time to ship the product if they didn’t have in their stock, but never deprived me.This time, I have ordered some Cisco Switches & some Controller cards from ServerSupply. I have gotten the best price from them. Those products I received were exactly what I ordered & expect to receive. Whenever I asked for a RMA or a refund, the immediately processed it without any question. The people of customer service are very polite and helpful. What more I can expect from an online merchant. I shall certainly continue buying with them and ask my friends to follow me. Thank you ServerSupply.

 I would shop here again

THe motherboard was as listed and packed and shipped quickly. I am very happy with thrir service.

 I would shop here again

good price shipped on time wrong part and they do not have correct part RMA was easy

 I would shop here again

Needed an older style motherboard -- older technology. Web site indicated they had it, but after a bad experience with another vendor I called to confirm. Response was excellent and correct. Requested overnight shipping. Received the product before I even received a tracking number. Very happy. I will recommend them.

 I would shop here again

Bad experience with Server Supply, Inc.

I ordered a used replacement HDD for my Dell computer. After re-formatting the drive and loading my operating system, I ran the drive for about a week when it started throwing continuous errors, BSOD and so on. After running several disk checks, I realized that this was a failing HDD with many bad sectors and clusters. Much worse than my original HDD that this one was purchased to replace.

I emailed Server Supply with an explanation of the problems and a picture of the screen showing the errors asking for a replacement, but never received a response.

I chalked this up to a bad experience and will never use server supply again but I also want to make sure anyone else who considers using them can at least consider my experience before doing so.

Thank you for reading.

 I would not shop here again

Ordered a new hard drive from them for our data server with all our accounting records on it.
The drive that arrived was clearly used/referb and had a large cutout on the lable. When we called they said No Refunds under any circumstances no matter what. 
Rude beyond belief.
Unprofessional company.
Dont buy anything unless your ok with used products.
Read all the small print and expand any + signs on pages or its totally your fault.

 I would not shop here again

Very good! The only thing I would suggest is that pictures of items should be exactly of that item (in this case it was) You stated on the page the photo shown might not be the actual item.

 I would shop here again

PRODUCT TYPE : DESKTOP BOARD. MANUFACTURER: INTEL MFG NUMBER: D875PBZ - there was no heatsink retaining bracket (as in the picture) - it was not a genuine Intel retail board, the board was a Gateway branded OEM motherboard and would only accept   Read full review...

 I would not shop here again

The purchase went smoothly and the new hard drive works.

 I would shop here again

Server Supply Invoice# 1738816 (ASUS/HP refurbished 939 skt motherboard.) The HUGE red flag should of been the **30 day warranty, but these boards are hard to find, so I decided to try this online store. During install I discoverd the two jumpers (for   Read full review...

 I would shop here again

Fraudulent website provides false information regarding the condition of products.

I ordered NEW CPUs, but htey sent old, obviously USED CPUs. 

 I would not shop here again

Good.

 I would shop here again

Very easy to order, very reasonably price and shipping in time and shipping is free . They really cares about the customers.

They are very responsible in answering questions or inquiries about their products.
Their service is awesome.

 I would shop here again

1. I do not want to flatter Server Supply, but I want to remark that at the present time it has a truly, EXCEPTIONAL Management Team 2. I can sincerely say that I never dealt with a company so SYSTEMATIC organized as Server Supply. 3. The persons running this company, should rule this country. Michael Rusu New York, 2011.12.19.Mon. 3:55

 I would shop here again

it was i spected

 I would shop here again

I am happy to have an online shopping in Server Supply. Cause, excellent customer service, their products are always in good condition while shipping and most of all very economical price to buy than other sellers and I would suggest everyone to purchase computer related products from Server Supply for better services. I wish Server Supply will ensure customer satisfaction in the future.

 I would shop here again

I have to buy a lot of refurbished product for my computer repair shop. Compare with the others, they are my first selected company. Whatever, whenever & however I ordered the product they have sent me at due time with comfortable pricing. I have found them very active to response the customer request. Appreciate to be closer with this company as long as my business runs. Really! excellent.

 I would shop here again

Nothing wrong with merchant. It was all UPS, they treat customers as second rate when delivering to home addresses. I mean they know that they are bad when you can't even get a hold of them due to they have no customer service phone number on thier website

 I would shop here again

Online shopping has made our life easier, no doubt. But I faced some difficulties earlier- wrong or defective items supplied to me by various  merchants, shipment was delayed. However ServerSupply has virtually changed my attitude. With their world class customer service, product availability, product quality, and fastest shipping would satisfy anyone. They have the largest stock of computer hardware, I think, and in a very competitive price. Just log on to their website and you would find any kind of computer hardware you need. So if you need any kind of computer hardware, buy it from ServerSupply.

 I would shop here again

I needed a power supply for server computer. I ordered them a power supply & received that as early as I expected. It was well packed; once I connected that, it wasn’t working. Instantly I called them & explain the problem. They became so sorry & sent me another one .Although my requirement was the refurbished product but it working as new. Really, more than excellent that I expected . Next time if I need any kinds of server product I must contact with them.

 I would shop here again

Two things I consider whenever I buy online- product quality and shipment time. And it is Serversupply with whom I am fully satisfied. The store has, I think, the largest stock of computer hardware. Price is very competitive and shipment is fastest. I recommend all to buy from the e-store.

 I would shop here again

The purchase of the part went very smoothly and I received it in a timely manner.

 I would shop here again

Serversupply's customer service is so fabulous that if I can find the same thing available and fixes the rma and any other trouble very rapidly.  I've often made the choice to purchase on Serversupply. Thanks to its exceptionally reasonable return policies, and they have lovely product quality.  Server supply ships is perfectly packaged and speedily shipped.  couple of days before  I bought three  8GB Dell memory from this company.  But these did not work properly . Then I called serversupply customer service and let them know that this happened. They shipped three more different memory module out and these are fine.  Very good customer service. It was very user friendly to make my purchase. 100% awesome their product quality and customer service as well. Extremely happy with serversupply   service!  Fantastic! An outstanding price, excellent communication on order status, and very fast shipping & Delivered on time.   I'll definitely shop from serversupply again for my future.  

 I would shop here again

My mobo came without a backplate. Nothing about no backplate on the website. I called them and a guy with an accent I could barely understand tells me they don't have any backplates. So I tell him that's not stated on the website, so he puts me on hold for 5 minutes to 'contact the warehouse'. Needless to say, I hung up after 5 minutes with no check in or anything. Then I email them and a few days later, they send me a RMA to return the product. They could care less what I need or how to fix my problem. 

 I would not shop here again

I was looking for a hard disk drive for my server but I was unable to find it. I called many companies and was informed that items are not in stock and that I would have to wait one to two weeks before I can get my hands on the hard drive. I finally came across server supply. Before placing an order I called to confirm if indeed this was true and to my shock they did have it in stock. With the assistance of Kam I placed an order for a Toshiba 60 giga byte hard disk drive from server supply.com about several weeks ago and I had a great experience with them. During the process of the sales order, I had some issues with the order but their staff was very helpful. They contacted me via email and telephone to make sure that my order gets shipped as soon as possible. Not only that but they email you updates invoices at each step of the order process. Not only was the service great, but comparatively cheaper compared to other retailer I came across online. I highly recommend everyone to use their services. I absolutely love server supply. Thanks you!

 I would shop here again

We needed a hard drive for our IBM X-Series 345,  and while IBM wanted more than $300, ServerSupply had it for significantly less. I saw that the most recent reviews were poor and decided to shop elsewhere, but ServerSupply was my backup plan...

Too bad the other company I was looking at didn't answer their phones, it cost them a sale. Good news for ServerSupply because they answered almost immediately! After confirming that it was definitely in stock and that it could be overnighted the same day, I placed the order.

I was still concerned because of the other less-than-positive reviews, but even with Priority Overnight shipping, it was only about 1/3 the cost of IBM direct pricing. Cost savings are critical!

There is an option on their site to "Get Tracking Number" but I think it e-mails them to get the information to you. I clicked it twice throughout the order day and evening to no avail, but that was alright because we received the package the next day before 10AM, just as expected. The unit worked with no problems.

 I would shop here again

I have used Server Supply in the past, and am always very impressed by them. Great customer service. And love their prices plus fast delivery... Can't ask for more.  You guys are the best.
I will shop from this store again.

 I would shop here again

Hard drive was listed as "new" on Google shopping, but received a refurbished drive.   Buried at the end of the "detailed product description" on their website is the useful information that the drive is rebuilt.  It has a strong 30-day warranty.  For the exact same money I could have bought a brand new drive with a 180-day warranty.  I only went with Server Supply because I thought the drive would ship from their physical location on the east coast which is close to my location.  Even this was deceptive- it shipped from California.

The cherry on top is that returning it would cost half as much as the drive itself once you add return shipping to all of their restocking fees, so I guess I'll just hope for the best then replace it with the one I should have bought in the first place when it fails in 31 days.

 I would not shop here again

ordered a hard drive. received one that obviously was not new. contacted them and asked about this. was told it was refurbished. i replied that the website made no mention that it would not be new. they responded that everything they sell is refurbished. i checked their website and can find no mention of this.

 I would not shop here again

although have not tried the purchased item yet, the shopping experience is great.

 I would shop here again

All returns are subject to a 15% restocking fee.  $8.95 handling. ARE U KIDDING!!!??? A LITTLE OVER KILL, DON'T YOU THINK?NOT IF THEY WANT ME AS A RETURN CLIENT!!  THAT'S ALMOST 50% OF THE ORIGINAL ORDER W/O SHIPPING COSTS!
AND THERE PHONE MANNERS SUCK!
I CAN'T UNDERSTAND OVER HALF OF WHAT THEY SAY,
NO ONE I TALKED TO, COULD SPEAKS CLEAR ENGLISH!
NEVER AGAIN!
I WOULD PAY TWICE AS MUCH FOR BETTER SERVICE, AND A FAIR RETURN POLICY.

THERE ARE MUCH BETTER PLACES TO SHOP ONLINE THAN HERE.

 I would not shop here again

Be aware of serversupply.com they will send you dead equipment and parts and fail to RMA it. I bought 2 cpu's from them and they arrived dead. They refused to return them after few days of buying them. They take forever to respond to emails.  DON'T SHOP THERE

 I would not shop here again

BAD Customer Service, BAD Product, BAD Company!
First of all, when I checked the HDD product, it was listed as "New", but found out that it's "Used". Not only that, the HDD has DriveLock password and cannot be used. When I called they told me basically there's nothing they can do about it [selling the bad HDD to me], it was the last item in-stock, and they offered a refund. I checked the website recently and it's still selling the same thing, saying "New" and "In-stock"

 I would not shop here again

Waste of time.  I ordered the M017G mother board listed as new for $85.00.  3 days later I get an email that My account has been credited the $85 dollars I call up to see what the problem was and was told that they were out of stock and no more new ones are available.  Today I see that they have a new one listed for $130. I call and ask for a stock check.  Yes they have one in stock  for $125.   I explained that I had ordered that board and gave my orginal invoice # and asked if I could get the board at the $85 price of 6-17-11 invoice.  The answered was no. I asked what the warrenty was and was told 30days.  I questioned the description of "NEW"  and was told that the board was not new but was as new.  AGAIN BIG WASTE OF TIME.  LOTS OF LIES. 

 I would not shop here again