Sears

Was done in a timely way. NEEDED the same thing I had to finish Tax time...old computer died. This OS and Box fit the bill. Will shop more for what I REALLY WANT later.

 I would shop here again

Excellent

 I would shop here again

Just the right pan at just the right price! My order arrived quickly. No problems.

 I would shop here again

I have ordered several items from the sears online store.  Each time has been a wonderful experience.  The last item I ordered was my son's high chair.  I ordered it exactly a week before thanksgiving in hopes that it would arrive on time   Read full review...

 I would shop here again

I haven't received my order yet

 I would not shop here again

easy to shop with

 I would shop here again

The only problem I had and couldn't resolve involved a question of length of the earrings. I called the 800 number asking if they had details on them bit they did not so recommended I call the jewelry department at mt nearby Sears should they carry the item. They didn't but were extremely nice. I might suggest the merchants add a bit more detail to help the consumer. They are beautiful and I will keep them but they are really to short, hoping their beauty willmake up for what they lack in length.

 I would shop here again

Very efficent with ordering, shipping and handling of merchandise.

 I would shop here again

ok

 I would shop here again

Its was good

 I would shop here again

Very pleased with the service.

 I would shop here again

No where on the web site did it state that I would have to put together the table, arrived in 9 large parts and numerous nots and bolts, and the 4 chairs, which arrived in 2 large parts and 4 small each. WhenI called to ask why the phone person offered to have Sears put the furniture together for a price. If I had known I would have to have put the furniture together and still bought it, that would have been one thing, but not knowing it was going to arrive in multiple pieces was a big surprise, and having the customer service person, just say well we can have it put together for you but it will cost you was extremely irritating .

 I would not shop here again

I placed my order and approximately one week later, it arrived. The item was exactly as described on their website. I was pleased with my order and won't hesitate to purchase something from this vendor again.

 I would shop here again

Excellent service thank you

 I would shop here again

its hard to rate this as i ordered but so far have only gotten confirmation that they received order - no word on when i can expect the tiller or ability to track it. I am of the opinion i would not order this way again as there is no way to find out anything other than to see it has been billed to my c/c. Not very happy with it at the present time -lets see how it turns out.

 I would shop here again

The curtains & valances that I ordered were shipped to a local Sears store. I went to pick them up but some of them were the wrong color, so I had to cancel this order & reorder by phone. The operator that took my order on the phone was helpful and made sure that I got the same price that I had originally paid.

 I would shop here again

Website is terrible. Continuous problems trying to complete order. Very frustrating

 I would shop here again

ok

 I would shop here again

I have not received the item, as yet, so this survey will be somewhat incomplete and question #2 inaccurate.

 I would shop here again

First time I have shopped on line with Sears. I live in the west island of Montreal, Pierrefonds, I tried to find a doble boiler here at our Sears at Fairview mall but they didm't have one. I was very pleased to be able to purchase one with Sears on line. I just received it today and am very happy that it came so quickly.

 I would shop here again

I like the earrings I received and the process for ordering was easy. However the posts of the earrings are slightly bent and one of the earrings does not have a back to it. When I called to find out if I could replace it I of course spoke to a customer representative who did not speak good english and was no help whatsoever.

 I would shop here again

The worst shopping experience ever! I purchased an item from sears.com few days before Christmas. Since it was a Christmas gift I really wanted for it to arrive before the Holidays, I paid $47.00 for the 2 day shipping. The item was supposed to be   Read full review...

 I would not shop here again

Good product, great price, thanks.

 I would shop here again

I liked the convience of on-line shopping. It offered so much more than in a Sears store.

 I would shop here again

Great and fast service!!

 I would shop here again

I am extremely disappointment in the length of time it's taking to receive my item. I am currently without an oven and having to wait 12 to 14 business days I think is unacceptable.

 I would shop here again

said you had the product but didn't order was cancelled and i'm still waiting on my refund from the order that was not made...

 I would not shop here again

Had better selection of boot's then anyone else on the net, and better prices.

 I would shop here again

as long as they accept paypal for a purchase I can shop with them on line if they have what we need...

 I would shop here again

It was easier to find what I wanted and I didnt have to wonder the store ( physically) to find what I was looking for exactly...The same afternoon I helped a friend order parts for his shop vac on sears.com. He was going to go tto the store for additional filters and we were able to get them sent to the house...much more sensible.

 I would shop here again

it was good

 I would shop here again

My husband and I purchased our first Christmas tree from Sears in 2004 and have since associated the store with Christmas decorations. We take a trip to the store to see the ornaments and other decorations they have available every December.   Read full review...

 I would not shop here again

Perhaps I could respond better to your survey better after I recieve the goods

 I would shop here again

Product recieved on time and as expected.

 I would shop here again

The product price was fair and we received our order quickly Thank You for a job well done. W. A. Crist

 I would shop here again

Excellent value.

 I would shop here again

Horrid.  I placed an order Nov 28, 2011.  Part of it came postage due (I had qualified for free shipping).  3 pair of socks (there was supposed to be 6 pair), a small pair of pliers and some orbital sanding pads came in a HUGE box with postage due.  Another part of the order came days later.  The other 3 pair of socks has not arrived yet - it is DEC 29.  Over a month since I placed the order and after contacting customer service numerous times via telephone, internet chat and email.

I guess they wonder why they are losing money and are having to close stores.  Here is a hint - hire people that have some sense and pay them well.  Sears used to be a good place to do business with but then they got rid of all the good, long term employees and hired aliens that can't speak enough english to answer customer questions and kids that don't know sh*t about anything. Duh.

 I would not shop here again

purchased a air hocky game for grang kids after putting it together it didnt work i called to exchange they were nice they informed me that i could pick up another at the store and they had it in stock. after driving to the store they told me that they were out of stock. i am still tring to find the item,

 I would shop here again

My order was held up for some kind of credit verification before my order could be processed. I received an e-mail and a phone call which seemed a bit excessive. I finally reached someone by phone and they were not sure why I had been "picked" for the call. It seems as though I was put through to the "fraud" department. Then I made another on-line order a few day later and I had to go through the same process. Once again the order was held until I returned a phone call. The in-store experience when I was lookin at the netbooks was wonderful. The young man had none in stock, I was looking for a Toshiba netbook, but he then called to see if he could track one down at another store. He was not successful. A few days later I ordered Asus on line. A few days after that I had an e-mail that said the Toshiba was available at Sears on line. I tried to order one and received a confirmation of the order with the alert that I might receive a notice that the product was not available. I was several days after that before a notice came on e-mail that the Toshiba was in fact not available. It seems that Sears would know whether the product was available for order when the order is being places. Fortunately, I had ordered the other netbook and it was delivered 2 days before Christmas - so I was very relieved. Thank you

 I would shop here again

Exelente service, on time, and great conditions, did not receive discount or rebate, only good service.

 I would shop here again