Overton's

Overton's
Average Rating: 2.33/5.0 store rating
Customer Service 0
On-Time Delivery 0
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Outstanding Service

by banance, May 5, 2012
This store is outstanding I have been purchasing items from them for the last few years. Each and every item has been delivered on time and each product description has been accurate. The Customer Service Department is excellent. My Wife had purchased an item for my boat last Nov as a Christmas present. Last week after getting the boat out of winter storage I went to install the item and it was broken. I called the manufacture and they told me to take it apart and try to fix it myself. I  called Overtone customer service and they replaced it with a in box new item and even shipped the replacement overnight with Saturday delivery this was a very heavy part.  Customer service like this is rare anymore and they went the extra mile.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I placed an order with Overtons for a new prop for our boat along with some other accessories. One of the things needed for the prop is a brand specific washer which I ordered as well. When the order arrived the washer was missing from the shipment   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
Wanted to buy an auxiliary outboard motor bracket that was found on buy.com.   The one i selected # 201239- was advertised at overton's for $159.88, including tax & shipping.  When I went to their website to purchase--the price quoted   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating

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