Zoostores.com

I ordered the Sunny Rowing Machine from Zoostores.com, and I was very satisfied with the entire experience.  The product shipped quickly, arrived on time and in perfect condition, and lived up to my expectations.  I recommend ordering from this website.

 I would shop here again

My mailbox post arrived with in two days, the package was in terrific condition and I had received email updates detailing the order status.

 I would shop here again

Ordering was very easy and shipment was fast.  The item was received in good condition, well packaged and was exactly as described. Absolutely first class 5 star experience. Will use Zoostores again and recommend them highly.

 I would shop here again

I ordered a large massage table through zoostores, and from start to finish, they were great.  The customer service rep that I ordered the item with was very helpful and patient, I got a follow-up e-mail with my delivery status, and the delivery people were kind and professional and went above and beyond in getting the table into my office and took the packing materials with them, which they didn't have to do.  I'd definately order with zoosotes again.

 I would shop here again

Very bad experience overall. My order was a week late, and I couldn't  get Zoostores to respond to any of my e-mails. I still can't get them to respond after I told them that a piece of my equipment was missing. I told them a week ago that the part was missing, and still haven't heard from them.

 I would not shop here again

I purchased a Schwinn 240 Recumbent exercise bike from Zoostores.com.  I couldn't believe the price compared to other online stores, so naturally I was looking for the "fine print".  I couldn't be more pleased with my Zoostores shopping experience. Customer service was great. Delivery was fast and the bike was delivered in perfect condition. The Schwinn 240 was easy to assemble; it only took about 1.5 hours to put together. The bike is so quiet and the features are great. I recommend the Schwinn 240 to anyone looking for a good recumbent bike.  I also recommend this online store to anyone looking for a great value.

 I would shop here again

I ordered an exercise bike from Zoostores.com.  I got a great deal and it arrived on time.  I would order from this site again.

 I would shop here again

I orderd a stepper and received the item in a timely manner.  The only problem was that the DVD case, which held the exercise DVD and came with the stepper, was broken in half. Fortunately, the DVD itself was okay, so I just placed it in another holder. I'm suspecting the case broke during the shipping process. Other than that, I'm happy with the product and would shop at Zoostores again. I would also like to say that I thought the price for the stepper was VERY reasonable - not too cheap, yet not too expensive. I like reading about the product online and, based on the information about the product, I was able to make an informal decision without feeling like I HAD to buy it. I like the variety of items the website had, so I was able to navigate and make comparisons between what I wanted and the prices and styles of the other steppers. Overall, it's a good website to buy reasonably priced items.

 I would shop here again

First time using zoo stores!  Delivery was faster than expected.  I was extremely pleased with the Schwinn 240 bike that was shipped and I truly believe I got the best price on the internet!

 I would shop here again

When ordering online there was a note to call about additional discounts. So I called and was given an extra 5% off, the agent was very helpful and warned me of extended shipping times. The item was ordered on 1/8 with an estimated shipping date of 1/24, the item arrived on 1/31. This was a large piece of furniture so could not be shipped via UPS of FED EX, so I expected some delays. Item arrived undamaged. I am very happy with zoostores.

 I would shop here again

Buying my recumbant bike from zoostores was a great experience from the initial order to the delivery. They kept me informed every step of the way and delivered in in two days. Great job Zoos.

 I would shop here again

I ordered a recumbent excerise bike from Zoostores.com, a divison of Mercantila.  I placed the order over the phone and was told by the agent what the delivery date would be.  When I received the email confirmation for my order the   Read full review...

 I would not shop here again

I recieved my item prior to the delivery date.  Ordering the item was easy and service was excellant.  I received e-mails during the delivery process, updating me about my products and its wherabouts.

 I would shop here again

Dealing with Zoostores was a pleasant experience. The price was excellent and the article arrived very quickly with free shipping. I ordered over the phone and it was quick and easy. Very good customer service.

 I would shop here again

product was excellent, shipping was faster than expected.  Would buy from again. the only thing i would change is better instructions to put pieces together. Would recommend this site and products to everyone.

 I would shop here again

quality product at great price.timely delivery and nice extended warranty package offered from customer service.will use this site again for future products,

 I would shop here again

I would NOT recommend ordering ANYTHING through Mercantila or any of its subsidiaries, including Zoostores.  I had a very poor experience with this company, and I can only say that it is unfortunate that the rating system for Yelp only allows you to   Read full review...

 I would not shop here again

On Jan 30, 2012 we ordered a piece of furniture for the kitchen we are doing.  While checking other on line retailers, we noticed that most of them were out of stock for this item.  The person at Zoostores assured us that this item was in fact   Read full review...

 I would not shop here again

I ordered Bowflex Select Tech Dumbbells through this website...  It was a fantastic price compared to other competitors I researched! I saved hundreds of dollars through this company.  I wanted brand new dumbbells for a great price.  Sears, Dicks, Bowflex and many other searches for the same product came up at a much higher price. The package was delivered within a couple days as promised... The product was packaged very well... sturdy box, lots of thick styrofoam surrounding the product...UPS even had two delivery men special for my delivery to lift it to my front door!  I am very, very pleased.  I will definitely shop through Zoostores.com again! : )

 I would shop here again

There was confusion in delivery location and Zoostores' customer
service re-routed the package to me efficiently and with no additional charges.  Product arrived safe and sound and is on display in my home.

 I would shop here again

Buying form Zoostores was a great experience. Excelent product was as descrived and the very fast Shipping was amazing. Buy from them againg.

 I would shop here again

Ordering on-line was as easy as 1-2-3. I received my bike sooner than I could have ever imagined and I'm very pleased with the equipment. The assembly process was effortless given the detailed instructions and all of the parts and tools were provided.

 I would shop here again

Do NOT buy from these people who represent ZOOSTORES. I ordered a Italian stovetop espresso maker from them. They took 3 weeks just to ship the package. Terrible shipping practices. Then, the first time I used the machine the thin metal (supposed to be   Read full review...

 I would not shop here again

I ordered a ceiling fan from Zoostores. The service I received was excellent and free delivery was very prompt. The fan arrived in less than a week.

 I would shop here again

The site is easy to use with category breakdowns that let you burrow down to what you want.  Delivery was very quick and the item was packaged safely to prevent damage.

 I would shop here again

I purchased this 5 piece tray set for my son and his fiance as a Christmas gift. They are thrilled with the quality. That makes me a satisfied shopper of ZooStores.Com

 I would shop here again

Zoostores kept me well informed on the progress of my order and when to expect it.  Though it took a week to ship, it arrived on the exact date they promised it and arrived packed solidly and well protected, without damage.  The merchandise was high quality and all parts were included.  Assembly took a little more time than Kettler suggested it might, but it performs flawlessly.  It was a great experience over all.

 I would shop here again

Needed large order and quick. Placing the order was very easy. After I was told item was in stock and could receive, I received an email stating the item would not be shipped for another 2 months. When I called to ask what was going on - the item had never been in stock in the first place. Only one customer servcice rep to take calls - was on hold for over 20 minutes being the next call in line. I just hope I can get my credit card refunded as easy as they took the payment. Do not recommed this company - 100% Guarantee is a joke!

 I would not shop here again

Received the product on time as promised. Everything works Great up to  this point. Only time will tell if it does as advertised.Other than that, the shopping experience has been smooth and easy.I would recommend buying from this seller.Thank you for your great service.
We have looked for a product to use in the house that would clear the air in our home.We recently had to replace  the A-coil in our furnace and it was full of Mildew spores.Really was terrible to find out this was there breathing it in.Hopefully this will kill any existing spores.


Jim Greene 

 I would shop here again

 I couldn't be happier with the service given to me by Zoostores. My order was sent very speedy and perfect. I love the product and the experience.
This was my first time ordering with them. I assure you, it will not be my last. Thank you!!!  Kathy
 

 I would shop here again

I had a great shopping experience at zoostores.com. The selection was very good and check-out went smoothly. Before I knew it the desk I ordered had arrived. I will definitely order from them again.

 I would shop here again

I ordered 2 extra chairs for a 7 piece dining set. The ordering process was very easy and we received the chairs before the estimated date. The chairs are easy to assemble and are beautiful. Waiting for the dining set next.

 I would shop here again

Late shipment for Xmas when promised it would be there on time.  Needless to say, I was not satisfied and will never use the service again.  Period.

 I would not shop here again

Delivered on time and since it was raining they brought it inside. Very considerate. I had it set up 20 minutes later. works well so far. 5 stars

 I would shop here again

The order shipped fairly quickly, however, we did not receive the entire order, even though the order status showed all items had shipped. We contacted Mercantila to advise them of the missing items. They promise a 1-day response but no response was received.  We contacted them again but still have not received a response nor the missing items. We are very frustrated and at this point would not order from this company again.

 I would not shop here again

good price, fantastic shipping, and customer service was excellent. I thought the custmer service person I talked to set the gold standard others should strive to meet. Product was as ordered, haven't assembled yet.

 I would shop here again

My recent order from Zoostores.com was extremely positive.  Prior to this order, I had never heard of Zoostores.com.  I was pretty hesitant about buying from the site.  I read some reviews and I have to say, they   Read full review...

 I would shop here again

The WORST Delivery Time & Customer Service Imaginable.As I've now dived deeper into other dissatisfied reviews, I see I'm not alone.  Mercantila and their manufacturing partners make it appear in the ordering process that they have their act   Read full review...

 I would not shop here again

My order couldn't have gone any better. I needed information before ordereing and I called with a question. The sales person was able to answer majority of my questions but what was most helpful was that she was willing to find the answers to questions she did not know off the top of her head. It was refreshing that there is no automatic reading of scripts i.e. "thank you for calling (insert name here) I will be happy to help you with that." 
I was able to get the product for less than i saw anywhere else and was a little nervous that it would not be delivered on time.
   Delivery was sooner than predicted and the item was in perfect condition. I highly recommend using ZooStores.

 I would shop here again

Excellent - the quality of the bakers rack was high and it was delivered exactly when promised, with no assembly required. Overall, an excellent purchase experience!

 I would shop here again