hp.com

hp.com
 
Average Rating: 4.31/5.0 store rating
Customer Service 3
On-Time Delivery 4
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OUTSTANDING TRANSACTION

by HP Home & Home Office Shopper, February 6, 2014
OUTSTANDING TRANSACTION

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Can't review what I haven't...

by HP Home & Home Office Shopper, January 1, 2014
Can't review what I haven't received!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They even sent me free card stock!...

by HP Home & Home Office Shopper, December 28, 2013
They even sent me free card stock! Very fast and efficient experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The process worked just as it should.

The process worked just as it should.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by HP Home & Home Office Shopper, April 25, 2013
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good shopping experience. products...

by HP Home & Home Office Shopper, April 18, 2013
good shopping experience. products were delivered on time in good condition.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The service is very fast and convenient.

by HP Home & Home Office Shopper, March 5, 2013
The service is very fast and convenient.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The printer came in 2 days, works...

by HP Home & Home Office Shopper, February 13, 2013
The printer came in 2 days, works great, not too large or heavy like some of them and a great price with free shipping, plus a discount to buy an additional ink toner.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problem at all with this transaction

by HP Home & Home Office Shopper, January 16, 2013
No problem at all with this transaction

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very Good Overall

by HP Home & Home Office Shopper, January 5, 2013
Very Good Overall

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to follow website and easy to...

by HP Home & Home Office Shopper, November 12, 2012
Easy to follow website and easy to understand product festures. Good deals - I wasn't expecting from a Mfr website. Disappointment set in when the laptop power button wouldn't work. Guided through basic troubleshooting with customer service - ended up having to return the laptop for another. Luckily, the 2nd one works...for now. Not a very good first imprssion. Had a sense we were doing quality assurance for HP - not they for us.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

good

by HP Home & Home Office Shopper, November 12, 2012
good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very Satisfied

by HP Home & Home Office Shopper, July 23, 2012
Very Satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent service real fast quality...

by HP Home & Home Office Shopper, June 26, 2012
excellent service real fast quality product very satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good experience and good discounts

by HP Home & Home Office Shopper, April 12, 2012
good experience and good discounts

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good with no problems.

by HP Home & Home Office Shopper, April 1, 2012
Very good with no problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I love to shop from the store because I...

by HP Home & Home Office Shopper, March 24, 2012
I love to shop from the store because I receive discount

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Have made several purchases through HP...

by HP Home & Home Office Shopper, February 12, 2012
Have made several purchases through HP and have always had excellent service. Have had no problems with the merchandise ordered.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Its been very easy to shop at HP...

by HP Home & Home Office Shopper, February 2, 2012
Its been very easy to shop at HP Direct. Unfortunately I have recieved a few items that have had some major flaws. Hopefully HP corrects some of their quality control issues in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to navigate site.

by HP Home & Home Office Shopper, January 21, 2012
Easy to navigate site.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very straight forward,easy to navigate...

by HP Home & Home Office Shopper, January 19, 2012
Very straight forward,easy to navigate page. Pleasant buying experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The set-up sheet didn't match the...

by HP Home & Home Office Shopper, January 19, 2012
The set-up sheet didn't match the computer we purchased. So we still have a couple of cords that we don't know what they are !

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent product at a fair prie

by HP Home & Home Office Shopper, January 10, 2012
excellent product at a fair prie

  I would shop here again
Overall Rating: 5/5.0 store rating
 

HP Direct is an great company.

by HP Home & Home Office Shopper, December 11, 2011
HP Direct is an great company.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It has always been outstanding. There...

by HP Home & Home Office Shopper, December 11, 2011
It has always been outstanding. There wasa $10 discount offered next day for purchases over $50 and I called it and got a credit without any hassle. Things like this and their quality products at good prices keep me a loyal customer. Thanks and keep up good work.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems, item in-stock was shipped...

by HP Home & Home Office Shopper, October 7, 2011
No problems, item in-stock was shipped quickly and tracking was provided.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was very easy to place the order,...

by HP Home & Home Office Shopper, October 2, 2011
It was very easy to place the order, then the order was received faster than expected.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great product, great Sevice!!

by HP Home & Home Office Shopper, September 28, 2011
Great product, great Sevice!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The error was my fault - it was hard to...

by HP Home & Home Office Shopper, September 10, 2011
The error was my fault - it was hard to figure out what to do. The representative did a good job. It seemed like it took a long time (approx. 30 minutes on the phone) to arrive at a solution. When I receive my shipment I will then be satisified.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Shopping at HP Direct was no problem....

by HP Home & Home Office Shopper, September 9, 2011
Shopping at HP Direct was no problem. I'm just disappointed in the product. The set-up was not like the manual described. Had to get a friend to all sort of stuff that was in no way mentioned in the manual. The copier part of this is awful. . .entirely too slow. Had to go out and purchase a stand alone printer because this one caused way too much frustration.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very Good

by HP Home & Home Office Shopper, September 5, 2011
Very Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I would liked it if the product...

by HP Home & Home Office Shopper, August 28, 2011
I would liked it if the product properties were more clearly stated. I wanted a wireless printer, thought I bought a wireless printer but in fact have a printer that connects via an ethernet cable. I'm dissapointed.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Ordered a quick ship computer on line,...

by HP Home & Home Office Shopper, August 16, 2011
Ordered a quick ship computer on line, Followed the progress with order tracking. But received a email saying the order had been cancelled. No explanation, other than an item on the order was not in stock. Further telephone conversations revealed that the type of computer was no longer available.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Very adequate

by HP Home & Home Office Shopper, July 20, 2011
Very adequate

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Computer arrived less than 24 hours...

by HP Home & Home Office Shopper, June 18, 2011
Computer arrived less than 24 hours after it was ordered. Amazing. Not real crazy about the robot voice activated answering on the customer service line (everything had to be repeated twice regardless of how clearly I spoke) but the wait to talk to a human was mercifully short.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Impressed with HP website (so easy to...

by HP Home & Home Office Shopper, June 13, 2011
Impressed with HP website (so easy to navigate)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good

Good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Computer was delivered early and...

Computer was delivered early and tracking was right on.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is my second HP LaserJet Printer....

by HP Home & Home Office Shopper, April 14, 2011
This is my second HP LaserJet Printer. If this one lasts as long as my other one without any problems, I'll be extremely pleased.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Delivery was very quick. Great product...

by HP Home & Home Office Shopper, March 28, 2011
Delivery was very quick. Great product at a great price and very easy to order.

  I would shop here again
Overall Rating: 5/5.0 store rating

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