Healthcheck Systems

Healthcheck Systems
Average Rating: 3.44/5.0 store rating
Customer Service 3
On-Time Delivery 4
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Very pleasant transaction and excellent...

by Healthcheck Systems Shopper, January 4, 2014
Very pleasant transaction and excellent product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

What a Joke!!

by jhamilton02, November 15, 2013
If you order from them you better pray that you get the right order shipped to you.  I am going on day 5 with 2-3 calls a day (that I am making) to try to return an incorrect item.  They are rude and won't do anything to help you.  I have left several messages with the manager and still have not received a returned call.  I just found out through Newegg and amazon reviews that A LOT of people have run into the same issue.  I guess I should've done my research before placing my order... buyers beware and learn from my mistake.  The worst part is that I paid $40 more then what this model sells for just for a specific designed that they had pictured.  What a joke.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Excellent customer servcie.Gabe did a...

by Healthcheck Systems Shopper, July 29, 2013
Excellent customer servcie.Gabe did a great job keeping me informed.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have had no problems with...

by Healthcheck Systems Shopper, February 2, 2013
I have had no problems with Healthcheck Systems.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The only issue I ran into was at the...

by Healthcheck Systems Shopper, January 16, 2013
The only issue I ran into was at the payment section. After entering my payment method through PayPal, the payment confirmation page included a charge for tax which shouldn't be applied as I am not in the state where the company has assets. I still confirmed the order as displayed and the total I was charged was he correct amount minus the tax. The pre-confirmation page should show the true total before you submit the payment.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered the item (stroller) almost...

by Healthcheck Systems Shopper, December 3, 2012
I ordered the item (stroller) almost two weeks ago but have not yet received the order, even though the site says that shipping takes place within 24 hours. This is disappointing since we are dealing with a broken stroller and need to have it replaced as soon as possible. I am also disappointed that there is no way I could track the item and there was no estimated delivery date. Even though the site said that shipping takes place within 24 hours, I realized after a few days that the item must not have been shipped out. I contacted the sales representative through email and the representative said that the item was oversold and on backorder. I don't understand why there wasn't any notice in the first place that this stroller was oversold. Furthermore, I feel that if this item had been on backorder, I should have been notified first, instead of me contacting the company and hearing about it. I emailed the representative again to ask a reasonable question, asking for further clarification about the delivery date since we wanted to gauge how we should deal with the broken stroller. The representative responded back with a curt reply which had a rude connotation to it. We feel that the quality of the customer service was unacceptable and feel that our experience with this company was horrible.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

So far no problems. Two orders for the...

by Healthcheck Systems Shopper, June 3, 2012
So far no problems. Two orders for the test strips and both arrived fine.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I made order No. HCS-600130462 on May...

by Healthcheck Systems Shopper, May 23, 2012
I made order No. HCS-600130462 on May 13th (10 days ago) and didn't receive e-mail from them except order confirming. NO delivery or even expected delivery date and no communication at all.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

dissapointed

by jerseymama39, May 15, 2012
I ordered a stroller and car seat combo online and read that one of the items will be shipped the next day. 1 week has passed and i got nothing so I had my husband call up the company to follow up and the guy told him that the car seat will be shipped the next day and the stroller might take longer as the manufacturer will deliver it straight from their distribution center in NJ. Well we got the stroller within 2 days and still no car seat. I finally called after a few days (take note this was 11 days after I ordered online) and got somebody who was not even apologetic about the delay and just told me that they just received the shipment recently and will send out the car seat the next day. The part I do not understand is why their office would tell my husband the week before that it would ship the next day when they still do not have it in their warehouse? If the woman I spoke to had been nicer I would reconsider ordering again from this website however knowing now what I have to deal with....never again!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

First I ordered on-line, no person...

by Healthcheck Systems Shopper, April 23, 2012
First I ordered on-line, no person involved. It was easy to order that way, no problems. I had this same machine for 10 years, was so glad to find the same type again. Only problem is my fault: cuff barely fits my big arm, so I may have to order a big cuff. I had an ex-large cuff with the other one, but it will not fit at the conection site. But this product is great for me. Judy Johnson

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I shopped here before and I have been...

by Healthcheck Systems Shopper, April 19, 2012
I shopped here before and I have been very happy with my prchases

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Thought all was great, but was very WRONG. Do NOT shop here. They have horrible customer service. If something goes wrong with your order, you can be sure you will not get support.  I paid for 3 day shipping, and was not given this, nor a refund. I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

A pleasure to do business with.

by Healthcheck Systems Shopper, December 13, 2011
A pleasure to do business with.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Poor customer service and slow shipping

by mikecermak, November 29, 2011
I wish I'd read some of these reviews before ordering.  We needed a special handicap car seat shipped ASAP.  I called and they said it was in stock and would ship the same day (Wednesday), meaning that it should arrive on Friday.  It didn't actually ship until the following Monday, so it won't be received until Wednesday.  Something that should have taken 2 days to receive will take a week, puting us way behind.  Customer service doesn't care.  Frustrating.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I did not like my experience with this company .

by sgrote123, September 30, 2011
Ordered BOB revolution single stroller in orange.  Received one in Navy color. No effort on the part of customer service to fix this mistake in a timely manner.  My calls were not attended to.. always voicemail or a rep who said he would need authorization.  Ended up returning the stroller and who knows how long it's gonna take to get my money back (based on a review I've just read on this site)Do not recommend at all!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

They sold me a USED breast pump! Totally disgusting!

by sararenda, August 18, 2011
I ordered an Ameda Purely Yours Breast Pump from Healthcheck Systems, Inc off the Amazon.com website. I received the breast pump yesterday only to find out the Personal Hygiene Seal was BROKEN on the retail box, the dual hygienikit bag was cut open and there were breast milk spots on the bottles and flanges and there were breast milk SPLATTERS on the breast pump itself!! I paid $159.95 and NEVER expected to receive a USED breast pump for that price. They CLAIM they receive their breast pumps directly from Ameda. I called Ameda this morning and the customer service agent, Wendy Poole, reassured me they NEVER ship USED breast pumps to their distributors. My advice, NEVER purchase from Healthcheck Systems Inc. You never know who used your order or what disease you just might contract!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

excellent service

by Healthcheck Systems Shopper, July 21, 2011
excellent service

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Bought a Kestrel 4500 wind meter. Wanted a 4250 instead. Called to return the 4500 for exchange with full written instructions on their form on what I wanted done. They explained it'd take about 2 wks. They signed for it via UPS on May 6. Website   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Everything seems to work as it should.

by Healthcheck Systems Shopper, May 5, 2011
Everything seems to work as it should.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems. Expectations met.

by Healthcheck Systems Shopper, April 29, 2011
No problems. Expectations met.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

BEWARE! HEALTHCHECK SYSTEMS IS A SCAM! DO NOT ORDER ANYTHING FROM THEM!

by khelm, April 25, 2011
I had the worst experience ever with this company!  When I received the heart rate monitor that I ordered from this company it was defective.  The numbers on the face did not fully show up and you could not read the date, time or heart rate readings.  I followed all the instructions to return the defective product to HealthCheck Systems for an exchange; however, I never received a replacement and for the past several weeks HealthCheck Systems has told me that it doesn't show in their system that my return has ever been processed in their warehouse.  I mailed the package at the beginning of March; it is now the end of April.  Basically, healthcheck systems took my money and never sent me what I ordered.  Their customer service is absolutely horrible!  They keep giving me the run around and will not direct me to a manager!  I highly recommend that you DO NOT ORDER ANYTHING FROM HEALTHCHECK SYSTEMS!!!!  They are not a reputable company and apparently only deliver defective products and scam people out of money!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

good stuff

by Healthcheck Systems Shopper, April 25, 2011
good stuff

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was easy to find what I wanted & to...

by Healthcheck Systems Shopper, April 5, 2011
It was easy to find what I wanted & to place my order. The item came very quickly. The only negative that I would have is the item didn't look like the picture. The color was MUCH brighter than it appeared on-line. If I had known, I would have purchased a more "subdued color". This is the reason I didn't give a five-star rating.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

No problem placing the order. Did not...

by Healthcheck Systems Shopper, March 30, 2011
No problem placing the order. Did not receive any indication of it shipping. Product arrived in less than 1 week. Satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Operator was very helpful and called...

by Healthcheck Systems Shopper, March 29, 2011
Operator was very helpful and called the manufacturer while I was on hold to make sure the BP machine and small cuff I needed would work together prior to me placing the order. Thanks for the help.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

After researching the company online I...

by Healthcheck Systems Shopper, March 25, 2011
After researching the company online I was nervous about buying from them. However, everything arrived on time, received the discount listed, and was not at all disappointed. I would recommend them.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Rude, obnoxious, awful service, overcharges on shipping

by marcyn123, March 23, 2011
They have the worst customer service I have ever experienced -- rude and obnoxious.  They do not deliver when they say they will, and they charge an outrageous amount for shipping.  In my case, they charged $85 for UPS overnight (I checked with UPS and the actual charge was $30) and then did NOT get it to me overnight.  When I complained, they were rude and sarcastic and did not listen to me and sent me form-letters rather than deal with the specifics of my complaint.  To add insult to injury, when I tried to return the item because it came so late, they charged me a restocking fee!  I would NEVER buy from them again, their customer service is shockingly awful.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
I recently had an online transaction with Health Check Systems based in Brooklyn NY. I needed an item by a specific time and I placed the order 5 days before I needed it and paid for overnight shipping.   The order was not   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Good experience

by Healthcheck Systems Shopper, February 17, 2011
Good experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very simple to use

by Healthcheck Systems Shopper, January 25, 2011
Very simple to use

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received the first order, returned it...

by Healthcheck Systems Shopper, January 25, 2011
I received the first order, returned it for another and since hav heard NOTHING. do not know if credit was given. Was told that the second was shipped to wrong address but STILL have not received. Very concerned since I received the first with-in 3 days.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Prompt shipping, very reasonable...

by Healthcheck Systems Shopper, January 20, 2011
Prompt shipping, very reasonable prices. Thank you!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very fast shipping, and a very smooth...

by Healthcheck Systems Shopper, January 15, 2011
Very fast shipping, and a very smooth transaction. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My experience was excellent. I had my...

by Healthcheck Systems Shopper, January 8, 2011
My experience was excellent. I had my product shipped to my daughter in florida and the company called to make sure it was correct and that no one had stolen my credit card. THANKS!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems with order or delivery of...

by Healthcheck Systems Shopper, December 30, 2010
No problems with order or delivery of merchandise. Price was competive with other on line merchants.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

no problems

by Healthcheck Systems Shopper, December 27, 2010
no problems

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had a little bit of a delay. It was...

by Healthcheck Systems Shopper, December 21, 2010
I had a little bit of a delay. It was confusion on my part. I thought I had ordered, but had not. Anyway once I went through the ordering process again, it worked.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I didn't receive the order so I...

by Healthcheck Systems Shopper, December 17, 2010
I didn't receive the order so I phoned the merchant. He traced the order and said a mistake was made and the order was sent to the wrong company. I have since received an e-mail that the error was corrected and the order shipped three days ago. I am waiting for the order to arrive.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great and super easy!

by Healthcheck Systems Shopper, November 11, 2010
Great and super easy!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Best price, no shipping. Easy to order...

by Healthcheck Systems Shopper, November 6, 2010
Best price, no shipping. Easy to order and fast delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating

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