Grainger

Grainger
 
Average Rating: 4.47/5.0 store rating
Customer Service 0
On-Time Delivery 0
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good

by Grainger Shopper, March 30, 2012
good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The basic Grainger online order site is...

by Grainger Shopper, March 22, 2012
The basic Grainger online order site is okay, but needs a way to track several shopping carts going on at the same time, improved method to send orders to one central customer to approve and release orders. Grainger needs to pay attention to special order instructions such as 'morning only deliveries'. Grainger needs to improve catalog descriptions and details. Grainger needs better defines telephone support persons. Our agency needs our own sales rep, not just a guy who helps us, but makes it well known we are not his account. Lots of improvement needed.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

We use Grainger quite a bit. I have...

by Grainger Shopper, March 22, 2012
We use Grainger quite a bit. I have alwasy gotten what I order in a short period of shipping time. This is why we use Grainger.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Most everything I use on a daily basis...

by Grainger Shopper, March 22, 2012
Most everything I use on a daily basis is available to me through the catalog (which i use almost exclusivly). When I do need to speak w/ a real person, my inquiries have always resulted in getting me the information I need to proceed. They do not always offer odd items I'm looking for, but they will offer alternate options. I appreciate their wilingness to meets my needs, not their quota...if they have one.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

experiance was excellent

by Grainger Shopper, March 22, 2012
experiance was excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good.

by Grainger Shopper, March 22, 2012
Good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

always received great service, no...

by Grainger Shopper, March 22, 2012
always received great service, no complaints

  I would shop here again
Overall Rating: 5/5.0 store rating
 

ALWAYS HELPFUL AND THE MERCHANDISE...

by Grainger Shopper, March 20, 2012
ALWAYS HELPFUL AND THE MERCHANDISE ARRIVES IN GOOD SHAPE

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Delivery takes longer than it used to.

by Grainger Shopper, March 20, 2012
Delivery takes longer than it used to.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Satisfied and will shop again.

by Grainger Shopper, March 20, 2012
Satisfied and will shop again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

On-line shopping is quick and...

by Grainger Shopper, March 20, 2012
On-line shopping is quick and efficient. If I need something from customer service via the phone, the reps are always knowledgeable and helpful.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My sales rep was in Florida, I needed...

by Grainger Shopper, March 19, 2012
My sales rep was in Florida, I needed th valves in Colorado, The rep handled the credit card transaction over the phone and I got what I needed. Thanks Navarro.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

shopping with grainger on line . I rate...

by Grainger Shopper, March 19, 2012
shopping with grainger on line . I rate it as good. thank you for your service.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Always great customer support. The...

by Grainger Shopper, March 19, 2012
Always great customer support. The products that I need are always available for prompt delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Grainger has a great website that I use...

by Grainger Shopper, March 19, 2012
Grainger has a great website that I use often. Good selection of products. Good shipping times.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

GRAINGER ALWAYS HAS THE ITEMS I NEED,...

by Grainger Shopper, March 19, 2012
GRAINGER ALWAYS HAS THE ITEMS I NEED, AND THEIR SHIPPING TIME IS USUALLY NEXT DAY.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have a great shopping experience with...

by Grainger Shopper, March 19, 2012
I have a great shopping experience with Grainger for many years as they are my #1 supplier for my job needs also my guys in my maintenance dept. Keep up the excellent work!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shoped on line i was very happy

by Grainger Shopper, March 19, 2012
Shoped on line i was very happy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

reps need to stay on top of customers...

by Grainger Shopper, March 19, 2012
reps need to stay on top of customers needs.have had four different reps in the past two years

  I would shop here again
Overall Rating: 3/5.0 store rating
 

i get almost all of our supplies from...

by Grainger Shopper, March 19, 2012
i get almost all of our supplies from grainger there has only been a few items i havent been abel to find.question 6 i order mostly on line grainger web site some call in

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very Good

by Grainger Shopper, March 19, 2012
Very Good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

FABULOUS...I USE MY ON-LINE ACCOUNT...

by Grainger Shopper, March 19, 2012
FABULOUS...I USE MY ON-LINE ACCOUNT EVERY WEEK TO MAKE PURCHASES...HELP AND ASSISTANCE IS ALWAYS AVAILABLE...SERVICE IS FANTASTIC AND VERY RELIABLE...THANK YOU...JPC

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good, as usual.

by Grainger Shopper, March 19, 2012
Good, as usual.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My employer has a general purchase...

by Grainger Shopper, March 19, 2012
My employer has a general purchase agreement with this company, with an open-ended purchase order. In addition we participate in a Vendor Managed Inventory with Grainger. I purchase hundreds of items on a weekly basis, some come in short or broken/damaged.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Always good...

by Grainger Shopper, March 19, 2012
Always good...

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Grainger has one of the best websites...

by Grainger Shopper, March 19, 2012
Grainger has one of the best websites for ordering, plus the best customer service reps, that I have ever dealt with.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great shopping experience!

by Grainger Shopper, March 18, 2012
Great shopping experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was excellent and very easy.

by Grainger Shopper, March 18, 2012
It was excellent and very easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good experience

by Grainger Shopper, March 18, 2012
Good experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Once again it took far to long to get...

by Grainger Shopper, March 18, 2012
Once again it took far to long to get my purchase. Grainger may have almost a million parts, but they are always coming from a slow boat from china. As a maintenance person timeliness is as important, and sometimes more important than the right product. If I wasn't forced to purchase from this company because of a corporate account I wouldn't

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

thanks!

by Grainger Shopper, March 18, 2012
thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating

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