FumFie

FumFie
 
Average Rating: 4.18/5.0 store rating
Customer Service 0
On-Time Delivery 0
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problem with paypal account so shipping...

by Fumfie Shopper, February 13, 2014
problem with paypal account so shipping delayed. Also recieved multiple emails to contact John Patrick, which was confusing.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great price. Friendly staff when...

by Fumfie Shopper, February 10, 2014
Great price. Friendly staff when called to check. Thanks

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Not only was the order missing items,...

by Fumfie Shopper, February 3, 2014
Not only was the order missing items, it took a month to finally get it all. And even then there was issues with what they charged me extra for and what was sent. Customer service takes a minimum of 48 hours to respond via email and calling on the phone you are treated like you are bothering them. Can't see me doing business with them again after this fiasco. I am in the customer service business and if I treated our customers this way I wouldn't have a job for very long.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Good experience. Camera has some...

by Fumfie Shopper, January 31, 2014
Good experience. Camera has some warranty issues.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great prices but customer services over...

by Fumfie Shopper, January 23, 2014
Great prices but customer services over the phone needs to improve a lot !!!

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I have not received yet the gift after...

by Fumfie Shopper, January 21, 2014
I have not received yet the gift after completing the feedback for Fumfie as promised.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Overall it was a good experience. I did...

by Fumfie Shopper, January 16, 2014
Overall it was a good experience. I did not get a choice of color in the camera I ordered. And the camera did not have the NIKON warranty card with it.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I should have googled them prior to...

by Fumfie Shopper, January 12, 2014
I should have googled them prior to purchasing. Once I did, I realized that I got the same run around, add on charges as others. The worst tactic is telling me I need to buy a "5 hour battery because the Canon battery only lasts 30 minutes". This is a lie, there is no such thing as a 5 hour battery and the Canon battery is still on its first charge....what a joke! Stay away!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Got the Camera on time and the best...

by Fumfie Shopper, January 9, 2014
Got the Camera on time and the best price. All emails were promptly replied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They called twice to verify the order,...

by Fumfie Shopper, December 31, 2013
They called twice to verify the order, than shipped it right away and it arrived fast.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No complaints -- received exactly what...

by Fumfie Shopper, December 27, 2013
No complaints -- received exactly what we ordered at the best price found anywhere online.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No one answers the customer service...

by Fumfie Shopper, December 17, 2013
No one answers the customer service line or responds to customer service emails!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They repeatedly lied to me about my...

by Fumfie Shopper, November 25, 2013
They repeatedly lied to me about my order. I purchased from them at a higher rate because they told me the item was in stock and would be delivered in 3 working days. Two days later they contacted me to verify my order, at which time they told me it would be 5 days from then. Five days went by. I waited another day and called them and was told the item was back ordered and non yet available. Then they told me that they "were" in stock but they were defective. An obvious lie. These guys are drop shippers. They don't order the product until after you have paid them and at that point anything can happen. Frequently vendors like this hold orders to meet a quota that allows them to buy at a discount and offer a lower price. If the quota can't be filled often times the orders are never filled. Lengthy delays in reimbursement can occur and occasionally the money disappears. EBay should disassociate their business from them. I will think twice before I order through your network again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Horrible, horrible experience.

by valpierce, November 16, 2013
Ordered four GE appliances on 8/18/13, delivered on 9/15/13 - 20 business days later. Paid additional to have dishwasher, gas stove and refrigerator installed. Delivery crew scratched my new kitchen cabinet and dented the right door of the refrigerator. Dishwasher will not drain. Range oven will not go pass 100 degrees. Fumfie customer service was horrible. Promised to address these issues every time I called. I am still waiting after calling everyday and sending emails. Had to take this up with my credit card company as a dispute. I have two supposedly new appliances I've had for 15 days and cannot use. Very disappointed with Fumfie.

On 9/25/13 received a called from a Fumfie's representative after reading my bad review on www.resellerratings.com.  Was told she would file a complaint against the delivery company.  Have not heard from Fumfie since.  Still disputing this with my credit card company. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Very pleased with Fumfie's...

by Fumfie Shopper, November 15, 2013
Very pleased with Fumfie's selection and pricing. Order was handled very professionally, and was shipped very quickly - I received it 3 days earlier than estimated arrival date, to my extreme pleasure! The lens was packaged very safely and I am happy to be a Fumfie customer.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
An absolutely horrible shopping experience in every sense of the word. I ordered a new refrigerator from Fumfie with 7-10 day shipping, and after waiting for 2 weeks with no delivery or update of any kind, I discovered that they had not even processed   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I was very satisfied with the customer...

by Fumfie Shopper, August 14, 2013
I was very satisfied with the customer service. The two men who delivered the range could not have been nicer or more helpful!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

the customer service is horrible. the...

by Fumfie Shopper, December 17, 2012
the customer service is horrible. the representative was rude and very pushy..i couldnt get a word in without him saying ok u want to place the order.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

good shopping for good cost

by Fumfie Shopper, December 12, 2012
good shopping for good cost

  I would shop here again
Overall Rating: 4/5.0 store rating
 

On-line shopping worked as it should...

by Fumfie Shopper, December 10, 2012
On-line shopping worked as it should with no unexpected problems.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fantastic quickness on delivery...

by Fumfie Shopper, November 17, 2012
Fantastic quickness on delivery shipment. Excellent packaging information. I have highly recommended your shop to a colleague who probably will buy a telephoto lens from you. Congratulations for your excellent international service. Pedro Tort

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All I had to say to Mr. Greene at...

by Fumfie Shopper, November 12, 2012
All I had to say to Mr. Greene at Customer Service over at FumFie was "you made my day"! He was very helpful in expediting the 2 receivers at the best price I was able to find that day on the entire web! Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is the worst customer service I have ever encountered

by harrietsmith, September 8, 2012
"BEWARE! This is a gray market company." Please forward and post everywhere to spare someone else from getting taken like we were.
This is the worst customer service I have ever encountered and have now been without my D700 for three months and still have no idea when I will get it back..
I urge everyone who has had a problem with Fumfie to contact the Better Business Bureau and Consumer affairs and get them involved.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

FumFie: You will not get the free...

by Fumfie Shopper, August 11, 2012
FumFie: You will not get the free starter package until after you receive your order and go through a bunch of BS. They sold me a memory stick they said was on sale but then switched me to full price and refused to refund me the difference. Not trustworthy!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

There was a small mix-up in my order...

by Fumfie Shopper, July 18, 2012
There was a small mix-up in my order which was corrected by customer service quickly. I didn't appreciate the phone upsell after I ordered Online, but was glad they canceled the phone call order which was made without knowing exactly what I was ordering when the salesperson called me the following day after I had placed my Internet order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 
I hardly ever write reviews.  For me to write a review, the service has to be amazing or incredibly bad. Unfortunately this particular review focuses on the latter.   A little background: I was shopping around online for a   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

The products arrived in good condition...

by Fumfie Shopper, July 8, 2012
The products arrived in good condition and there was great customer service. However I was not satisfied with the shipping. I paid for overnight shipping and received the product almost a week later. I didn't even receive my entire order at that point, and the rest of my order was late. It took three shippings for me to get my entire order over a time span of almost three weeks.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

It was an experience we don't care to repeat.

by surfcityusa, June 23, 2012
All the bad reviews here are accurate. I could write a book about my bad experience with Fumfie, but just read their reviews and they just about cover my experience. When all was said and done, I tried to cancel my order, and got into an arguing match with the manager. He finally hung up on us.
We called our credit card company to make sure it was reversed. When our credit card company contacted them, it was amazing how quickly we were refunded.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Fumfie delivered my item on time as...

by Fumfie Shopper, June 12, 2012
Fumfie delivered my item on time as billed. Would use this merchant again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The web site indicated that the product...

by Fumfie Shopper, June 11, 2012
The web site indicated that the product was in-stock and I paid $65 to have it delivered 2-3 days. Never received a call or e-mail with order status; so I called and the rep told me that the product was on back order and that it may be 1-2 weeks before shipping. The web-site still indicated in-stock. I needed the camcorder that week for my son's graduation. I understand how back orders work, but at least alert the customer about the status.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Prompt response and delivered items on...

by Fumfie Shopper, June 11, 2012
Prompt response and delivered items on time.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Initial transaction went very well but...

by Fumfie Shopper, May 21, 2012
Initial transaction went very well but one inexpensive element was defective. FumFie customer service is virtually non-existant - LONG waits on hold, unanswered emails then defective card reader is finally replaced with the wrong type. What a dog and pony show.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

slow, no response

by boy17um, May 17, 2012
It is completely a terriable experience.

Their handling time is super slow, even you choose "rush". I made a order 10 days ago, but no confirmation for shipping yet.

Their customer service is terrible, if you want to call in for service(not for order stuffs), they can make you wait 15 mins to listen the music and then tell you call next time.

I tried to reach them by e-mail they sent me for order, no one reply.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Great prices and service

by meatman26, April 27, 2012
I am a repeat customer of theirs and its nice to see a company evolve. Ordered my slr camera a while baxk abd just ordered the beatbox speaker for $25. Sound is great and i am very happy with fumfies service before and after my purchase. Im planning on ordering a ge cafe range from fumfie pretty soon.
Thank you fumfie!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Worst experience online purchase ever.

by benja5, April 25, 2012
"DO NOT BUY From FUMFIE. Worst experience online purchase ever. I ordered a Nikon D3100 for my BD gift. I order on 14th April received the package today (25th April). After many phone call. I was very excited to receive my new Camera. First open the box, It does not have the warranty card from Nikon manufacturer. I called Fumfie customer support. He said no-problem you just go register online. So I tried to do that but I can't because "the serial number on the camera is not valid because it's sale in GRAY MARKET". That was the message I got when I tried to register. I called them back again. I spoke with SEAN. He said the camera does not have Nikon-USA warranties but from them. I'm disappointed. These are not clearly specified in their advertisements. I want camera that has a guarantee by Nikon. I'd rather than spend $30 more then I can buy from others Nikon authorized dealers online. "

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Excellent in all areas

by Fumfie Shopper, April 24, 2012
Excellent in all areas

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My order includes the 4 hour extended...

by Fumfie Shopper, April 23, 2012
My order includes the 4 hour extended battery which did not come with the order. It has been two weeks and almost three weeks since I ordered on 4/3/12. Today is 4/23 and it is still not arrive yet.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I like this store. Staffs were very...

by Fumfie Shopper, April 23, 2012
I like this store. Staffs were very kind and friendly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

So far they have delivered on...

by Fumfie Shopper, April 20, 2012
So far they have delivered on everything they said they would. I will definitely shop from them first.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good seller 100%

by Fumfie Shopper, April 19, 2012
Very good seller 100%

  I would shop here again
Overall Rating: 5/5.0 store rating

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