Focus Camera

Focus Camera
Average Rating: 4.05/5.0 store rating
Customer Service 4
On-Time Delivery 4
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not worth the time

by sprelay, February 16, 2010
What a waste of my time.  I ordered an item from them online, and a week later I received the wrong item.  When I first contacted them, I got no reply.  When I contacted them again, they said they were out of the original item and sent a   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
After buying a new camera I found that I wanted a Circular Polarizing Lens for it. Doing a Google product search brought up Focuscamera.com as having the lens   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

will shop again. fast delivery

by epinionsisgood, May 9, 2008
will shop again. fast delivery. ordered on Fri and received on Mon. will recommend to other friends. If they can offer coupons for old customers that will be better

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent

by gdittmar, November 26, 2007
Impressed with the delivery. The digital picture frame arrived the day after I ordered it. This part of the order was accurate... their sister company Digital Foto Club is another story.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Did not ship on time. They will take...

by Focus Camera, Inc. Shopper, June 16, 2007
Did not ship on time. They will take your money first as quick as possible and then let you wait for your item forever. Order numbers does not correspond with their computer

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Concise, quick website order. No delays...

by Focus Camera, Inc. Shopper, June 9, 2007
Concise, quick website order. No delays or hassle trying to sell you extra stuff, warranties, etc. Ordered over weekend, received following Thursday.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good experience! Very quick...

by Focus Camera, Inc. Shopper, May 30, 2007
Very good experience! Very quick shipping and a hassle free purchase!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very good

by Focus Camera, Inc. Shopper, May 26, 2007
very good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was very satisfied with the entire...

by Focus Camera, Inc. Shopper, May 22, 2007
Was very satisfied with the entire process.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was very good, the package came much...

by Focus Camera, Inc. Shopper, May 14, 2007
It was very good, the package came much quicker than expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It would have helped to have a detailed...

by Focus Camera, Inc. Shopper, April 25, 2007
It would have helped to have a detailed description of what was included with the case. I had read you needed silicone grease for the seal. So I purchased that seperately for an additional fee when it was included with the case.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Terrific. I have bought from them in...

by Focus Camera, Inc. Shopper, April 19, 2007
Terrific. I have bought from them in the past in store and on line. I'll be back.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great. Items came quick.

by Focus Camera, Inc. Shopper, April 19, 2007
Great. Items came quick.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Merchandise received on-time and well...

by Focus Camera, Inc. Shopper, April 5, 2007
Merchandise received on-time and well packaged. I never did get tracking information.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

poor

by Focus Camera, Inc. Shopper, March 30, 2007
poor

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Quick and efficient.

by Focus Camera, Inc. Shopper, March 25, 2007
Quick and efficient.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Everything worked the way I expected....

by Focus Camera, Inc. Shopper, March 25, 2007
Everything worked the way I expected. Straight forward. Order received on time, no hassles. No follow-up phone calls or e-mails needed. I'll reorder aqain from them !!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping wonderful and good treatment...

by Focus Camera, Inc. Shopper, March 5, 2007
Shopping wonderful and good treatment with everyone

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service

by Focus Camera, Inc. Shopper, March 1, 2007
Excellent service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is my second experience with...

by Focus Camera, Inc. Shopper, February 13, 2007
This is my second experience with FocusCamera, both were outstanding. For a camera or optical purchase, this is my first stop. I may look around and do my share of price comparisons, but I always seem to come back here for the purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good website, lots of variety.

by Focus Camera, Inc. Shopper, February 5, 2007
good website, lots of variety.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Worst in my live. I will know and hear...

by Focus Camera, Inc. Shopper, January 20, 2007
Worst in my live. I will know and hear nothing for ever.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Merchandise was backordered and order...

by Focus Camera, Inc. Shopper, January 11, 2007
Merchandise was backordered and order was cancelled. I received a rather cryptic Email informing me of this and had to call the store to confirm. I do not consider this a negative experience but the Email confirmation system could be improved (i.e., a little more explanation could be provided).

  I would shop here again
Overall Rating: 4/5.0 store rating
 

When I was looking for this magazine it...

by Focus Camera, Inc. Shopper, January 9, 2007
When I was looking for this magazine it was appear in the webpage in stock, but finally you don't have it in stock and cancelled the order, why you don't update the webpage?

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Shopping here was easy and they shipped...

by Focus Camera, Inc. Shopper, January 7, 2007
Shopping here was easy and they shipped out my order fast. My product arrived in great condition and I am happy. Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They advertised that they had this...

by Focus Camera, Inc. Shopper, December 26, 2006
They advertised that they had this camera when in fact they did not. I paid for overnight delivery and was still chasing them 7 days later. There was never any progress in their processing section. Finally after a week of waiting for a Christmas order, I was told they did not have the merchandise. I asked them why they would have me add to cart and take my money if they had no intention of filling the order. I got a dumb "well we don't have it", after over 8 calls and e-mails. I will never deal with these jokers again and I spend over a hundred thousand a year on camera equipment. Who needs the hassle?

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

everything was fine and quick

by Focus Camera, Inc. Shopper, December 23, 2006
everything was fine and quick

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The first order didn't go thru but my...

by Focus Camera, Inc. Shopper, December 17, 2006
The first order didn't go thru but my credit card was processed and when they responded to my e-mail they told me to place my order again. I was little concerned because they didn't have 24 hr. support. Other than that, I am happy with the experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Exellent!!!

by Focus Camera, Inc. Shopper, December 16, 2006
Exellent!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Product was on bk order and I was...

by Focus Camera, Inc. Shopper, December 15, 2006
Product was on bk order and I was unable to purchase, b/c it would not have arrived on time. The customer service representative was very helpful.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good price! Quick shipping and...

by Focus Camera, Inc. Shopper, December 14, 2006
Good price! Quick shipping and tracking info. Great merchant!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fast, accurate service, VERY fast...

by Focus Camera, Inc. Shopper, December 4, 2006
Fast, accurate service, VERY fast turnaround = one very happy customer! Absolutely no complaints.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

frustrating!

by Focus Camera, Inc. Shopper, November 14, 2006
frustrating!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Probably the best outfit to deal with....

by Focus Camera, Inc. Shopper, November 14, 2006
Probably the best outfit to deal with. Harry is outstanding.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Two days later I was sent an e-mail...

by Focus Camera, Inc. Shopper, November 11, 2006
Two days later I was sent an e-mail telling me the order had been canceled because the product was out of stock and they did not know when to expect its delivery. "I should feel free to check back later." This is NOT WHAT I CALL CUSTOMER SERVICE. Not only are their inventory management systems inadequate their idea of customer service is in the stoneage.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

excellent

by Focus Camera, Inc. Shopper, November 8, 2006
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered it at night, and was happily...

by Focus Camera, Inc. Shopper, November 8, 2006
I ordered it at night, and was happily informed the next day that my order shipped! A lot of merchants will wait 1-2 days to ship when you select the cheapest shipping option, but Focus Camera didn't waste any time. Thank you!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience. Will shop here again.

by Focus Camera, Inc. Shopper, November 4, 2006
Great experience. Will shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Their speed is amazing, I ordered my...

by Focus Camera, Inc. Shopper, November 1, 2006
Their speed is amazing, I ordered my camera at 12:00 am the next afternoon, I got a confirmation that it is being shipped that day, the day after that I received it. I've never seen such efficiency in order processing anywhere else.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

perfect

by Focus Camera, Inc. Shopper, October 27, 2006
perfect

  I would shop here again
Overall Rating: 5/5.0 store rating

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