Famous Smoke Shop

I recently purchased several 5 packs from them. The first two that have arrived are bone dry and hard as a rock. I'm hoping the last two are in proper condition. As far as the site goes, it's very easy to navigate and the prices are awesome. I'm keeping my fingers crossed on the last two 5 packs. If they're just as bad, I will let you know!

 I would not shop here again

I place an order on the 17th of June. Famous withdrew my money from my card on the 21th and I paid for usps at a higher rate because ups was unsatisfactory when it came to delivery.I tried several times to contact cumstomer service and also e-mailed them and as of yet no reply. It's June 27 and nothing has been resolved. Because of high prices at the stores I thought this is a better way of saving a few bucks and it is until you get rip off. Famous smoke shop can't say that I didn't give them the opertunity to answer my Phone calls or write me an E.mail to settle this problem. I tried tracking my package but there's nothing to track what hasn't been ship. I have been a good customer but when you have a problem they don't want to hear it. Richard

 I would not shop here again

Famous Smoke Shop is at no fault. This was lost in shipping at UPS between FSS & Kansas City Area...




 I would shop here again

I placed an order and they could not process it for 3 days i was buying the cigars as a gift for my dad's bday. they told me they would not be able to make the delivery date so i told them to cancel the order it is not 2 days later and my cancelation order still has not gone through and i paid with Paypal so its a bit of a pain. Not thrilled with the customer service and no answers to my 6 emails i sent them.

 I would not shop here again

Just beginning to get into cigars, and famous is the only place I will continue to shop with. Retail stores while nice are overpriced, and all the other website do not nearly have the customer service, prices or quality. I recently read a review of famous smoke shop in which the owner commented " we may not always have the best prices, but we always have the best quality". This say a lot about a shop in my opinion, and the simple truth is their prices are always the best anyway!!! I get free shipping for most of my orders and most get here next day, who can beat that? They even threw in a tin of creme de Jamaica's.. I know what your thinking- Big Whoop, but not only did they do this but when I opened the box I got a free CAO CX2 that retails for around 10 dollars also for free. This place is awesome everything is fresh and of great quality. The boxes even have stickers saying when they were received. YOU HAVE TO USE THIS PLACE. 

 I would shop here again

Web-site functioned well. I encountered no problems. I'd deal with this merchant again.

 I would shop here again

Wonderful place to shop will go back quite often.

 I would shop here again

I would hesitate to sop at Famous Smoke Shop again. In fact within five hours from now (11.3.08., 4:29 AM, C.S.T.), I plan on making another purchase from them. I rate them as very professional.

 I would shop here again

Was satisfied.

 I would shop here again

Excellent selectionj of high quality merchandise

 I would shop here again

FSS is satisfactorally serving my needs.

 I would shop here again

My second purchase from this seller. Excellent service and product. I will buy from them again in the future!

 I would shop here again

This store is the place to buy cigars, period. They have an impressive inventory, from A to Z, if it isn't in stock it will be shortly, and nobody, not no how, beats their prices on cigars. If you want your cigars next week, don't shop here, if you want   Read full review...

 I would shop here again

I Initially ordered a sampler (5 cigar pack) of my favorite brand (Onyx Reserve Robusto) to see how well Famous Smoke Shop would perform. Since I wasn't in a hurry I chose the ground shipping. When my order arrived 1 day earlier then both UPS and Famous   Read full review...

 I would shop here again

Thank you for your consideration.

 I would shop here again

FABULOUS!!! I order on-line all the time & this is one of the best & easiest places.

 I would shop here again

smooth transaction

 I would shop here again

easy to follow online directions. product info was helpful. price was very good. although the cigars are just "ok" the shopping experience was easy and i would purchase online products in the future. i have also visited/purchased from the retail store several times.

 I would shop here again

i love doing business with famous smoke shop they're great to work with

 I would shop here again

well ill start by saying they have very good customer service we needed to change my billing addy and a nice young lady there took care of the prob very fast and my order was not held up , bad time of the year for fast shipping not there fault im sure   Read full review...

 I would shop here again

very fast delivery

 I would shop here again

Very good deal. Was shipped fast. Can't wait for the sale to happen again!!

 I would shop here again

excellent

 I would shop here again

Great place, I'll be back regularly

 I would shop here again

I've been using Famous for several years now and particularly enjoy the cigar auctioneer site. Their products are always delivered timely and in top notch condition. The site is very user-friendly and prices are very resonable and the product line is extensive.

 I would shop here again

Was happy with my purchases, except for one in which the cigars fell well below my expections, in both taste and freshness!

 I would shop here again

I just placed my second order with Famous Smoke Shop. Compared to the other mail-order companies, in my view, the prices are much better the order-takers know the products very well. The woman that took my order was courteous and professional. For persons that live in the Northeastern States, delivery is virtually immediate. I thought they were located in Philadelphia, but actually they are north of there. Also, make sure you give your email address to the operator correctly. I missed out on some good deals because they had my email address wrong.


 I would shop here again

Web site was easy to use and they delivered the product very quickly.

 I would shop here again

Everything was delivered on time great service.

 I would shop here again

Whenever I purchase cigars from Famous Smokeshop, it arrives promptly and some times even earlier than expected. The prices are so much cheaper than anything you can buy in a store or from some other vendors. I will continue to purchase from this place.

 I would shop here again

A friend recommended "Famous Smoke Shop" to me after I had a bad experience with Cigars International. Famous Smokes seems to have excellent prices on all the cigars I like, and the sampler selection is great, and they even have an auction site (which I haven't tried yet). The web shopping was very easy and I received my order the next day with free shipping! The box was packed well and they enclosed a catalog and a special offer. Overall I'm very happy with my first experience and will definitely shop at Famous Smoke Shop again.

 I would shop here again

excellent all around!

 I would shop here again

Ordered 10 days before Christmas, told me I would have them in time to give as a gift, ...cigars still set to arrive after Christmas! A warning on their website that you need to order 13 days before Christmas for a timely delivery after I placed my order! This seems very dishonest to put a warning up after the fact. I will not do business with them again.

 I would not shop here again