eAngler.com

eAngler.com
Average Rating: 3.31/5.0 store rating
Customer Service 2
On-Time Delivery 4
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I purchased a watch as a gift. I...

by eAngler Shopper, March 1, 2012
I purchased a watch as a gift. I ordered the wrong color. The receiver sent it back to e-an gler to be exchanged for the favored color. This order was made in July. The watch was received back by e-angler in August. They made it IMPOSSIBLE to get credit or an exchange. Not until I demanded credit, in Feb. 2012, and threatened to notify the Better Business bureau, sec. of state, and Chamber of commerce did i get action- in Feb. 2012. This started in Aug. 2011. They are the WORST!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I received my order in good...

by eAngler Shopper, November 10, 2011
I received my order in good condition,without any problems. The price was very good also. VERY SATISFIED.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Little to no idea of how to run a...

by eAngler Shopper, August 1, 2011
Little to no idea of how to run a business. A lot of R&R (Royal Run-a-Round)

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

good shopping experience

by eAngler Shopper, July 30, 2011
good shopping experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This merchant is not even worth...

by eAngler Shopper, July 5, 2011
This merchant is not even worth commenting about

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

no problems

by eAngler Shopper, June 8, 2011
no problems

  I would shop here again
Overall Rating: 4/5.0 store rating
 

This is a 100% fraud - DO NOT DEAL WITH THESE CROOKS.

by sds2, May 20, 2011
100% fraudulent outfit. Ordered and paid for 2 fishing rods that still haven't arrived in Australia 7 weeks later. I received an email confirmation of the order, with a Fedex tracking number, that turned out to be invalid. I have contacted their "Live Chat" support on 4 separate occasions, with absolutely no satisfaction - all they do is confirm the order number that I already have, and confirm the invalid Fedex tracking number. When I try the "Order Status" on the eAngler website, there is no record of my transaction.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Took over a month for them to tell me...

by eAngler Shopper, March 9, 2011
Took over a month for them to tell me they didn't have the items in stock, and were not going to get them. I called and emailed them over and over, and got hung up on repeatedly by their system and reps. It is a complete scam and a waste of my time. This is a horrible company, and I wouldn't doubt it's not even real.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Worst customer experience ever!

by retrorider1, March 4, 2011
I have been trying to cancel an order.  I was never given a confirmation number and they email me saying that that they must have my confirmation number and my email address.  Really.  They email me asking for my email address.  When I contacted their live chat, it was apparent that the person was juggling many people at once as he would ask for my name and zip code, wait five to ten minutes and ask for that information again. This is the worst customer service experience that I have ever had.  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I was charged way too much for shipping...

by eAngler Shopper, February 25, 2011
I was charged way too much for shipping and one of the items I ordered turned out to be out of stock. I forefitted the remaining balance on my giftcard because the shipping charges were rediculous compared to the price of the item being shipped. $50 dollars for a pair of pliers and 2 rubber swim baits is outgareous. Shipping in a "flat rate box" from the USPS would benefit the customer a lot better than the excessive shipping rates you currently charge.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Thanks for picking up the shipping....

by eAngler Shopper, February 17, 2011
Thanks for picking up the shipping. That was what sealed the deal.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Ordered Avet $429 Reel on 9/30/10...

by eAngler Shopper, October 27, 2010
Ordered Avet $429 Reel on 9/30/10 person taking order said it was in stock and would ship on 10/1/10 on 10/8/10 I called and person said they would send me an e-mail on the arrival/ship date --they did the same day and said the reel would arrive by 10/12/10. To date no reel has arrived or been shipped --I sent an e-mail to cancel the order if not shipped by 10/28/10 tomorrow.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
Good customer service, if you're willing to work through it. If you buy an item through this company, make sure it's what you want. Working out problems can be a bit of a problem, especially if you need to return an item.I   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

both items were shown "in stock" yet...

by eAngler Shopper, January 18, 2010
both items were shown "in stock" yet were shipped and received on different days. Ordering and checkout process was very easy and simplified. wonderful experience and will shop with this company again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

was issued a $25.00 coupon to buy some...

by eAngler Shopper, January 13, 2010
was issued a $25.00 coupon to buy some other products from the company but was never able to redeem it called about it and was told it was non existant or it was out of date. Other than that i am completely satisfied with every aspect of my experience with e angler.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by eAngler Shopper, October 22, 2009
good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

xcellent email seller

by eAngler Shopper, May 24, 2009
xcellent email seller

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I don't mind paying for a service, but...

by eAngler Shopper, April 1, 2009
I don't mind paying for a service, but if I pay for a service I very well expect to receive the service. I payed for overnight service and the item was shipped regular freight and took 5 days to deliever and was told that is the way it is live with it, I wish I was so big that I could do business that way and if this is the way they do business, No I will not buy from them again.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Good experience overall. Only problem...

by eAngler Shopper, December 27, 2007
Good experience overall. Only problem was that I asked for the merchandise to be delivered to my work address rather than my home/billing address (to be sure my husband didn't see the package). However the package was delivered to my home address anyway. Fortunately I happened to go home early one day amd found the merchandise sitting at my front door. Also, my order didn't take properly online and I had to make a phone call to complete the order. I was worried about internet fraud until my order arrived.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I did not have to follow up on my order...

by eAngler Shopper, July 3, 2007
I did not have to follow up on my order as i was informed when it was shipped and the eta. The cover arrived on schedule and is now on my paddle boat. I am very satisfied with your service and would certainly order from your company again. Thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'll never buy from them again!

by aspovar, June 26, 2007
Never buy from them, especially if you are buying something you need to try on. If you need to exchange your purchase they will charge you shipping both ways and they will tell you that it'll take 15 to 20 business days. So you end up paying three S&H charges (that is if you guess your size correctly on the second try) and waiting for more than a moth. And if you want to discuss it with somebody - there is no phone number. Their very deceiving website makes you believe you are dealing with reputable company - Boaters World. In fact they are no-name pretenders, trying to take advantage of you. Avoid at all cost!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

easy to deal with good price

by dghboy01, May 23, 2007
This is my first order with E Angler they were easy to deal with shipped very fast and the product was good buy comparing to other on line stores. I have another order for boat seats I hope to get the same excellent treatment for them also.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

As advertized

by eAngler Shopper, February 9, 2007
As advertized

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product and great service....

by eAngler Shopper, November 28, 2006
Excellent product and great service. Would recommend this place to anyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Horrible customer service with defective product

by steve_laf, July 1, 2006
Customer service stinks! Ordered a rod/reel fishing combo. Good price, quick shipping, but received product broken. Indian outsourced customer service would not replace. Only option was to send back and re-order. Problem is, since I used a $50 Amazon gift certificate they would only refund the actual amount I paid and then I'd have to re-order at 100% price or $50 more! The rod tip was broken off and I just wanted to swap out the rod. This was not possible.

I would not order anything from these folks again. Go to the local BoatersWorld store BoaterWorld.com is run a Ritz Interactive company just as e-angler. e-angler is apparently the same company as CameraWorld. They are NOT a fishing store.

Steve LaFond
Virginia Beach

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Bad, bad, very bad experience.

by stupidis, June 7, 2006
Bad experience with eAngler. One product was out of stock and the other was back ordered for five weeks or so and its a product you use in the SUMMER. eAngler did not tell us this when they advertised the products and now I have to spend time trying to get my money back.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating

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