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Frustrating: slow shipping, out of stock, inaccurate order status
by jbucar33, July 21, 2010
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At one time from about 2004 to 2008, I used Deep Discount (DVD) almost exclusively for ordering several thousand dollars of dvds. There were occasional problems, most often slow shipping, but not enough to overbalance the good prices. Then problems
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DeepDiscount's ordering system is flawed.
by cyberxion, June 21, 2010
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In April of this year, I purchased an item from them. Despite getting an e-mail that said that they had shipped my item, the status on the site read that it was unavailable. I thought it was strange, but as I had received shipping confirmation, and
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Prices are low and shipping is free.
by DeepDiscount.com Shopper, March 18, 2010
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Prices are low and shipping is free.
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What I do not care for is the...
by DeepDiscount.com Shopper, March 12, 2010
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What I do not care for is the invitation to join some sort of buying club accompanied by the lure of $10 off my next purchase. I like Deep Discount but i am suspicious of this offer and it makes me feel less secure and less trusting of this merchant.
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I have been shopping with Deepdiscount...
by DeepDiscount.com Shopper, March 7, 2010
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I have been shopping with Deepdiscount for a long time and will continue to do so. I've had a problem or two, but they were always handled immediately. The customer service reps. are great, and I just love the store!!
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i almost always buy my dvd's from...
by DeepDiscount.com Shopper, March 6, 2010
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i almost always buy my dvd's from them due to their no shipping costs.
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I love DeepDiscount! The prices are...
by DeepDiscount.com Shopper, February 23, 2010
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I love DeepDiscount! The prices are great and no taxes or shipping is awesome! I buy a lot from this company and am very happy! I've had to call in the past and was treated great! I compare prices and 9 out of 10 times, DeepDiscount is a better offer.
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My service with this company was met...
by DeepDiscount.com Shopper, February 22, 2010
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My service with this company was met every expectation I have of them. This was my second time I used them. Both times my service was good with them both times.
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Ordered books for a Christmas gift and...
by DeepDiscount.com Shopper, February 21, 2010
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Ordered books for a Christmas gift and just before Christmas I received an email saying the books had unexpectedly been backordered. After 3 weeks I had to send an email since I hadn't heard anything about my order. They said it would be another 3 weeks or so. i waited but before the 3 weeks was up I received an email saying the books were discontinued and I would not be receiving them. Communication from this merchant could have been much better and timely - especially since this was a Christmas gift.
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Very poor service, followed by constant spam afterwards. Will never buy from them again
by pukmunch, February 11, 2010
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Didn't receive item until repeated complaints. Now, I can't get off their email list, which I never signed up for in the first place. You can hit the 'unsubscribe' button till you turn blue; they never go away. Will never buy from them again.
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I notice the two DVDs arrived...
by DeepDiscount.com Shopper, February 11, 2010
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I notice the two DVDs arrived separately, one through UPS and one through the ordinary postal system only a few days apart. The UPS delivery required physical signature but those of us not at home during the day had to have some althernative means for the second attempt. Compared to the postal system where the postman leaves a card and the recepient merely has to pick up the item at the post office, the latter seems much more efficient.
Thank you
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I got that i needed, so just lacking...
by DeepDiscount.com Shopper, February 9, 2010
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I got that i needed, so just lacking system of tracking order.
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Too long for goods to arrive and cannot...
by DeepDiscount.com Shopper, February 7, 2010
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Too long for goods to arrive and cannot track on site
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slow delivery poor communication...
by DeepDiscount.com Shopper, February 6, 2010
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slow delivery
poor communication
difficult to use web site
they could, and need to, do much better
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Easy and reliable
by DeepDiscount.com Shopper, February 4, 2010
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Easy and reliable
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Good prices, but delivery was slow....
by DeepDiscount.com Shopper, February 4, 2010
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Good prices, but delivery was slow. Free shipping almost makes the delay worth while, though. I had a problem with the "bill me later" feature, so I had to place my order over the phone, which was fast, easy, and professionally handled.
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Prices were a little cheaper, free...
by DeepDiscount.com Shopper, February 4, 2010
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Prices were a little cheaper, free shipping and I didn't have to fight the Christmas crowd which made me a very happy camper.
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good service
by DeepDiscount.com Shopper, February 3, 2010
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good service
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Got the movies for a great price in a...
by DeepDiscount.com Shopper, February 3, 2010
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Got the movies for a great price in a reasonable time. I'm very happy.
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have not recieved dvd
by DeepDiscount.com Shopper, February 3, 2010
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have not recieved dvd
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We have purchased DVD's from them...
by DeepDiscount.com Shopper, February 2, 2010
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We have purchased DVD's from them before and have always been very satified with there service and quality products. We are glad they are offering other products now other than just dvd's.
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Deep Discount are a very competitive...
by DeepDiscount.com Shopper, February 2, 2010
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Deep Discount are a very competitive store price-wise. Their postage charges are second to none for value, and in many products they have the best prices in American online stores. I have shopped with them many times over the past few years and am always completely satisfied with their service.
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quality products and excellant service
by DeepDiscount.com Shopper, February 1, 2010
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quality products and excellant service
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Good pricing and availablility. Free...
by DeepDiscount.com Shopper, February 1, 2010
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Good pricing and availablility.
Free shipping via USPS is painfully slow ... ordered Januaray 7th, arrived January 29th.
Shipment arrived 2 days after estimated arrival date.
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Always come to this merchant first...
by DeepDiscount.com Shopper, February 1, 2010
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Always come to this merchant first because of "free shipping".
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I always have a good shopping exp. with...
by DeepDiscount.com Shopper, February 1, 2010
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I always have a good shopping exp. with Deep Discount. Even if I mess up my own order they will fix it without charge to me.
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I would recommend that if a item is out...
by DeepDiscount.com Shopper, February 1, 2010
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I would recommend that if a item is out of stock that the merchant reports that as you are searching for the item.
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Prices and service are great!
by DeepDiscount.com Shopper, January 31, 2010
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Prices and service are great!
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Good prices and selection.
by DeepDiscount.com Shopper, January 31, 2010
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Good prices and selection.
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DeepDiscount has the largest selection...
by DeepDiscount.com Shopper, January 31, 2010
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DeepDiscount has the largest selection of DVDs on-line at great prices. They are always quick to deliver the order and efficient if a credit or adjustment is required. I highly recommend this on-line retailer.
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Have used them repeatedly, very...
by DeepDiscount.com Shopper, January 31, 2010
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Have used them repeatedly, very satisfied. Email when there is going to be a delay and doesn't charge until the item is received.
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Fast shipping. product in great shape!...
by DeepDiscount.com Shopper, January 31, 2010
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Fast shipping. product in great shape! Thank you.
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I found that the order came right on...
by DeepDiscount.com Shopper, January 31, 2010
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I found that the order came right on time after I got the e-mail telling me it was shipped it only took three days.
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Good service
by DeepDiscount.com Shopper, January 30, 2010
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Good service
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Had a problem tacking order. Rec'd...
by DeepDiscount.com Shopper, January 30, 2010
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Had a problem tacking order. Rec'd email response and order was shipped promptly. Still have 2 orders pending.
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good
by DeepDiscount.com Shopper, January 30, 2010
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good
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I am still getting use to the new...
by DeepDiscount.com Shopper, January 30, 2010
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I am still getting use to the new on-line format, but I love doing business with Deep Discount. I purchase most of my new DVD's and books from them, and I am always 100% satisfied. Al Poole
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Good prices. Out of stock items became...
by DeepDiscount.com Shopper, January 30, 2010
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Good prices. Out of stock items became available quickly.
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Good prices combined with free shipping...
by DeepDiscount.com Shopper, January 30, 2010
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Good prices combined with free shipping and good customer service adds up to repeat business from customers like me. Received my order a couple days sooner than usual. Terrific!
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DeepDiscount is really fast with...
by DeepDiscount.com Shopper, January 30, 2010
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DeepDiscount is really fast with shipping.
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