Wayfair

Wayfair
 
Average Rating: 4.41/5.0 store rating
Customer Service 4
On-Time Delivery 5
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Very good shopping experience. Found...

by CSN Stores Shopper, February 12, 2014
Very good shopping experience. Found exactly what I was looking for and the checkout process was seamless.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Bad Company to do business with, poor customer/service

by pnwgurl, February 3, 2014
HORRIBLE...really, found the bed we wanted and placed order. The website kept refussing my password and email and order number all or in part every time I tried to track the order. Many "chat sessions" with no answers. Took 3 weeks to tell us it was shipped and no other information was available. Still not here and it has been a month with no available information on where in the world it is. Snide customer serivce that keeps pushing off the date when they will be able to tell us. Also they tell me we can not cancel the order now as it has already shipped even though it is ?? somewhere. I would warn anyone to avoid this website and to look for a better option if you need to shop online. There has been almost no part of this process that was easy or straight forward and if you never get what you ordered it is really a good deal? I will never recommend this site to anyone, ever. There are great compaines out there...this is NOT A GOOD one. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I Love Wayfair!!

by CSN Stores Shopper, August 6, 2013
I Love Wayfair!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very well packed. Short turnaround...

by CSN Stores Shopper, July 3, 2013
Very well packed. Short turnaround time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The product was even nicer than...

by CSN Stores Shopper, June 19, 2013
The product was even nicer than expected and was very easy to order.This is the second time I have ordered products from Wayfair and I am very happy with both.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My purchase went smoothly - I can...

by CSN Stores Shopper, June 18, 2013
My purchase went smoothly - I can recommend Wayfair for future shoppers.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

For the price of the magazine racks I...

by CSN Stores Shopper, June 18, 2013
For the price of the magazine racks I thought they would have been a bit more sturdy; they seem cheap, having said that, I am using them.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent

by CSN Stores Shopper, June 18, 2013
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My recent purchase was my first with...

by CSN Stores Shopper, June 17, 2013
My recent purchase was my first with Mayfair and I am very pleased. A couple of days after I purchased the lamps I saw that the price decreased. I sent an email asking what their policy was on price adjustments. My question was not answered in the reply BUT the email stated that they would credit my charge acct. for the difference. I was happy to receive a reply but I was surprised with the quick credit.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy order on line with no problem...

by CSN Stores Shopper, June 17, 2013
Easy order on line with no problem using my store credit. The box arrived and is very sturdy. We are happy!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The item showed a brighter color on...

by CSN Stores Shopper, June 17, 2013
The item showed a brighter color on line as it must have had a spot light on it to enhance the color in the picture. There are finger prints on the product which show in direct light that I am unable to remove on the surface. My husband plans to take car polishing compound to the item to work on them

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Product desired was easy to find and...

by CSN Stores Shopper, June 16, 2013
Product desired was easy to find and convenient to order. Product looks just as good as advertised

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered two picture frames and one came...

by CSN Stores Shopper, June 16, 2013
Ordered two picture frames and one came with a broken glass. I took a picture and sent to them and Wayfair quickly gave me a 50% discount (picture frames came in a pair). Great place to shop online.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service.

by CSN Stores Shopper, June 15, 2013
Excellent service.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Wayfair has great prices and good...

by CSN Stores Shopper, June 15, 2013
Wayfair has great prices and good communication with its customers. They strive for customer satisfaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The top part of the decorative box I...

by CSN Stores Shopper, June 15, 2013
The top part of the decorative box I ordered was not shipped. Only the bottom half. While the customer service was polite and offered to ship a new top to me I haven't received the top part yet and so the box is essentially useless. Not happy. Should have been done right the first time.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Wonderful merchandise ... and the...

by CSN Stores Shopper, June 14, 2013
Wonderful merchandise ... and the ordering was easy thank you Sincerely, Donna Fontaine

  I would shop here again
Overall Rating: 5/5.0 store rating
 

wayfair has almost anything your...

by CSN Stores Shopper, June 14, 2013
wayfair has almost anything your looking for and also have the best customer service you will ever deal with !

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The chair was to be delivered on June...

by CSN Stores Shopper, June 13, 2013
The chair was to be delivered on June 10, 2013 and did not come. The order tracking only showed the order being initiated on May 31, 2013. So I called FedEx, the delivery service, and they said they had no other info. Then I called Wayfair and was told it was held up in shipping to California and should be delivered in a few weeks. It would have been nice to have been notified of this delay.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent communications and very quick...

by CSN Stores Shopper, June 13, 2013
excellent communications and very quick shipping, overall pleasure to shop with.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have shopped thru Wayfair before and...

by CSN Stores Shopper, June 12, 2013
I have shopped thru Wayfair before and have never had an issue...my last purchase was a table lamp for my bedroom and sometimes internet pictures don't do a product justice..but..when I received the table lamp ....I was very much impressed!!!!! that I ordered 2 more for my living room....I have only GOOD things to say about "Wayfair" I'm avery satisfied consumer :-)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wayfair is just that, Way Fair with...

by CSN Stores Shopper, June 12, 2013
Wayfair is just that, Way Fair with their prices and selections. I got my package on time as always, thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

wonderful product, price and service

by CSN Stores Shopper, June 10, 2013
wonderful product, price and service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

There was a small dent in the top of my...

by CSN Stores Shopper, June 10, 2013
There was a small dent in the top of my screen frame upon arrival but it was going to be hidden so it wasn't a big deal. I wish it was easier to hang something that long level...like a built in level or something but overall it was easy and we love it. The screen works great and has smooth up and down movement and a great picture. We use it for the Wii and watching movies. Perfect for a great price!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very pleased with it !

by CSN Stores Shopper, June 9, 2013
very pleased with it !

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good quality items for good price.

by CSN Stores Shopper, June 7, 2013
Good quality items for good price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have had good luck with the household...

by CSN Stores Shopper, June 7, 2013
I have had good luck with the household items I have purchased there, which have had good packaging to prevent damaged items.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good service but higher priced item...

by CSN Stores Shopper, June 7, 2013
Good service but higher priced item than local BUT convenience of shopping from home.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Easy ordering, speedy delivery. I will...

by CSN Stores Shopper, June 6, 2013
Easy ordering, speedy delivery. I will continue to order from Wayfair!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wayfair is my favorite Internet...

by CSN Stores Shopper, June 6, 2013
Wayfair is my favorite Internet shopping site! Their selections are practically limitless, and their shipping is free.On top of all that, their shipping is so fast!...You order,you blink, and your merchandise arrives!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

thank you

by CSN Stores Shopper, June 6, 2013
thank you

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have ordered the above item and one...

by CSN Stores Shopper, June 5, 2013
I have ordered the above item and one other order. Both times, arrived on time, good quality merchandise, fair price. I will look at Wayfair first before I order elsewhere.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent customer service

by CSN Stores Shopper, June 5, 2013
excellent customer service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great website with quality products!

by CSN Stores Shopper, June 5, 2013
Great website with quality products!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

SENT WRONG ITEM. ITEM WAS FOR HUMAN...

by CSN Stores Shopper, June 4, 2013
SENT WRONG ITEM. ITEM WAS FOR HUMAN USE. WAS TOLD BY SOMEONE IN MANUFACTURING THAT IT WAS SAME AS DOG CREAM I WAS TAKEN ABACK , SINCE IT CLEARLY STATES FOR EXTERNAL USE ONLY . IF INGESTED SEEK PROFESSIONAL HEALTH FROM A POISON CONTROL CENTER. MAYBE SOMEONE SHOULD TELL THE EXPERT AT MANUFACTURING THAT DOGS LICK THERE PAWS AND THIS WAS WHY THE ITEM WAS PURCHASED IN THE FIRST PLACE

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Received merchandise in good condition...

by CSN Stores Shopper, June 3, 2013
Received merchandise in good condition and on time,(the day they said it would get here). Price was good. I'm going to order more from this company.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good prices good stuff = happy...

by CSN Stores Shopper, June 3, 2013
Good prices good stuff = happy customer

  I would shop here again
Overall Rating: 5/5.0 store rating
 

worked fine - no problems

by CSN Stores Shopper, June 3, 2013
worked fine - no problems

  I would shop here again
Overall Rating: 5/5.0 store rating
 

WAYFAIR IS MY NEW GO-TO ONLINE SHOPPING...

by CSN Stores Shopper, June 2, 2013
WAYFAIR IS MY NEW GO-TO ONLINE SHOPPING WEBSITE. I RECEIVED THE WRONG RUG LAST FALL AND IT WAS EASY TO MAKE SEND THE FIRST ONE BACK AND I GOT THE CORRECT ONE QUICKLY. THE BARSTOOLS CAME QUICKLY AND PACKAGED VERY WELL. I WILL CONTINUE TO SHOP AT WAYFAIR!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very rapid delivery - excellent...

by CSN Stores Shopper, June 2, 2013
Very rapid delivery - excellent service. Second time buying there, so I'll be back.

  I would shop here again
Overall Rating: 5/5.0 store rating

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