Rakuten.com Shopping

Rakuten.com Shopping
 
Average Rating: 3.78/5.0 store rating
Customer Service 3
On-Time Delivery 4
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Quick and easy. Delivered on time as a...

by Buy.com Shopper, October 30, 2013
Quick and easy. Delivered on time as a gift. Used before and will definitely use again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This was an effortless transaction,...

by Buy.com Shopper, October 28, 2013
This was an effortless transaction, merchandise was received quickly and was a great value.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I searched Rakuten.com for iPhone...

by Buy.com Shopper, October 26, 2013
I searched Rakuten.com for iPhone accessories and found an extraordinary assortment. The descriptions were excellent which really helped me make sure I got the right versions (for iPhone 5/S). In addition, the prices were better than any other brand name retailer on the web. Sure the packaging was plain and simple, but who needs pretty packaging showing up on their doorstep? As long as the products were kept safe, and they were, I'm happy. Before you buy, check Rakuten, you'll probably (almost definitely) save money, find plenty of choices, and get on-time delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by Buy.com Shopper, October 19, 2013
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience.

by Buy.com Shopper, October 10, 2013
Great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

We are still awaiting shipping tracking...

by Buy.com Shopper, October 1, 2013
We are still awaiting shipping tracking info as their site would not let us track it. The customer service rep said to wait 24 hours before she would contact me with who the carrier is. We are a well known company across the world and I took a chance ordering with this company verses another well known company. I am not sure this is something I would do again.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I have not received all the products I...

by Buy.com Shopper, September 27, 2013
I have not received all the products I ordered. I received the charger in record time and the hdmi cord in good time. As of 9-27-13, I am still waiting for the kindle covers. All in all, I was pleased with my shopping.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Quality product with fast shipping

by Buy.com Shopper, September 26, 2013
Quality product with fast shipping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good!

by Buy.com Shopper, September 20, 2013
good!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy, Good Deals

by Buy.com Shopper, September 16, 2013
Easy, Good Deals

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Product received very quickly - happy...

by Buy.com Shopper, September 16, 2013
Product received very quickly - happy with the entire order process and will definitely order from here again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I got what I ordered, and it was as...

by Buy.com Shopper, September 15, 2013
I got what I ordered, and it was as expected. I thought delivery was slow, but it was well within the stated time frame.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have had this happen before. I...

by Buy.com Shopper, September 13, 2013
I have had this happen before. I realized that I hadn't received the product yet. I checked online and saw that my order was cancelled. I am not sure why. I don't live where my credit card bill goes to and I probably put the wrong billin zip code. The point is I received no phone call or email alerting me to the issue. I don't know if this is a Buy.com policy or a lazy person. I assume it is probably the personal touch of automated service.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I have never used Rakuten. They were...

by Buy.com Shopper, September 11, 2013
I have never used Rakuten. They were very easy to use. I received everything on time and in perfect condition. I will shop them again when I need merchandise that they carry.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

overall satisfying experience

by Buy.com Shopper, September 10, 2013
overall satisfying experience

  I would shop here again
Overall Rating: 4/5.0 store rating
 

quick and easy to find what I was...

by Buy.com Shopper, September 10, 2013
quick and easy to find what I was looking for. Good selection and fast shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The experience was easy enough....

by Buy.com Shopper, September 8, 2013
The experience was easy enough. Delivery was prompt.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good and quick service.

by Buy.com Shopper, September 4, 2013
Good and quick service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Price was excellent. Easy to shop for...

by Buy.com Shopper, September 3, 2013
Price was excellent. Easy to shop for and order and product arrived very quickly. Will order again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The product was available at a most...

by Buy.com Shopper, August 31, 2013
The product was available at a most fair price. The checkout process was quick and accurate and the product delivered quickly and in excellent condition. I would recommend Rakuten when shopping on line.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered two items, one came right...

by Buy.com Shopper, August 30, 2013
I ordered two items, one came right away and the other hadn't arrived in a week's time, I checked the site and it said it was cancelled. In good faith I waited for my item, I should have been notified without having go looking for inofrmation.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Great experience at a great price!

by Buy.com Shopper, August 26, 2013
Great experience at a great price!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I mistakenly purchased the wrong item....

by Buy.com Shopper, August 24, 2013
I mistakenly purchased the wrong item. My order was cancelled in a timely manner and my money fully refunded.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Purchase was very easy to make -- all...

by Buy.com Shopper, August 24, 2013
Purchase was very easy to make -- all my pertinent data came up for verification and the sale was complete!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very satisfied

by Buy.com Shopper, August 23, 2013
Very satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I got a refund instead of my order....

by Buy.com Shopper, August 22, 2013
I got a refund instead of my order. When I ordered the same camera from Amazon, I got it in 2 days!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

great updates on order status and...

by Buy.com Shopper, August 20, 2013
great updates on order status and shipping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Helpful service

by Buy.com Shopper, August 14, 2013
Helpful service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very satisfied with eveerything

by Buy.com Shopper, August 11, 2013
very satisfied with eveerything

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The item arrived on time and as...

by Buy.com Shopper, August 5, 2013
The item arrived on time and as expected in good condition and packaging was also good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I would not expect to receive all the...

by Buy.com Shopper, August 5, 2013
I would not expect to receive all the product at one time. I could not find the tracking number for the frame, only the hammock. I gave it a week and it came in or I would have called. If I purchase from you again I will make sure I have ALL the tracking numbers.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Fairly straight forward. Some vendors...

by Buy.com Shopper, July 25, 2013
Fairly straight forward. Some vendors restrict items from their websites from being available on Rakuten -- which can be irritating. But this is not Rakuten's fault.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It is a good website to find deals on...

by Buy.com Shopper, July 22, 2013
It is a good website to find deals on quality merchandise. I only had problems with their points system as I lost points (ie money) when they remove the application of the points from an order. I lose $3.33. I talked to customer suppertime but I never got that money back.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

yes

by Buy.com Shopper, July 21, 2013
yes

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Originally, the site looked confusing,...

by Buy.com Shopper, July 14, 2013
Originally, the site looked confusing, but it was very easy to navigate. I like to read the terms and conditions before I use a website - also the Q&A. I couldn't find an answer to the main question I had: Is a minimum order required? I only needed one small thing that I couldn't find anywhere else, so I decided to go ahead and try it. I'm very happy to say that my order was accepted, and payment was very easy.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Have always had good results with them...

by Buy.com Shopper, July 11, 2013
Have always had good results with them and I especially like the new protection.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Re: Tablet PC. Two had to be returned...

by Buy.com Shopper, June 30, 2013
Re: Tablet PC. Two had to be returned because the description on their website was inaccurate and the tablets didn't have what I needed. I am hoping the 3rd one will be the charm. I am quite disappointed with Rakuten. They did give me a $5 courtesy gift certificate for each one I had to return, but I would have much rather had what I expected! I'll shop again but when specifications are important I'll verify them and not trust their description in the website. This will make shopping from them more difficult due to a lack of trust!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great job; liked the website.

by Buy.com Shopper, June 30, 2013
great job; liked the website.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Had a small problem concerning the...

by Buy.com Shopper, June 27, 2013
Had a small problem concerning the rebate but it was taken care of.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good Seller, will buy from them again

by Buy.com Shopper, June 26, 2013
Good Seller, will buy from them again

  I would shop here again
Overall Rating: 5/5.0 store rating

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