Bradford Exchange Online

Ordered a pair of earrings for my wife, as a Christmas present. Placed the order on 12/2/2010. Finally recieved an email on 12/8 that the order has shipped. Here is is, 12/21, and I still have not received the order. Called Customer (dis)Service, I was pretty much told what I already knew, that it shipped on 12/8, and would take "7 to 10 business days". They were absolutely no help beyond that. Why is it taking so long for this package to arrive from IL to NH? What kind of shipping are they using? I really hope this order shows up before Saturday...

Update: I finally did receive the earrings on Thursday 12/23. I gave them to my wife for Christmas, she immediately put them on. Within 2 hours, they started to TURN GREEN and her ears were stinging. Fortunately Bradford makes it easy to return something, there was a postage-paid label in the box for free return shipping. There were in the mail on Monday 12/27, I hope to get a refund eventually. Pure junk.

Won't make this mistake again. There are too many other reputable vendors out there to put up with this.

 I would not shop here again

I wanted to order some NY Mets Christmas village pieces for my aunt and uncle as a Christmas gift.  I looked online and found a beautiful collection at the Bradford Exchange.  I knew my aunt and uncle would love it.  However, the   Read full review...

 I would not shop here again

I never received the product. According to customer service it was apparently lost in the mail. Initially I was told the product could be resent with two day delivery and I wouldn't have to pay the extra charge. Then the representative said it would take several weeks to receive it and it would be faster to cancel the order and reorder. After what I was told initially this was unacceptable and I cancelled the order entirely. I also feel they need to provide a tracking number once the item is shipped to track the shipment's progress.

 I would shop here again

everthing went fine.

 I would shop here again

I bought a Disney Tote and the picture was very, very cute. The item is tan and brown with Disney all over it. No where in the discription or picture did you see that the back of the tote is all black. It looks like two different totes. Very cute on one side and very ugly on the other. No return label was in the box so I had to call to get one sent. This was not good shopping for me.

 I would shop here again

Ring was incorrect size - CS is going to send out a sizer so I can reorder. There was no way to track the order. I paid extra for faster delivery and it still took 5 days to receive order.

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Very satisfied

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Nice website and good service. Have shopped here before and will again.

 I would shop here again

The Doll was Received quickly and in excellent cndition, very pleased, will be purchasing more from this company.

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Did not honor their GUARANTEE talked to 4 people and they LIED to me. telling me that 2/12 it would be shipped asap as they missed the deadline, LIED, 2/16 it was engraved will arrive in 10 to 15 days, I'm in Arkansas they in Niles, ILL I can walk   Read full review...

 I would not shop here again

I ordered a Chinese dragon statue for my daughter from Collectibles Today, gave my card information, received a order confirmation number and was told my card would be charged when shipped.  The item was suppose to ship in 4-6 weeks.    Read full review...

 I would not shop here again

The following is not only a play by play of my personal experience, but a copy of the review that will be printed in   Northern Collectibles Chatter as well as the Consumer section of the Telegram Sunday paper.Collectibles &   Read full review...

 I would not shop here again

HAVE SHOPPED HERE BEFORE&ALL EXPERIENCES HAVE BEEN ETXCELLENT THISPACKAGE ARRIVED BEFORE THRIR ESTIMATED TIME.

 I would shop here again

My shopping experience was excellent with Collectibles Today and I have been a loyal costumer. Thanks.

 I would shop here again

was not happy with the information i received on line

 I would not shop here again

good

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This was the only thing my 6 year old grandson asked for from Santa for Christmas and it was beautiful and he loved it. Unfortunately on Christmas day he accidentally dropped it on a ceramic floor and it burst into a million pieces. He was heartbroken. I have today ordered another one to replace it. Santa and his elves would surely replace it for him since it was totally an accident.

 I would shop here again

After receiving my purchase I was disappointed in the music of the box. It is suppose to be You are so beautiful to me but I can't hear that song at all. But the box is beautifully done and will be a keepsake for my granddaughter at her baptism.

 I would shop here again

Ordering was easy. Delivery was quick. However, I had selected the order to be sent to a different name than mine so the person the gift was for would be surprised. But the order came in my name, was opened and the receiver of the gift found out about it. So that was disappointing.

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EXCELANT

 I would not shop here again

good

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Very happy with Collectibles Today. Have ordered from them in the past.

 I would shop here again

I was quite impressed in their ability to package and express ship the bracelet in time for Christmas. However, after receiving the bracelet and seeing it for real, I am somewhat disappointed, in that it is actually kind of cheap and gaudy looking, and I wonder if I got my money's worth. I was not impressed wiht how it fit and looked on her wrist.

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Shopping at Collectibles Today is always easy and the products are always great.

 I would shop here again

Good

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When I ordered the jewelry part of my order, it stated if I ordered before dec. 17th, I would receive my order by xmas....I ordered the doll and jewelry on Dec. 13th. I have sent repeated emails about the jewelry but have not heard back from anyone regarding this. I know it needed to be engraved but it was stated when i purchased the necklace, that it would be received by xmas....I love the doll though, it came yesterday, 12/22/09 and it's beautiful...but I really needed the jewelry to come by xmas as well. I am extremely disappointed and I have ordered from you before and was happy. Heather Petrollese

 I would shop here again

delivery asn service was great

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was good

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Merchandise received, excellent in quality.

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good service

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It was short sweet and simple package actually arrived 3 days early...It was great.

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I live in a remote location so I always expect things to arrive a week after a compnay says the item will arrive. I was shocked that the item arrived exactly 4 days after I placed my order! I will be shopping here again!

 I would shop here again

I have no complaints with this company. They got my item out quickly and on time. I probably would use them again if they had what I was looking for.

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Excellent.

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I Love Collectibles

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I have shopped at Collectibles.com for many years and have always found it to be a pleasant experience.

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I ordored the Praying Hand to be given for Xmas gifts. They are wonderful.

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I purchased the first of the Christmas Nativity set, will I be receiving the rest automatically or do I have to order them. Thank you, Carol Seddon

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I would like to see more merchandise in which to choose. Also, I was not particularly happy that I purchased $30.00 worth of shipping and handling for my item to be delivered Sept. 18th. My granddaughter did not receive the her gift until the 22nd.

 I would shop here again

i did my shopping on line and yes i would do it again if i see something i like

 I would shop here again