Amazon Marketplace

Amazon Marketplace
 
Average Rating: 2.75/5.0 store rating
Customer Service 3
On-Time Delivery 4
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If you are anything like me, you hate going to the store to do shopping. I discovered in 2001, the joys of shopping online with Amazon, but it was not until 2004 that I made my first purchase through the Amazon Marketplace. For   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Amazon warranty is a LIE and service stinks.

by seaknight60, August 19, 2013
Amazon customer service is Non-existent.  I bought a cell phone which arrived late. It would not charge and the "Amazon A to Z" warranty is BOGUS..!  The phone was defective and Amazon has chosen to do nothing.  After a long run around, the customer service department finally drug it out beyond their 14 day warranty period and blew me off with a "so sorry.!" I believe that they are selling Samsung rejects or seconds and branding them as "New".  ALSO, the programming on the phone was 2 revisions old and most downloaded applacations would not work or even download.   I'LL NEVER go shopping at AMAZON again. DON'T TRUST AMAZON do not buy from them without expecting to be 'TAKEN"..!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Very, Very Pathetically poor, disgusting attitude of Amazon

by gorddorset, July 14, 2013
Amazon don't care about consumers only profit.
If you buy from Amazon Market Place and have faulty items Amazon tell you its not their problem.  They protect the identity of ripp off sellers so you can't take any action.  Don't bother writing to Jeff Bezos CEO, he won't see it because he doesn't care.  He just wants your money.
If you want cheap items buy from Ebay with Paypal any you will be protected. Never thought Amazon could fall so low.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
Hidden Streaming Charge For Prime Members On Apparently Free VideosFirst I'll say I've loved Amazon before today. It's really convenient and they really haven't corrected a wrong for me as yet. But recently I ordered the Prime memebership with a   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Amazon makes marketplace sellers look like crooks

by striate, August 20, 2012
I have been on both sides of very simlarly bad transactions on Amazon Marketplace: I bought a product and then asked if I could exchange it for another more expensive version: the vendor said sure, if I was willing to pay the price difference. I said sure, and asked how to exchange and pay the difference. No reply for weeks despite many requests for updates. Then they said to simply return the product for a refund. Man I was annoyed.

Then I started selling stuff I had on Marketplace and put a nice camera there. A customer ordered it right away but then asked if he could pay extra to have the shipment expediated overnight as it was a birthday present for his dad. He asked if he could pay the difference and I said 'sure'.

Amazon suspended my account for 'dealing on the side' and won't allow me to ship it to him any other way than snail-mail. The guy had to cancel and his dad got no birthday gift. Great job Amazon Marketplace   

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Horrible service and harassing emails

by kdrakefghj, August 18, 2012
We used to buy everything from Amazon, however, it has become too much brain damage. They ship late, track incorrectly so you expect things to arrive and then provide  $6 rebates on $220 orders that they screw up! Hold tight. It gets even worse. Afterwards they put "dumb and dumber" on the-keyboard to blast out ambiguous emails that make you believe your order may not arrive at all because they, think, canceling what your pulling your hair out to arrive, is some sort of solution?

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Dont trust Amazon !

by georgegainey01, June 5, 2012
I will never use the Amazon Marketplace again after being tricked by there customer failsave statement. I place my order on the 10th May 2012 and after no delivery on 28th May asked Amazon to intervern. I got fed up with Amazon customer services after the fifth time without any or no responce. Amazon say that I will have to wait a whole 51 days from purchase date for any action to be taken against a marketplace seller as per the small print agreement. Well I am so sorry amazon but thats not good enough. I have now cancelled all my ties with amazon for not supporting there buyers in anyway shape or form. PLEASE DO NOT USE THE AMAZON MARKETPLACE AS THERE IS NO FAILSAFE WHAT SO EVER AND IF THE SELLOR WANTS TO TAKE YOUR MONIES WITHOUT DESPATCHING YOUR GOODS THEY CAN. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

excellent shopping experience would use again

by dmlyndon, June 4, 2012
I have not bought any item before from Amazon Market place .I was pleasantly surprised at the service I received from" hjcmje"
The product that I ordered was a Kipling Escaler bag.I was very pleased with this bag and have found it really useful.
The delivery of this bag was very quick and arrived within 3 days,I was expecting it to take up to 10 days and I would certainly order from this seller again.
I have read other peoples reviews on this bag and found a lot of people saying the bag is too small to use for taking on holiday.I would completely disagree with this as I not only put our air tickets in the bag but also 2 passports and added a small purse as well+other small items

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great Experince!

by jewbacabra, April 27, 2012
I love amazon, got the product I bought right away and it was as described!  I will def buy from Amazon again, love the prices too!

Thank you amazon!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

BEST ONLINE SHOPPING EXPERIENCE

by debbie562, February 29, 2012
Amazon is one of the best online shopping experiences I have encountered. Customer Service is A+.
CONVENIENT: Website is easy to navigate and completely user friendly. Customers are always given at least 24 hours to cancel their orders - unlike many other retailers.
SAVE $ on literally millions of items - new, used, and hard to find / discontinued merchandise.
NO SALES TAX. EVER.
EMAIL AND TEXT MESSAGE NOTIFICATIONS:
Amazon emails all your order details and tracking information. This service includes texts to alert customers of delivery status.
FAST FREE SHIPPING: When selecting "Free Super Saver" shipping which is offered with many items, delivery is also quite prompt. I usually receive purchases within 2 business days of ordering. Average savings for shipping (compared to the retail websites) is $10.00 per order!
EASY RETURNS:
Pre-paid return shipping forms are accessible on your account page should you wish to make a return. Just print, sign and drop off. Refunds are issued automatically.
While I am just reviewing the basics, there are many other great features exclusively offered to Amazon customers. Love shopping at Amazon.com, and you will too!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Amazon is the best!

by inklayer, January 6, 2012
I can only rate Amazon as a buyer - not a seller.I am a comparison shopper and have made many purchases through Amazon and will definitely continue to do so. What you will find here are not always the absolute best prices but they often are. In   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Amazon Marketplace is really a great place to shop it's a very common site today and carries a wide variety of items you name it and i bet they have it do you think that sounds good already well let me tell you it gets better the pricing is cheaper than   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Potential unlimited exposure to your Amazon credit or debit card is what they recomended. This allows them to take any amounts over the gift card amount, and charge it to your credit card.Amazon has a nasty little secret about how   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Some Amazon merchants DO NOT fulfill orders and have terrible business practices; I placed an Amazon order on 12/5 that was with the merchant "STACKS AND STACKS"; the product was listed as IN STOCK and shipping 12/19-12/24; then, on 12/20 I got an email   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

TV repair took so long, the return window expired. LOST $2000!

by ihateamazon, December 7, 2011
We bought a Mitsubishi WD-73838 DLP HDTV.  The TV arrived broken from extremely abusive handling by "Homedirect USA" "Direct Express for HDUSA" phone (317) 838-5066 and "Fidelitone" phone (425) 207-0369. The damage was hidden from me and I was pressured into a quick signature so they could get away. The TV has a high pitch squeel, the HDTV tuner doesn't always work, there is a slight crease in the screen. "Walt's TV" (480) 968-4999 didn't care, he told me to call Mitsubishi.  It took a month to get the part to repair the squeel only.  The repair didn't work, now the 30 day return window is closed.  Mitsubishi refused to replace the TV.  We're losing 3 months without a television and $1,900+.  We're stuck with a useless television and a couple thousand dollars in credit card debt.  We will NEVER buy electronics on Amazon or by Mitsubishi again.  Go to Costco and buy  a Samsung! (honest reviews are censored by amazon and rejected)

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Disappointing.....quality not what was expected

by maggieclinic21, December 5, 2011
Recently made large order with Amazon, many of which were through the marketplace sellers.  Never again, Amazon itself are very good but the 3rd party marketplace sellers are not of the same quality. 
I am returning a red microwave oven that had a completely scratched glass oven door......and it's not that easy to get to the return collection firm(supposedly you can click on returns label)?????....not in  my case.

A radiator airer has one rubber 'foot' missing.  A red coffee cannister has a lid that will not come off. The red utensil pot had a label placed cleverly over the damaged area and the word UTENSIL isn't even straight. 


I would not buy a valuable item again and recommend that buying from a shop you can easily return to, is the safest option.   Packing up and returning goods is too much hassle, although the oven is being collected tomorrow as the condition was totally unacceptable.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
BEWARE purchasing from third party sellers. Amazon.com allows their third party sellers to participate in unethical business practices. My order was placed through Amazon on a saturday evening to an item a third party seller had listed. The price had   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

INCREDIBLE!

by flashback257, November 28, 2011
Amazon.com is nothing short of phenomenal. They deliver orders extremely quickly. Whenever I order something from Amazon w/ standard shipping it usually arrives within 3 to 4 days, which is unheard of. Also, you can't get any cheaper than Amazon! Their   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Without a doubt, Amazon is my favorite online retailer.   I am a loyal member of their Prime program, so not only do I enjoy the low prices, but I also receive 2 day shipping for “free”.  Of course, the Prime membership is not   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Super reliable in shipping and deal prices

by cspencer21, November 14, 2011
I live in Oregon and I bike morning, day, and night  and i really needed a active jacket. This jacket met all of my needs.  It was comfortable, flattering, and extremely convenient with its small pocket areas.  I also found it to be a cheaper in price than ones i have found at sports stores around town.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

I trust Amazon!

by ceridwen999, November 10, 2011
I like shopping from Amazon.  I've always gotten my products and items quickly and without issue.  There's a sense of professionalism with Amazon that you don't get on eBay.  Being a very frugal shopper I always check multiple sources for buying an item and I compare price to include shipping costs, etc..  I have been finding more and more that I can get the items I want at the lowest price by shopping Amazon.  I also like their one-click shopping.  It's nice to just click and be done as opposed to having to log into another account such as Paypal to complete a payment.  I have directed many friends and family members to Amazon to shop and I've never heard a bad experience, nor have I ever had one myself.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The McDonalds of online shopping.

by jchez, November 2, 2011
Like eating at McDonalds.  not perfect but you know what you are getting.  I have never had a bad experience there but also never a great one.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
I use Amazon.com at least 50 times a year.  I purchase everything from food to tools and am happy to be able to find most things at one website.  I won't suggest that I've never had a "less than perfect" experience, but when I have, they   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It was very awesome. :D

by watashinoiken, September 29, 2011
They shippped at an excellent speed. The last product I have bought from Amazon come in way before planned, which I am not comlpaining. I gladly watched Hetalia season 2 (I think it was season 2...or part 2...or something like that). The product was in mint condition and was exactly what I asked and expected it to be. I felt excited and I've been ordering my anime and manga from here since. :)

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
This is a review of Amazon marketplace from a seller's perspective. This will help anyone planning to sell on Amazon. I will leave the commission issue aside (they gauge you on commissions, but assuming you are ok with that). I will share my   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

It is mostly positive experience.

by afeldman, September 14, 2011
Amazon is a place where you can find good deals on various porducts. Sometimes these deals are better then ebay deals. Return policy as well as shipping options are a big plus. I use Amazon a lot.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I trust the vendors at the Hialeah (Miami) Flea Market more than Amazon vendors

by watzupdoc, August 29, 2011
I purchased a battery charger for the HTC Thunderbolt phone battery from ACCESSORY ONE, an AMAZON vendor. The phone was purchased at a Verizon Store personally. The battery from the phone as well as 2 new OEM batteries will not fit in the charger. The representative of Accessory One 'just happened' to have a Thunderbolt battery and the same charger in her hand and told me they were compatable. She said I probably had aftermarket batteries. They are not. I understood Amazon's  policy was to pay for return shipping. Accessory One refused. The Amazon representative said they don't control policies of 2nd party vendor's. Since most of the products on Amazon are not directly sold by Amazon I have no more confidence in THE AMAZON name. You are basically 'on your own' so you may as well forget calling Amazon for support.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

increasing significant delay on Free shipping

by rons-fl, August 11, 2011
Found Amazon to be a very reputable online store.  I have purchased many items from them  and have found buying from them Quite satisfactory and their return policy is great.

However, their free super saving shipping is getting to be horrible if the item is being shipped from Amazon itself. if the item is shipped from one of their marketplace sellers, the item sends out with minimal delay, but from Amazon there has been an increasing significant delay before it is shipped. I recently ordered different items from Amazon & Newegg with the free shipping (same day, same time). the order from Newegg arrived before Amazon even shipped.

Unless there is a significant price difference, I am now buying elsewhere because of the slow shipping.

I am also finding the same item at multiple prices on the Amazon site, usually because it is supplied by different vendors. the initial search may not always bring up the best price.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Best online store ever!

by msalley, August 5, 2011
I love amazon -- I shop there for just about anything! I recently subscribed for Amazon Prime (~80/year) which makes it even easier with free 2-day shipping. I would recommend it to anybody.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I always make Amazon my first choice for online shopping. The site is very user friendly and makes it very easy to find exactly what your looking for. Not only is the site divided by departments but your given the option to sort the products by   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Outstanding!

by juliesoffice, June 2, 2011
I have used Amazon for everything from phones to tools over the last 9 years. They are the best. I have never received a defective item, ever.

The trick to being happy with Amazon is
(1)to only buy items from an Amazon Store as opposed to other stores that sell on Amazon and
(2)to find their phone number and call them directly when you have any issues. Their customer service is all that and more as long as you bought items from Amazon itself.

The headache is being able to find their phone number on their site. Anytime I've needed it it takes me an hour to find it.

I should note that I have gotten some nice stuff from their other venders but somesimes not so nice, so I just stick with Amazon now.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Amazon Marketplace Sellers Suck

by smalekman, May 9, 2011
I just had the worst on-line purchasing experience ever and it was an Amazon Marketplace seller - Ocean Beauty.  They were very slow in shipping so I eMailed - had to eMail more than once because they did not respond.  A week later I eMail again about my order - they told me that it would be going out in a couple of days.  Ten days later Amazon eMails to let me know that my order was cancelled because this slime-ball of a seller claims to be out-of-stock.  The real reason they don't want to honor my order is that the pricing was too good for the multiple number of items I ordered.  I have tried to contact Amazon to complain but can't find any link to do this. 
Anyway - no more Amazon Marketplace sellers for me.

x I would not shop here again
Overall Rating: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I love using amazon marketplace. I first starting buying from amazon marketplace because I had gotten quite a few gift cards. I first purchase a book. That book cost me seven dollars less than I would have gotten it at Barnes and Nobles. After that, I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

overall its a worthfull place of shopping

by shiarokach, April 7, 2011
 wouldn't have been able to find a certain book if it weren't for Amazon. They have a great selection of everything, and I'd rather buy from them than any Wal-Mart, Target, or other nasty  place

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
I love the amazon marketplace online store. I have had my issues with amazon, however every time i do I make sure to call them and let them know of my problem and 95% of the time the issue gets fixed and they might even throw in some amazon money to make   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
My experience with the Amazon Marketplace has been mixed. I have bought dozens of items from the Amazon Market place, books, software, music, pet products, computer hardware and electronics. Most of the time I have simply got a product cheaper or a   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Horrible seller. Ignores phone calls and sent the wrong item.

by dannygan, March 4, 2011
This seller send the WRONG product and does not pick it ups phone calls. Call them and see for yourself. At least send the right item.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

The best online shopping website!

by hirmeout, February 24, 2011
The best online shopping website!!! Almost everything is here. Shoes, books, textbooks, clothes, movies (free for prime members by the way), musics, electronics, groceries (I hope they add more, subscribe and save is awesome), and cute items (please add more japanese toys or asian cutesy stuff) and much much more. They have lightning deals as well. No tax and free 2 day shipping for prime members. Dude! I've been doing a lot of online shopping and no website is like amazon. Seriously!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

poor practice

by etips, February 2, 2011
From what I read, most of the complaints from the reviewers about amazon are from buyers.
I would rate amazon the lowest from a marketplace seller's point of view among all the leading marketplaces.
I wrote them about what is accepted as proof of delivery for items sold and shipped, they wrote back saying a tracking number/ delivery confirmation number are acceptable. While, Amazon is not accepting it when there is a dispute.
One of my buyer complained about the condition of a used book baught from me and Amazon did not even encourage the buyer to return it before refunding the buyer. Because Aamzon is refunding it from my account. Although the buyer were notified by me to return the book for a full refund plus any return postage might incur. The buyer just wanted to complain to get money back without returning the product and Amazon just simply went along with it and let me sitting on the loss which is unjustified. 
In general I have much better experience as a seller on the other marketplaces as eBay, buy.com etc.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
I had the worst experace with amazon.com I orderd text book on jan.18 after paying for them i got a screen that told me that i wouldnt recive my books till the 25th og jan. - feb 9, thats a whole mouth away so i called amazon.com and asked if it would   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating

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