The Land of Nod

The Land of Nod
Average Rating: 1.63/5.0 store rating
Customer Service 2
On-Time Delivery 2
See all The Land of Nod listings

Read 8 reviews

Showing 1 - 8 of 8

Sort by:
Items per page
 

Beware

by unhappyatnod, March 29, 2011
I bought the pink (or so they call it that, it’s really a pink-lavender color) polka-dot sheet set, Floral duvet covers, and Zinnia quilt and sham for my daughters bunk-beds. First of all, the quilt definitely does not compliment the sheet set or the duvet, it’s a bubble gum pink color and the quality is very cheap feeling. I feel that LON photo shopped their photos online to make them match. The duvet cover is simply two cheap sheets sewn together. The sheets quality was fine, but their color seems off. Lastly, the most frustrating portion of the whole experience is that they expect their customers to pay for shipping for their returns. So $65 later I have nothing to show for my experience other than frustration. I specifically went with this company because I have heard of their “high quality”. I was very disappointed and would not recommend ordering anything from them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
For a store affiliated with Crate and Barrel I expected better quality furniture!!  I did a lot of research on bedroom furniture and everything I read about their furniture was awesome.  Little did I know they DO NOT PRINT ANY REVIEWS THAT   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I actually decided to write a review on Land of Nod because I was shocked at the negative reviews.  Perhaps I've encountered a different experience since I live in a city where the store in located so I've also been in and call locally to ask   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The worst customer service I have ever received.

by ncm11653, March 30, 2009
I wish I had read these reviews before I ordered a custom rocker/glider and ottoman.  I placed the order on December 1 in anticipation of the birth of my first grandson. The projected 12 week delivery date (March 1)has come and gone and we still have no idea when the chair will arrive.  Three phone calls from me and 2 phone calls and an email from my daughter-in-law have gotten us a lot of excuses but not one answer.  No one at the Land of Nod seems to know what is going on.  This was supposed to be a special spot for nursing and cuddling the new baby.  He is now 3 months old and I'm afraid he'll be able to rock himself by the time the chair arrives - if it ever does.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
Not the quality of Crate and Barrel--don't be fooled! We ordered a glider and waited 14 weeks for it to arrive. The gliding mechanism squeaked so loud you could hear it in the whole house--not ideal for putting a newborn to sleep or nursing. After 7   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
I ordered a desk chair from the Land of Nod and was pleased that it indicated that it came fully assembled. It took 2 weeks to come and I was unable to check the order status on the company's website as it was not functioning. Finally, the chair   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
i placed the order on 08/14/07, finally these items were delivered on 09/15/07. the crib and dresser look cute on the web site, however, once we open the package, we could not believe our eyes! one leg of the scallop dresser was shorter than the rests,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Item purchased: Scallop Collection: Bed, Nightstand and Dresser Comment: The quality of the product is not at all what you would expect for the prices you pay. When we first ordered the items and they were delivered to us, the headboard had a hairline   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating

Copyright © 2000-2014 eBay Inc. All Rights Reserved

http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe.apimig.eek-23342
http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe.apimig.eek-23342