Suitcase.com

Fast and easy. Shipping took longer than expected, but I received my package in plenty of time. My worry was for naught.

 I would shop here again

Received a few Samsonite bags, all of which are great bags and in excellent condition. However, the customer servicer here is extremely poor and horrible. I ordered a few bags and didn't catch that I missed ordering one additional bag to complete the   Read full review...

 I would not shop here again

It took a few days to ship (two days plus a postal holiday), and the tracking email was not sent immediately.  However, communication by phone was good and the suitcase arrived in good condition and in good time (less than a week with free   Read full review...

 I would shop here again

Would defiantly order from suitcase.com again

 I would shop here again

good shop to buy bags and suit casees. on time derilvery and reasonable shipping rate.

 I would shop here again

I hadn't recieved an update that my order had shipped yet, so I emailed the vendor. They were great! They answered my email very quickly and provided me excellent inforamtion and my order came the next day.

 I would shop here again

Everything went well except I don't understand why it takes them 3 days to ship. If I bought from Amazon.com it would ship within 1 day. Also the shippng box was all beat up upon delivery although it doesn't look like the suitcase was damaged.

 I would shop here again

I was worried that the suitcase I ordered will not reach the destination in time, however, when I emailed suitcase.com, the friendly staff provided a good estimate of the delivery date based on the Zip code I provided them. With this assurance, I went ahead and order the item. And the item arrived on time! I really thank the helpful staff who corresponded with me with patience and provided great advice. He / she even followed up with me when the order was received at the warehouse! Great and helpful customer support! Thank you very much for the wonderful shopping experience!

 I would shop here again

Very happy with the service and price!

 I would shop here again

Saw this wallet elseware for a higher price. This is my first purchase with this company. Fast, quick and I would recommend.

 I would shop here again

Merchant indicated on website they had my item in stock. After I placed the order, they then came back to say particular color was no longer available and if I wanted an undesirable color.

 I would not shop here again

Good experience and I would buy from them again.

 I would shop here again

Excellent! Product was exactly what I wanted and priced lower than any other vendor that I searched. It was in stock and was delivered in a very timely manner in excellent condition. I would not hesitate to shop here again. Thank you for making this such a positive shopping experience.

 I would shop here again

site is easy to navigate, prices are more than fair and delivery was very quick. I have no problems to report with this site and have recommended it to friends

 I would shop here again

did not get a confimation email of the order

 I would shop here again

Great Experience!  Ordered 3 suitcases on Cyber Monday, had product on that Friday.  And shipping was free.  Also had lowest price on samsonite.  No damage or irregularities with any of the 3 pieces.  Was worried after reading some reviews. But totally happy.

 I would shop here again

There are many other online merchants with comparable selection and prices, and MUCH faster shipping. Look elsewhere.

 I would shop here again

I'm a DoD contractor currently working in Afghanistan. T think the shipping cost to an APO address is very expensive. I paid over $70 just for shipping. Over half the cost of the suitcase itself. I think you would get more orders from the military and military contractors if the shipping cost was not so expensive for APO addresses. Thank you

 I would shop here again

I first received tracking information the day it was already out on delivery trk to come to my house.

 I would shop here again

Good service - Well built website

 I would shop here again

Fantastic company and perfect delivery..great products

 I would shop here again

The product is excellent and the shopping experience at suitcase.com great: user friendly web-site, clear information, large selection of products. Very happy with it all.

 I would shop here again

the tracking menu if Parcel service-ground just did no t accept the order numbersw, tried all of them, and no resultsw. Very confusing service

 I would shop here again

Excellent prices, super fast shipping

 I would shop here again

excellent price and great color--Solar Rose! Hopefully will be easily identifiable, nice size, and easily maneuverable. Awsome!

 I would shop here again

the ordering process was simple -- the price was great -- the delivery was fast -- could not ask for more.

 I would shop here again

The Samsonite Spinner was delivered in great condition at a very good price. I am very happy with my purchase from suitcase.com

 I would shop here again

The inventory is excellent. The pricing is superb. I would buy my next suitcase here.

 I would shop here again

Excellent priced Samsonite Xspace 30" Luggage.

 I would shop here again

Very good follow up and great quality products at fantastic prices!

 I would shop here again

No suitcase after 21 days, and no communication. We paid with PayPal.  They claim the item was backordered and that they emailed. Usually a merchant that marks product in stock actually has it... and makes sure that the customer is not charged until the item ships. Hopefully they address and get the suitcase to us.

 I would not shop here again

Never again. Very poor communication. They say they'll refund my money for a canceled order, but over a month later, no still refund. I placed an order, $200 suitcase. A week later no activity in my order status and no ETA, so I canceled it,   Read full review...

 I would not shop here again

Had a problem and customer service was horrible. I would never use them again for my suitcase needs. Not satisfied at all.

 I would not shop here again

Great selection and great follow through, item shipped in a day and I had in within a week. No extra charge for shipping, does it get any better.

 I would shop here again