Speedo USA

Speedo USA
 
Average Rating: 4.39/5.0 store rating
Customer Service 0
On-Time Delivery 0
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TERRIBLE!!!!

by skozlowski, September 6, 2012
I am very unhappy with the service I received from Speedo USA.  I placed an order with them on a Wednesday morning.  On their site it said that if I placed the order in the next 30 minutes my order would go out that same day.  I placed the   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

it was nice, until they made me enter...

by Speedo USA Shopper, October 6, 2007
it was nice, until they made me enter some thing in this box. Now, I will not shop there again!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very enjoyable

by Speedo USA Shopper, October 5, 2007
Very enjoyable

  I would shop here again
Overall Rating: 4/5.0 store rating
 

When I ordered an item,I checked the...

by Speedo USA Shopper, October 4, 2007
When I ordered an item,I checked the availablity of it and it noted that the item was available, and then once partial order was recieved, the item wasn't sent due to it not being avaiable. This is frustrating, because I was expecting to get the suit I ordered in the correct size~ but didn't. So far that is my only problem.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Turn around time a bit slow in today's...

by Speedo USA Shopper, October 1, 2007
Turn around time a bit slow in today's market, but satisfactory. Many places I shop online, have next day shipping as regular shipping. The 10 days for this order included a couple weekends so it is satisfactory.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Excellent service

by Speedo USA Shopper, October 1, 2007
Excellent service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very favorable experience. fair...

by Speedo USA Shopper, September 29, 2007
very favorable experience. fair pricing, prompt delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Would like their swim gear to be more...

by Speedo USA Shopper, September 28, 2007
Would like their swim gear to be more chlorine resistant than it generally is. I think they are making improvements. As a regular swimmer, this is important.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Still waiting for the product....

by Speedo USA Shopper, September 28, 2007
Still waiting for the product. Super-slow shipping!

  I would shop here again
Overall Rating: 3/5.0 store rating
 

very satisfied. Will shop with Speedo...

by Speedo USA Shopper, September 27, 2007
very satisfied. Will shop with Speedo USA again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was good enough.

by Speedo USA Shopper, September 27, 2007
It was good enough.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good merchandise and service.

by Speedo USA Shopper, September 27, 2007
Good merchandise and service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I found want I wanted on the website...

by Speedo USA Shopper, September 27, 2007
I found want I wanted on the website and was able to order it. I had a good experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great

by Speedo USA Shopper, September 26, 2007
Great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Although the company is one I consider...

by Speedo USA Shopper, September 25, 2007
Although the company is one I consider to be high quality and certainly do not dismiss its products, I could not complete my on-line purchase in 3 attempts. Apparently, the website would not permit my zipcode input for mailing address. It would not accept the former zip code nor the current zipcode for my city, which the US Postal Service changed in July 2006.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

GREAT AND ON TIME

by Speedo USA Shopper, September 25, 2007
GREAT AND ON TIME

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good

by Speedo USA Shopper, September 25, 2007
very good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Love the merchandise; price fair;...

by Speedo USA Shopper, September 24, 2007
Love the merchandise; price fair; service great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problem with site, selection, speed...

by Speedo USA Shopper, September 24, 2007
No problem with site, selection, speed of dispatch. However, items arrived very crumpled and creased and poorly wrapped in film - didn't look like original packaging. Am returning

  I would shop here again
Overall Rating: 3/5.0 store rating
 

My experience was fine.

by Speedo USA Shopper, September 24, 2007
My experience was fine.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always has been excellent. This is why...

by Speedo USA Shopper, September 23, 2007
Always has been excellent. This is why I prefer to purchase this product from the website instead of a retail store.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything went smoothly as expected.

by Speedo USA Shopper, September 23, 2007
Everything went smoothly as expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Item was received quickly and I was...

by Speedo USA Shopper, September 23, 2007
Item was received quickly and I was pleased with the product quality etc however it did not fit as their sizing chart indicated it would.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered on line and the goggles...

by Speedo USA Shopper, September 23, 2007
I ordered on line and the goggles arrived in a timely fashion. I'm not sure that I like them yet: they do seem to be lower profile than my other goggles, but that doesn't necessarily equate to staying on during a racing start any better than a non-low profile pair might. I'm not unhappy with them though, and do know how to drop my chin to my chest when diving in. kw

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I appreciated the variety and value of...

by Speedo USA Shopper, September 23, 2007
I appreciated the variety and value of the swimsuits at the website. Polyester suits are not easy to find but they certainly outlast the nylon ones. The suit arrived on time, but when I tracked it, it was stuck in IL for several days and then suddenly it was in Anderson with no mention of its leaving IL.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have found better products than those...

by Speedo USA Shopper, September 22, 2007
I have found better products than those made by Speedo, but I buy from them sometimes as a back-up. I needed prescription goggles and they had them. I used to buy Speedo swimwear, but I have found competitor TYR to make much better suits for the same price. Speedo gear is not nearly as good as it was, say, 20 years ago.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I had to try buying this product twice....

by Speedo USA Shopper, September 22, 2007
I had to try buying this product twice. The first time I tried was on 8/29. On 9/12 I wrote to customer service and inquired about the order since I had heard nothing from them. About 5 hours later, I received an email stating the following: "Unfortunately, there is no available stock for the item(s) you selected and we are unable to ship your order. You will not be charged for the unavailable items that you ordered. "If you did not receive all of the items you selected , this order will no longer continue to be filled as a "back order", due to stock availability. We will no longer be processing back orders. "You will need to select a different style for your next order. All of our SALE items are clearance items and are subject to being Sold Out and no longer available for purchase at the time you placed your order." Just in case, I immediately went back on the site to see if the item was still available for sale. When I saw that it was, I thought I'd try again. The order arrived in about a day. It seems like the customer service agent that handled my email, just blew it out by cancelling the order. This opinion stems from the fact that I actually ordered what I wanted again that same day and got it a day later. I understand that good help is hard to find and will write this off as a one time issue. If this were to happen again, I would conclude that it has more to do with corporate policy and training than a lazy individual and might reconsider doing business with the company.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I loved your site for its variety of...

by Speedo USA Shopper, September 22, 2007
I loved your site for its variety of all swim related merchandise. However, I placed my order about 2 weeks ago and have not received it. I have been too bust to track the order and have been expecting its arrival each day. It has been very disappointing. Please check on my order. Thanks Laurette Matthews

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I wanted to get a good workout suit for...

by Speedo USA Shopper, September 21, 2007
I wanted to get a good workout suit for a reasonable amount of money, so I visited your sale section. I am very pleased with my purchases. Thank you!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Web site was easy and quick....

by Speedo USA Shopper, September 21, 2007
Web site was easy and quick. Merchandise arrived in a timely manner and is of very good quality. Thank you.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Made 2 purchases for my son who is away...

by Speedo USA Shopper, September 21, 2007
Made 2 purchases for my son who is away at college and had the items shipped directly to him. I ordered the wrong items the first time - think he decided to keep the 2 jammers. Ordered 2 briefs the second time which is what he wanted. Web site was user friendly and seemed to work out.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I didn't like that I ordered two items...

by Speedo USA Shopper, September 20, 2007
I didn't like that I ordered two items but only one arrived with a note that said the second was unavailable. In this day and age of technology, it seems to me that they should have been able to tell me that when I ordered, when the order was confirmed, or when the order was shipped. I was very disappointed not to receive both swimsuits.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I had a very good experience shopping...

by Speedo USA Shopper, September 19, 2007
I had a very good experience shopping with Speedo USA

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I needed a bathing suit quickly for my...

by Speedo USA Shopper, September 19, 2007
I needed a bathing suit quickly for my daughter. Speedo had a great selection and I was able to find one on sale. It was a quick and painless transaction. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love it!

by Speedo USA Shopper, September 18, 2007
I love it!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good

by Speedo USA Shopper, September 18, 2007
very good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good. Although the swimsuits were a...

by Speedo USA Shopper, September 17, 2007
Good. Although the swimsuits were a little smelly out of the box

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have not received my order as of yet...

by Speedo USA Shopper, September 17, 2007
I have not received my order as of yet and every time i check the order is pemnding. I am very disapointed and do not think I will be shopping Speedo in the future

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Awesome selection of produces I just...

by Speedo USA Shopper, September 17, 2007
Awesome selection of produces I just worry that when I order products that they will be on sale shortly after purchase. If o can I get the items ant the new sale price

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent service.

by Speedo USA Shopper, September 16, 2007
excellent service.

  I would shop here again
Overall Rating: 5/5.0 store rating

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