Sahalie

Sahalie
Average Rating: 3.65/5.0 store rating
Customer Service 0
On-Time Delivery 0
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TERRIBLE SERVICE

by jane810, January 25, 2014
I purchased a fleece top about a year ago; these tops close with snaps and one of the snaps came off. I did not have a receipt and did not remember where it was purchased. They not only refused to replace the itme, which is now useless as it looks terribel without the snap, but they were very rude about it.
not worth buying product fromt hem which can be found from other merchants who offer much better service, replacement of defective products and free returns.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

I only wish that Sahalie's S/H...

by Sahalie Shopper, June 24, 2013
I only wish that Sahalie's S/H rates were not so high.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very satisfied!

by Sahalie Shopper, June 19, 2013
very satisfied!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My shopping experience at Sahalie was...

by Sahalie Shopper, June 17, 2013
My shopping experience at Sahalie was excellent as always

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am exchanging several items for size...

by Sahalie Shopper, June 17, 2013
I am exchanging several items for size but I expect good service on that, based on my initial order experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

easily done & product quickly received....

by Sahalie Shopper, June 15, 2013
easily done & product quickly received. fully satisfied with product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered on line and it was easy

by Sahalie Shopper, June 8, 2013
Ordered on line and it was easy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

mailing list scammers

by neeves, March 22, 2013
Sahalie sucks!

I placed an order and returned everything ( bad fit, smelled the poison aisle in the hardware store).

The worst part is that I've been receiving catalogs ever since. I've called 4 times to be removed....and I'm on tons of other similar mailing lists. I know it all came from sahalie because that's the only order i've ever placed with that PO box.

Supe lame.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

Extremely Disappointed

by camyrah, January 8, 2013
Return Shipping Fee Not Covered

I was terribly disappointed that Sahalie didn't pay the cost of shipping to return the items I had to return.  When asked they replied, " It is the customer's responsibility to pay for shipping to return an item."  
From here forward I will be ordering from reputable companies that make returns easy, simple and free.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Easy to find the item, timely delivery

by Sahalie Shopper, December 6, 2012
Easy to find the item, timely delivery

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Sahalie has quality products that...

by Sahalie Shopper, December 5, 2012
Sahalie has quality products that rarely disappoint!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by Sahalie Shopper, December 4, 2012
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping was fine. Unfortunately the...

by Sahalie Shopper, November 15, 2012
Shopping was fine. Unfortunately the product was slightly damaged in shipping and they used FedEx Ground which keeps delivering our packages to others in our apartment complex.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

easy website, lots of choices

by Sahalie Shopper, November 13, 2012
easy website, lots of choices

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good

by Sahalie Shopper, November 12, 2012
Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have ordered from Sahalie many times....

by Sahalie Shopper, November 12, 2012
I have ordered from Sahalie many times. They have excellent products and, if you can get to the sale section at the right time, some great bargains. Their fleece is wonderful and the zip top a great buy always.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Whatever I have purchased has been...

by Sahalie Shopper, November 12, 2012
Whatever I have purchased has been lovely. It's very easy to use their site.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered and received 2 sweaters. One...

by Sahalie Shopper, November 12, 2012
I ordered and received 2 sweaters. One of them has snaps that were snapped shut and they broke the moment I opened them. I prepared the sweater to return it, and decided to call Sahalie to make sure they understood the problem before I mailed the package. The representative was very accomodating and gave me a choice of another sweater or a refund. I chose the refund and she told me that I did not have to mail the sweater back since it was damaged. I am very impressed by this decision and appreciate their outstanding customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Horrible customer service

by aiwa, October 20, 2012
First of all, I agree the worst customer service on the planet.  I was suddenly alerted to a charge of 14.97 in my checking account of a VIP charge from Sahalie.  I had never authorized this and called them to complain.  Got the run-around with CS.  They said they would not charge my account again and would take off the charge.  After 6 phone calls all stating that it would take 2-5 business days, and a threat about calling the attorney general of our state I got my charge credited last night.  The call last night also stated it would take 2-5 business days for the charge to be taken off my account.  I also told them their company sucked before I hung up and also threatened to call the AT and low and behold, my money is in my account today, go figure.  The worst company on the planet and will never do busiess with them again. I guess the worse thing that is wrong with this company along with CS is the way they handle all the calls, they have a script and when you threaten to call the authorities, action takes only minutes to get results.

x I would not shop here again
Overall Rating: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

very good. It would be nice to receive...

by Sahalie Shopper, September 10, 2012
very good. It would be nice to receive an email with an update on the shipping schedule.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The website is very easy to use but I...

by Sahalie Shopper, August 15, 2012
The website is very easy to use but I wish there were more photos of each product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

well i thought all i order was in stock...

by Sahalie Shopper, August 6, 2012
well i thought all i order was in stock but it wasn't so i am still waiting on my top.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Always a positive experience when...

by Sahalie Shopper, August 4, 2012
Always a positive experience when shopping at Sahalie.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I haven't had great luck with...

by Sahalie Shopper, July 29, 2012
I haven't had great luck with shoes, so probably not for that item again. Other products have mostly worked out. Sometimes I've been frustrated by ordering and then having the products or postage put on sale. I'd like it it Sahalie would just automatically give those discounts on orders that are placed just a day or so ahead of the "next" sale. Now THAT would be EXCELLENT service! Thanks for having good products and services.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great quality, great price! thank you

by Sahalie Shopper, July 17, 2012
great quality, great price! thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with the pricing and...

by Sahalie Shopper, July 12, 2012
Very pleased with the pricing and quality of merchandise.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Slowest processing/shipping I have ever encountered.

by california123, July 11, 2012
Sahalie has the slowest processing/shipping I have ever encountered. Ordered a pair of shorts June 1st. Took three weeks to arrive. They were too big, so returned for smaller size. It is now mid-July and still no shorts. The summer will be over by the time I receive them! Don't really want them anymore! Customer service said it takes 4 weeks for processing/delivery? Wow, surprised they are still in business. Will not order from them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

The shipping takes too long

by Sahalie Shopper, July 6, 2012
The shipping takes too long

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I love Sahalie's merchandise, but...

by Sahalie Shopper, June 17, 2012
I love Sahalie's merchandise, but I hate how long it takes them to process orders. I think it was 5 or 6 after I placed the order that I received notification that it was being shipped. Plus, one item I ordered didn't fit (first time this ever happened). I'm wondering how the return process will go!!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Thought the shipping time was a bit...

by Sahalie Shopper, June 16, 2012
Thought the shipping time was a bit long considering the products were in stock. I am returning the shoes due to the size I ordered are to small, am requesting a size larger, will be shipping them back today using the return shipment label provided. Will be interesting to see how long it takes to receive the replacement pair. Like the tee shirt I received am glad I did not have to pay the original full price,is a nice shirt but not quality enough for a higher price.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Everythng matched my expectations.

by Sahalie Shopper, June 16, 2012
Everythng matched my expectations.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My favorite clothing store. Love the...

by Sahalie Shopper, June 7, 2012
My favorite clothing store. Love the discounts and quality is great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered on line, no problems.

by Sahalie Shopper, May 7, 2012
Ordered on line, no problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I am pleased with the experience of...

by Sahalie Shopper, May 3, 2012
I am pleased with the experience of shopping with Sahalie.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quick delivery. Merchandise exactly as...

by Sahalie Shopper, May 2, 2012
Quick delivery. Merchandise exactly as represented in catalog.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent. Ordered from website only...

by Sahalie Shopper, April 22, 2012
Excellent. Ordered from website only not phone call or mail in form. Sometimes the cloths don't fit as I like but thats true with any merchant.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Easy. Quick. Quality clothing.

by Sahalie Shopper, April 15, 2012
Easy. Quick. Quality clothing.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The main thing I don't like about...

by Sahalie Shopper, April 13, 2012
The main thing I don't like about Sahalie is how long it takes them to process an order. I placed my order Tuesday or Wednesday, but didn't recieve confirmation until Friday. The estimate shipping doesn't kick-in until the ordered is processed so I'm paying $15 for shipping that is delayed because the site is slow in processing orders.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I enjoy the section of merchandise and...

by Sahalie Shopper, April 11, 2012
I enjoy the section of merchandise and from what I have ordered and recieved in the past the quality is the best. I have not ran into any problems with my past orders and would recommend friend to order from Sahalie. thank you for the great service and products.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shoe sizes are just too varying to go...

by Sahalie Shopper, March 22, 2012
Shoe sizes are just too varying to go through the trouble and cost of returning if they don't fit, or I don't like the style.

  I would shop here again
Overall Rating: 4/5.0 store rating

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