Rocky Mountain Trail

Rocky Mountain Trail
 
Average Rating: 4.42/5.0 store rating
Customer Service 0
On-Time Delivery 0
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Awesome!!

by Rocky Mountain Trail Shopper, January 9, 2014
Awesome!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very happy with placing my order...

by Rocky Mountain Trail Shopper, December 30, 2013
I was very happy with placing my order the Thursday before Christmas and receiving it on Monday. My granddaughter was very happy with her gift. You charged me 10 cents less than the stores and I did not pay tax or shipping charges. I was not able to find this jacket anywhere else. Even North Face did not have it available at their stores of on-line. My only concern would have been if I had to make a return. But I did not have to so I cannot rate how you handle returns.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good easily accessible phone customer...

by Rocky Mountain Trail Shopper, October 23, 2013
Good easily accessible phone customer service. Nice website with 20% off coupon, so we bought 3 jackets. Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was nothing special or great! Just...

by Rocky Mountain Trail Shopper, June 10, 2013
It was nothing special or great! Just regular on line shopping!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent, thanks

by Rocky Mountain Trail Shopper, March 25, 2013
Excellent, thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quick, great product explanation, and...

by Rocky Mountain Trail Shopper, February 1, 2013
Quick, great product explanation, and quick response.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great quality, easy and fast purchase.

by Rocky Mountain Trail Shopper, December 17, 2012
Great quality, easy and fast purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Had to return jacket because I ordered...

by Rocky Mountain Trail Shopper, December 6, 2012
Had to return jacket because I ordered a incorrect size, however service was good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I sent a email to cancel my order and...

by Rocky Mountain Trail Shopper, August 29, 2012
I sent a email to cancel my order and did not get a reply.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great experience! will use again

by Rocky Mountain Trail Shopper, August 20, 2012
great experience! will use again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Pleasure doing business with this...

by Rocky Mountain Trail Shopper, August 3, 2012
Pleasure doing business with this company

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good experience shopping with...

by Rocky Mountain Trail Shopper, July 25, 2012
Very good experience shopping with rocky mountain now and in the past . I will continue to shop with rocky mountain.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by Rocky Mountain Trail Shopper, July 25, 2012
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great gear on great prices! Thank you!

by Rocky Mountain Trail Shopper, July 16, 2012
Great gear on great prices! Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had checked out the company on the...

by Rocky Mountain Trail Shopper, July 9, 2012
I had checked out the company on the internet and contacted them to make sure they were a legitimate company that operated in the US. My experience with the company and their staff was excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good overall

by Rocky Mountain Trail Shopper, July 4, 2012
Good overall

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great website

by Rocky Mountain Trail Shopper, June 21, 2012
Great website

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with my purchase and the...

by Rocky Mountain Trail Shopper, June 16, 2012
Very pleased with my purchase and the website. Great prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

first time buyer---friend...

by Rocky Mountain Trail Shopper, June 6, 2012
first time buyer---friend recommended----very satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Every phase of the transaction was...

by Rocky Mountain Trail Shopper, June 2, 2012
Every phase of the transaction was outstanding. Unfortunately, the item ran small in size. Return procedure and credit worked perfect.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I purchased the item for my son in...

by Rocky Mountain Trail Shopper, May 29, 2012
I purchased the item for my son in Florida. I merely placed the order and had it sent to him. He called when it arrived, and he seemed pleased.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good and priced well, but I...

by Rocky Mountain Trail Shopper, May 29, 2012
Good and priced well, but I haven't gotten my shipment yet.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The jacket was more pricey through...

by Rocky Mountain Trail Shopper, March 9, 2012
The jacket was more pricey through Rocky Mountain some of the other stores were selling it cheaper but did not have my size.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great experience and great price

by Rocky Mountain Trail Shopper, February 25, 2012
Great experience and great price

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My experience was excellant and the...

by Rocky Mountain Trail Shopper, February 25, 2012
My experience was excellant and the merchandise was good quality.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It is the second time I shop at Rocky...

by Rocky Mountain Trail Shopper, February 24, 2012
It is the second time I shop at Rocky Mountain Trail and I didnt have problems the other time either

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by Rocky Mountain Trail Shopper, January 26, 2012
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

jansport

by Rocky Mountain Trail Shopper, January 22, 2012
jansport

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Had to send item back, but experience...

by Rocky Mountain Trail Shopper, January 12, 2012
Had to send item back, but experience was good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent prices and super fast...

by Rocky Mountain Trail Shopper, January 8, 2012
excellent prices and super fast delivery. Great!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered a child's vice adult R...

by Rocky Mountain Trail Shopper, January 3, 2012
I ordered a child's vice adult R TNF Black -LE4 Small Denali jacket by mistake. I called today upon receiving my order and talked to customer service, who took notes and informed me that someone else would be contacting me about reording the correct jacket and how to send this one back. So far i have enjoyed ordering from your webbsite and now need to order the correct size to get my kids off my back and teasing me for not reading what I ordered. Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The product was packaged great and was...

by Rocky Mountain Trail Shopper, December 29, 2011
The product was packaged great and was received within days of ordering, just as promised

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Product was not only cheaper at Rocky...

by Rocky Mountain Trail Shopper, December 26, 2011
Product was not only cheaper at Rocky Mountain Sports, but also included shipping, while others did not.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great shopping experience and great...

by Rocky Mountain Trail Shopper, December 26, 2011
Great shopping experience and great prices. Will definitely check with them again if in the market for this type product again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

looked EVERYWHERE & no one had this in...

by Rocky Mountain Trail Shopper, December 23, 2011
looked EVERYWHERE & no one had this in stock! So glad I found you :) My daughter will be ecstatic!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Not Again

by mjplatt21, December 22, 2011
Honest experience at Rocky Mountain Trail

Dec 12- paid/ordered jacket
Dec 14- recieved email to confirm billing address
Dec 14- replied to email confirming billing address
Dec 16- called customer services to see if item shipped- was told by end of day
Dec 19- called customer service- item was going to be shipped that day
Dec 20- called customer service- was told "sorry" upgraded to 2day air for the trouble
Dec 21-called local number-was told package was shipping today
Dec 21- local number called back informing the item ordered and paid for two weeks earler was no longer in stock.

348718 (sad when you remember your order number because you have had to call about it so many times)

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Everything has been fine so far. Half...

by Rocky Mountain Trail Shopper, December 22, 2011
Everything has been fine so far. Half of the order has arrived. The other half was back-ordered.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Recieved my item on time and my little...

by Rocky Mountain Trail Shopper, December 12, 2011
Recieved my item on time and my little girl loves it.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The items were easily found and in...

by Rocky Mountain Trail Shopper, December 3, 2011
The items were easily found and in stock. They shipped quickly and were packaged nicely. The shopping experience with Rocky Mountain Trail is one that I will recommend to my family and friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had a problem with the online...

by Rocky Mountain Trail Shopper, October 26, 2011
I had a problem with the online purchase because the confirmation screen didn't come on so I had to re-enter the purchase. I called Customer Service to make sure that the order wasn't entered twice but I had to leave my number because no reps were available. Someone did follow up but I think there should have been enough reps to take the call rather than my leaving a message. Otherwise, all was fine and duplicate entry eliminated.

  I would shop here again
Overall Rating: 4/5.0 store rating

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