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Bait and switch on line shipping costs in addition to inflated product prices. by aligote, June 4, 2012
On 3 June 2012, I went to the Rockler.com website when I noticed an offer of free shipping on orders over $25.   At checkout, I had over $125 worth of hardware that would have easily fit in a medium USPS flat rate box.  However, at the final   Read full review...  I would not shop here again	Overall Rating: Customer Service:

Excellent company to deal with. Always... by Rockler.com Shopper, May 20, 2012
Excellent company to deal with. Always complete order promptly and rapidly send. One time I returned goods-no problem. Will continue to buy from and recommend  I would shop here again	Overall Rating:

Great selection and fast service. They... by Rockler.com Shopper, May 20, 2012
Great selection and fast service. They always seem to have what I need. The web site is great.  I would shop here again	Overall Rating:

The experience with Rockler is good.... by Rockler.com Shopper, May 19, 2012
The experience with Rockler is good. But I wish they would ship more thru the U.S. Postal Service, because I'm ordering from Hawaii. I think it is a little cheaper and I don't need it delivered immediately.  I would shop here again	Overall Rating:

OK by Rockler.com Shopper, May 11, 2012
OK  I would shop here again	Overall Rating:

plan to make an other order soon. by Rockler.com Shopper, May 10, 2012
plan to make an other order soon.  I would shop here again	Overall Rating:

Have always found what I've looked... by Rockler.com Shopper, May 9, 2012
Have always found what I've looked for, prices are good, website is easy to work with and have always gotten everything on time. Thanks!  I would shop here again	Overall Rating:

From the beginning when I called about... by Rockler.com Shopper, May 9, 2012
From the beginning when I called about parts for my workbench I have been extremely satisfied with Rockler. They obtained the part for my workbench and sent it to me at no charge. That started my association with them. Since then I have used Rockler exclusively for coatings I use on items I build and much of the appendages and the special tools I use. They seem to be the best and I continue to get great service.  I would shop here again	Overall Rating:

good deals great service by Rockler.com Shopper, May 3, 2012
good deals great service  I would shop here again	Overall Rating:

Good prices and great selection of... by Rockler.com Shopper, May 3, 2012
Good prices and great selection of woodworking items. Shipping is ALWAYS fast!!!  I would shop here again	Overall Rating:

The box of oxalic Acid was missing some... by Rockler.com Shopper, May 1, 2012
The box of oxalic Acid was missing some of the product and the bag the held the powder was put in the box upside down so when I started pulling it out the powder shiffed. I stopped an turned the box upside down and then let the bag drop down. If I had not did that the powder would have been all over my work bench and me. Not a good situation.  I would shop here again	Overall Rating:

Rockler has always been a good place to... by Rockler.com Shopper, April 27, 2012
Rockler has always been a good place to shop on-line. The customer service at your stores is very good as well.  I would shop here again	Overall Rating:

I am a tool junkie. I love that I can... by Rockler.com Shopper, April 27, 2012
I am a tool junkie. I love that I can always usually start and finish and research I am doing for a particular product with Rockler.  I would shop here again	Overall Rating:

2 of the 20 kits I ordered wer... by Rockler.com Shopper, April 26, 2012
2 of the 20 kits I ordered wer defective, called rockler and the sent 1 replacement not both of the defective kits. sent e mail and have4 had no response........ so I will not bother them again.  I would not shop here again	Overall Rating:

Good Products, quick shipping, good... by Rockler.com Shopper, April 19, 2012
Good Products, quick shipping, good prices. I like your store and also I like ordering from your magazine.  I would shop here again	Overall Rating:

I shopped at Rockler on the internet.... by Rockler.com Shopper, April 17, 2012
I shopped at Rockler on the internet. There site is exclelnt. I have bought several products from them over a period of time. Once I got a product that was of inferior quality. There customer service replaced it without question and did it in a very short time with no hastle or cost to me. I would recommend Rockler to anyone that needs the products that they offer.  I would shop here again	Overall Rating:

good selection of wodworking items by Rockler.com Shopper, April 13, 2012
good selection of wodworking items  I would shop here again	Overall Rating:

Rockler has a great variety of supplies... by Rockler.com Shopper, April 11, 2012
Rockler has a great variety of supplies for the woodworker. I have found the prices to be fair, but the specials at Rockler make the prices even better. I always check Rockler first, because I know they stand behind their products. Also, customer service is outstanding.  I would shop here again	Overall Rating:

excellant by Rockler.com Shopper, April 8, 2012
excellant  I would shop here again	Overall Rating:

Usually I have not problems with... by Rockler.com Shopper, April 4, 2012
Usually I have not problems with delivery. The last order was ok and prompt. However, on order 5556829 ordered 2-29-12 with order ID 9151160 and part 30247 I had not received. It was back ordered. I sent off three emails with no response. I will try to call today.  I would shop here again	Overall Rating:

Excellent by Rockler.com Shopper, April 1, 2012
Excellent  I would shop here again	Overall Rating:

Always great products and service. by Rockler.com Shopper, March 31, 2012
Always great products and service.  I would shop here again	Overall Rating:

Great selection and quick delivery. by Rockler.com Shopper, March 30, 2012
Great selection and quick delivery.  I would shop here again	Overall Rating:

The only problem I encountered was... by Rockler.com Shopper, March 28, 2012
The only problem I encountered was ordering a special listed in my catalog. The product numbers were not recognized on the web page. I called and was told to note the issue in the comments section of the order. I did so but was still charged the incorrect amount. One quick call to customer service resolved the issue with a credit to my charge card. My order arrived very quickly; faster than I expected. All in all, a very good experience, just like my previous orders with Rockler.  I would shop here again	Overall Rating:

VERY EASY TO ORDER AND ALWAYS VERY... by Rockler.com Shopper, March 27, 2012
VERY EASY TO ORDER AND ALWAYS VERY QUICK DELIVERY  I would shop here again	Overall Rating:

Always simple to order and I pretty... by Rockler.com Shopper, March 26, 2012
Always simple to order and I pretty much find what I am looking for.  I would shop here again	Overall Rating:

Very Good by Rockler.com Shopper, March 26, 2012
Very Good  I would shop here again	Overall Rating:

Love the selection of products and... by Rockler.com Shopper, March 26, 2012
Love the selection of products and speed (and choice) of delivery  I would shop here again	Overall Rating:

Very Good by Rockler.com Shopper, March 24, 2012
Very Good  I would shop here again	Overall Rating:

Rockler is a great company to do... by Rockler.com Shopper, March 23, 2012
Rockler is a great company to do business with. If something is right they will make it right as quickly as possible.  I would shop here again	Overall Rating:

Good by Rockler.com Shopper, March 18, 2012
Good  I would shop here again	Overall Rating:

always confident in purchasing products... by Rockler.com Shopper, March 17, 2012
always confident in purchasing products from Rockler one of the few trusted merchants around thanks  I would shop here again	Overall Rating:

Pleasure to do business with them.. by Rockler.com Shopper, March 14, 2012
Pleasure to do business with them..  I would shop here again	Overall Rating:

Ive always have useed Rocker by Rockler.com Shopper, March 13, 2012
Ive always have useed Rocker  I would shop here again	Overall Rating:

Very satisfied by Rockler.com Shopper, March 11, 2012
Very satisfied  I would shop here again	Overall Rating:

As usual, this purchase process was... by Rockler.com Shopper, March 8, 2012
As usual, this purchase process was efficient and painless.  I would shop here again	Overall Rating:

They always seem to have what... by Rockler.com Shopper, March 5, 2012
They always seem to have what we're looking for.  I would shop here again	Overall Rating:

Easy to work on internet site, good... by Rockler.com Shopper, February 27, 2012
Easy to work on internet site, good experince on the phone with order person...i.e. very helpful.  I would shop here again	Overall Rating:

quick, easy and you get your... by Rockler.com Shopper, February 20, 2012
quick, easy and you get your money's worth  I would shop here again	Overall Rating:

I've always gotten what I ordered... by Rockler.com Shopper, February 20, 2012
I've always gotten what I ordered usually within 4 or 5 days after the order was placed. Packaging is always good. Service can't be beat.  I would shop here again	Overall Rating: