Puritan's Pride®

Puritan's Pride®
Average Rating: 3.82/5.0 store rating
Customer Service 4
On-Time Delivery 4
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aweful bad business - no communication

by sillykris, January 30, 2013
Beware of Puritan pride, I ordered a product that was showing in stock and a week and a half later I recieved an email saying they were sorry but the product I ordered was not in stock.  I needed those vitamins and was waiting to get them since I ran out.  I could have ordered from somewhere else!  IF its not in stock than take it off your site and dont let people order it.  THey told me that they thought it would come into stock so thats why they took my order.  Later they found out it was not coming to be in stock so they cancelled my order--- but they left me hanging without notice and without my vitamins.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

High quality source for vitamins and supplements

by azdesertdude, July 27, 2012
I've been ordering from Puritan's Pride now for about three years and I highly recommend them. The prices are great and their quality is among the best out there. They have fast shipping and I never had a order problem. I love the ease of their website, it's laid out very well and not confusing. Their customer service is top notch. Look online for coupon codes. After reviewing lab reports on big box store's quality, I will never buy my vitamins and supplements there.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I have been ordering from Puritan’s Pride for many years - since they were just a mail order company. My most recent order was yesterday. Puritan’s Pride is a company that deals with vitamins, supplements and other wellness   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

FRUSTRATING

by vitamin999, June 20, 2012
I was told to deliver some vitamins to Australia takes about 2-3 weeks, once you ordered it from Puritan online they said 4-6 weeks and charged for $32.80. They gave me DHL tracking numbers, it said still in German, now already 4 weeks and they said again was held in custom in Australia, this is NONSENCE, the item is not in Australia yet dude. Never ever using this online again. Be aware for those are going to use this online marketing to purchase some vitamins product

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
After placing the order for several different supplements I immediately checked my credit card statement to be sure the dollars had been converted to pounds, which should have been a lower figure. They had replaced the dollar sign with a pound sign, but   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

keep up the good work and I will come...

by Puritan.com Shopper, April 23, 2012
keep up the good work and I will come back

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had a good experience at...

by Puritan.com Shopper, April 22, 2012
I had a good experience at Puritan's Pride all the items arrived on time and in good condition. I was well pleased with the products that I purchased.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything concerning this order went...

by Puritan.com Shopper, March 19, 2012
Everything concerning this order went very well.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The process was quick and efficient. I...

by Puritan.com Shopper, March 7, 2012
The process was quick and efficient. I will continue to shop with Puritan's Pride due to their products and efficiency of ordering and delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I've had nothing but good service...

by Puritan.com Shopper, February 25, 2012
I've had nothing but good service with Puritan's Pride. Good prices and prompt delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great

by Puritan.com Shopper, February 19, 2012
Great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love to shop with puritan.com...

by Puritan.com Shopper, December 16, 2011
I love to shop with puritan.com it's the best sell website . Perfect!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good online chat nice prices...

by Puritan.com Shopper, November 28, 2011
very good online chat nice prices very very good packaging ithought i select & pay for DHL shipment, but probably this was a mistake i make, because thw order received via postal air mail in 17 days from USA to GREECE

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good, but I couldn't track the...

by Puritan.com Shopper, November 23, 2011
Good, but I couldn't track the order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I wouldn't shop any place else for my supplements.

by carolnikkie, November 11, 2011
Puritan's Pride is the only way to go when it comes to purchasing your nutritional supplements.  You get great service, excellent value and prompt delivery; not to mention clean, clearly-labled and well-packaged products.  I wouldn't shop any place else!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was sent and e-mail that they...

by Puritan.com Shopper, September 21, 2011
I was sent and e-mail that they refunded Pay Pal but there was no explaination of WHY. I took a great deal of time deciding on the correct product for the situation that I tried to purchase and then wasted time waiting for it before I suddenly got a refund...again with NO EXPLAINATION...when I could have just gone to a local vitamin store and purchased something similar (which is what I ended up having to do)in the first place. I don't know if the item is discontinued and would not take a chance trying to purchase it again. I've had problems with products not arriving in good condition in the past...jars of cream that leaked etc. Not sure I will continue to use this merchant.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Not so happy

by ghyak, August 15, 2011
I just want everybody to be aware of their soon-to-expire products. I have ordered twice from them and many items have expiration date within 4 months from my purchase date. When I ordered online, I could not see when the products expire. Maybe when they put stuff on sale, it means the products will expire soon.
Shipping from their location (New York State) to the west coast (ARizona) takes at least 10 days.
Also, try to look around for their advertisement for freeshipping and 10% off and click through the ads. I did not know about this "trick" . I made my order of more than $350 and got no discount at all, then I used an old desktop to check my order status that day and found out that my old browswer got the coupon. I called their customer service and was told that it depended on the search engine and they could not apply the discount for my order made that same day.
I can't really tell about the quality but they don't taste good.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Have always been pleased with the...

by Puritan.com Shopper, July 3, 2011
Have always been pleased with the products ordered and the delivery has also been within the time frame I expected. I already have expressed my delight with the product, cost, and quick delivery with many of my contacts.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Pleased

by Puritan.com Shopper, May 17, 2011
Pleased

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent selection, good quality, prices are just OK

by prarie, April 20, 2011
I have been Puritan's customer for 10 yrs. The quality of their vitamins is very good, selection of the products is excellent, the shipments are on-time and the order process is a breeze.
However, the prices and sales used to be much better. Yesterday I ran 2 parallel orders: one on Puritans.com and another on Swansonvitamins.com for the same supplements (their own brands). Here's the result:
With the "Buy 1 get 1 free" Puritan's sale and a $15 off coupon Puritan's order still was $20 more than Swanson's order (no sale and a $10 off coupon). AND with Swanson's order I got higher quantity per supplement.
Guess which order I finalized :)

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Great experience overall.

by metaiheart, April 5, 2011
We only use this brand of vitamins, and I recently just started on the ultra woman daily multi-vitamin. They have been making a difference, from what I can feel. The deals are amazing, the shipping is always fast and this company is very reliable.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Product is very good, price was...

by Puritan.com Shopper, February 28, 2011
Product is very good, price was excellent - with discount. Shipped very quickly. Very satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 
I have shopped with this company off and on in the past never without a problem although I do remember the way they ship seems like it takes forever.  Priority&n bsp;Mail is not that much extra and I really wouldn't mind paying for it.    Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

best prices

by Puritan.com Shopper, January 3, 2011
best prices

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Escellent and prompt service

by Puritan.com Shopper, December 15, 2010
Escellent and prompt service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

quick and easy

by Puritan.com Shopper, September 5, 2010
quick and easy

  I would shop here again
Overall Rating: 4/5.0 store rating
 
A friend of mine turned me to this website when I was running low on supplements. I honestly dread the trip to GNC because their items are so expensive and not even that great quality. Buying supplements online can even be somewhat of a hassle if you   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
On 10/4 I placed an online order with Puritan's Pride. On 10/6 I saw that the purchase amount of $91.92 from Puritan's Pride showed up as a deduction from my checking account account. On 10/9 I received an email from Puritan's Pride stating that   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

no hassel

by Puritan.com Shopper, August 4, 2009
no hassel

  I would shop here again
Overall Rating: 4/5.0 store rating
 
Puritan's Pride is a company that distributes pills and health oriented products both Homeopathic and regular. They are an extremely customer service oriented company that I've been using for years.You can go to a secured web page for ordering   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very Satisfied

by erict10, May 19, 2009
Puritan's Pride  products consistently pass the quality tests at the independent Consumer's Lab test site. This is the only non-profit supplement testing site that I know of. While shipment is occasionally slow, it has improved in the past few years. My shipments have been accurately shipped with no problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

I was very pleased with the service and...

by Puritan.com Shopper, May 17, 2009
I was very pleased with the service and product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

lots of products

by Puritan.com Shopper, April 14, 2009
lots of products

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Puritan's has lost my future business because of poor communication.

by rcroxton, March 29, 2009
I place an order on March 13, 2009 and received an order confirmation email. On March 26, I sent a message inquiring if my order had been shipped since I had not received it yet.  Keri in customer service said the order was never processed due to a problem with my payment.  I never received a message informing me of any problem.  If I had not contacted them I would be waiting longer for nothing.  Bad company practice not to try and contact a customer with a problem.  I have since ordered from another company.  Puritans has lost my business.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent. Cheapest way for me to buy my supplements.

by meanashell, February 8, 2009
Puritan's Pride gives different prices depending on how many of each item you buy. The best deal by far is the buy 2 get 3 free deal. You will be hard pressed to find a cheaper price. When I buy from Puritan's Pride I usually make big orders and receive my order in about a week. This last order was 5 each of about 8 different items. Doing some quick math I figured that I saved roughly $500 or 70% by buying from Puritan's Pride as opposed to GNC or Vitamin World.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Terrible...never again!!

by auldphartt, January 6, 2009
This is to warn people not to order products from Puritan's Pride Online!  This company doesn't value it's customers at all.  I ordered (3) 16oz jars of Coconut Oil on 12/20/08.  Puritan's emailed me with notice of shipping  as of   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Beware of Unethical Business Practices

by wrkissel, December 11, 2008
Until this year, I had been a loyal customer of Puritan's Pride.

However, this company has begun featuring products at very low prices without having any intention of selling them at those prices.  Their purpose?  When you order these outstanding values, you generally order other products along with them without being as selective as to whether the prices are right.  Puritan's Pride ships you the products that have good profit margins and notifies you the rest are on back-order.  And they stay on back-order forever even though they are in stock and continue to be advertized and sold at higher prices.

As proof, I ordered Product #017895, Glucosamine, 2 for $17.94 on October 24, 2008.  On October 28, I was notified that the product was on back-order.  The last time I was told that the product was still on back-order was December 6.  This same day, I saw that Product #017895 continued being advertized and ordered it again, now at a sale price of 2 for $29.99.  It was delivered a few days later on December 11.

Since the practice of advertizing products with no intention of shipping them at the advertized priced is fraud, I will be contacting the appropriate agencies. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

ORDERED ONLINE 16 DAYS AGO AND HAVE HAD...

by Puritan.com Shopper, October 9, 2008
ORDERED ONLINE 16 DAYS AGO AND HAVE HAD NO FOLLOWUP OR DELIVERY. ATTEMPTED TO MAKE A 1-800 CALL YESTERDAY TO CHECK THE STATUS OF ORDER BUT HUNG UP THE PHONE AFTER WAITING 35 MINUTES FOR ASSISTANCE. I THEN SENT AN EMAIL AND AS OF NOW HAVE HAD NO REPLY.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
As a person who takes all types of nutritional supplements, I have spent a lot of money on expensive health remedies, many of which do not work or are not of good quality. I saw an ad for Puritan's Pride, with unbelievably low prices and great deals for   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I haven't received my order. Called...

by Puritan.com Shopper, June 9, 2008
I haven't received my order. Called customer service and they have no idea when I may receive the order. I am very unsatisfied and hoped it would not end in a credit card dispute.

x I would not shop here again
Overall Rating: 1/5.0 store rating

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