OneCall

This is my second purchase at OneCall.com.  I had preordered a Canon 5D Mark II mid October 2008.  Product release was not scheduled until end of November.  The item was added to my cart and purchased via online.  Once the camera was officially released and began shipping to distributors, a representative called to confirm whether or not I still wanted to purchase the item and they would honor any cancellations now over the phone (either to free up stock or to check for legitimate orders).  I opted for free ground shipping, but was regretting that I did not chose two or three day delivery (I really wanted the camera now).  However, Item was shipped on Friday 11/28 and it was at my door step on 12/02.  I'm sure delivery speed had some part on the courier (thanks FedEx!) but OneCall did a great job of getting that order out of the warehouse and into my hands.  I'm very satisfied overall and wouldn't hesitate to order from them again.

 I would shop here again

A fantastic online store to buy from. I bought a very high-end Samsung Flat Panel TV from them and they were extremely professional with a great price and the TV was delivered IN ONLY TWO DAYS in perfect condition. Also, their customer service and tech support is superb! I would very strongly recommend buying from them. You will have a great experience.

 I would shop here again

For well over a decade now, I have purchased all types of merchandise online and I am finding it increasingly difficult to tell the good merchants apart from the bad ones. This is the reason I think reviews like this one are so important - both to warn   Read full review...

 I would shop here again

Great experience. No problems at all. Fast shipping. New product with no problems. Highly recommend.

 I would shop here again

had a good experience with one call will use it again.

 I would shop here again

Very Good

 I would shop here again

OneCall offered a very fair price without attempting any of the widely reported bait & switch scams that have been reported about other TV merchants. Delivery was exactly as promised and without problems.

 I would shop here again

Very Disappointing, they cancelled my orders several times and when asking for reason, only one answer, "You did not passed the Security Check". Then I placed my orders via Google-Checkout, which approved the orders, but they cancel them. The reason: "No in Stock Available Items", but they always said and still say that the merchandises are in stock. Another order of US$3,000 was cancelled because I was sending the merchandise to a different address than that of my Credit Card. When explained the reason, the answer was "We are sorry but we cannot process the order" period. My suggestion to all my friends will be: Please do not try to buy from OneCall if you do not want a frustrating experience.

 I would not shop here again

Service was quick and on time. The merchant even called to make sure the item was received. Excellent rating with me.

 I would shop here again

Received a nice follow-up call a week after receiving the item to verify it arrived safely.

 I would shop here again

One of the best experienced I have had buying online and I have bought a lot online. Great service and very knowledgable customer service representatives

 I would shop here again

Ordered a TV stand. Did not receive a confirmation e-mail, which is unusual these days. Just an e-mail asking me if I want to receive offers from them... Received call the next day for shipping details. I was told not to write anything down, because I   Read full review...

 I would shop here again

50in. Plasma Tv arrived in Texas perfect after 7 days. Best price, free shipping and no tax, great deal.

Recommended!

 I would shop here again

It wouldn't be the first to come to mind. This was one of the only places with the particular item I was looking for. It is rare I need to go somewhere other than to a regular store around town.

 I would shop here again

excellent

 I would shop here again

Finally some great, organized friendly people who do their job. Please buy from them, they deserve it ! They even call you to make sure everything is alright !

 I would shop here again

Very good service, order was received faster then expected and no damage to product or shipping package.

 I would shop here again

Hello, I bought my Samsung 5687 from Onecall for $1625 delivered, the best price on the web; after Bestbuy sold me a 5686 that had overamped blue colors and a noisy color wheel. Bestbuy gave me a load of crap, and have yet to take their set back. But Onecall's set arrived in great shape, packaged very securely, and delivered to my front porch. The set weighs about 60 pounds boxed so once inside I carted it solo to the home theater. The picture is majestic. Clear, sharp, and I do not even have hi-rez, just a DVD player that upsamples to 1080i. The picture could not be any clearer, or sharper, the color wheel just purrs quietly, and the colors are balanced and film like. And Onecall called to make sure I was happy, out of the blue (no pun intended)! My next purchase is from Onecall, and Bestbuy gets removed from my Rolodex. THANK YOU, ONECALL!!!


 I would shop here again

Excellent service. Great follow-up procedures.

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Superior merchant.

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Good price.

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Great service and product. Very easy to shop and track delivery.

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Great

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Excellent price for a top of the line TV.

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When I decided to purchase this camcorder, I knew what the cheapest prices were, but using a number of service review sites, I also was alerted to a number of retailers who use bait-and-switch tactics or who force you to contact them so their high-pressure sales personnel can con you into buying something else more profitable for them. This company came highly recommended and they performed admirably. They weren't the cheapest, but they were in the ball park. I'm very pleased with their service and product. They even left a voice message after the sale asking if everything was all right. I don't usually respond to surveys, but I don't mind so much when I've been treated well, as with these guys.

 I would shop here again

This is an outstanding on line merchant and I will look at them first for any subsequent puyrchase

 I would shop here again

routine

 I would shop here again

The site was easy to navigate, the price was good and the product arrived as described, quickly and in good working order. I could not ask for more.

 I would shop here again

excellent to deal with will shop here again.

 I would shop here again

Just received the newly released Sharp 37D43U LCD TV. Onecall offered the lowest price. Ordered on a Sunday, TV arrived on Wednesday. Double boxed to ensure no shipping damage. No hard core up sell, extended warranty pressure, etc. These folks are real pros and are what internet purchasing should be about. Would absolutely purchase from them again. Heck, they even called today to check if the TV was received OK. And no, I don’t work for these folks

 I would shop here again

I had never heard of OneCall until it came up on a shopping comparison site when looking for loudspeakers. Great price, no shipping, no sales tax, I'm there! Even though I opted for the free (3-5 days) shipping, I don't think a Lear jet could have gotten my Polks from Washington to Ohio faster. Perfectly packed, flawless transaction. OneCall is now at the top of my list.

 I would shop here again

GREAT WEBSITE, EASY TO USE. I HAD A QUESTION REGARDING THE PRODUCT I WAS ORDERING AMD CALLED CUSTOMER SERVICE. VERY PLEASANT, HELPFUL, PROFESSIONAL AND KNEW WHAT SHE WAS TALKING ABOUT. VERY NICE EXPERIENCE. HIGHLY RECOMMENDED.

 I would shop here again

Very prompt good service. I will be purchasing a digital camera in the future and will certainly check pricing on OneCall

 I would shop here again

Ordered a DVD for a Christmas gift on 12/11/06, item was in stock and shipped on 12/12/06. I finally receive item on 12/29/06. Each time I called to ask about the status since I needed the item for a Christmas gift, they said it was shipped and it was in Tennessee somewhere however they could not tell me where, living in VA I did not find the information of much use. I asked to cancel it but was told I was not allowed since it already shipped. After several complaints they finally said they would send me a gift certificate for my trouble. As of 1/7/07, I still have not received the gift certificate and to be honest don't except to ever get it. If I was you I would not order any DVD from this company unless you really don't care when you get it.

 I would not shop here again

Very professional. Good company to do business with.

 I would shop here again

Prompt delivery, courteous service, great price. Bought a Sony DVD Camcorder from OneCall. I will give 5 out of 5 stars to this store.

 I would shop here again

Placed an order December 7 for a DVD that was to be an xmas present. It is now December 27 and I still don't have it. They made no effort to let me know that the item was backordered and won't be available for 4-6 weeks -- I had to call them 3 times to find out (the first 2 times they just said, we can't track the package for you, but it's been mailed out -- even though obviously it hadn't been). If I had known it was backordered I could have ordered it somewhere else and gotten it in time for xmas. It's great that their price is low and the shipping price is also low, but I'll stick to big websites like Amazon or Barnes And Noble that I know I can trust even if the price is a little higher.

 I would not shop here again

Excellent vendor. Good communications. Product received as promised.

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I emailed customer service to inquired about the order. Slow to response to let me know that they don't have it in stock, and make no effort to let me know the status of my order. I had to call and email to find out myself. It's going to be sometimes after Jan 11, 2007 to receive my christmas present for my daughter. By the time I found out the status of my order, it's too late to look for another replacement to have it in time for christmas. I still don't know it I will be able to get the item from this merchant. It was dissapointed to know that they made no effort to let me know the status when they didn't have it in time for the holiday. Yet, they have no problem received my money for the order.

 I would not shop here again

The experience was quite good, as expected.

 I would shop here again