One Step Ahead

One Step Ahead
 
Average Rating: 4.25/5.0 store rating
Customer Service 4
On-Time Delivery 5
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I generally like the products I buy...

by One Step Ahead Shopper, February 11, 2012
I generally like the products I buy from One step ahead, but this toy was unsatisfactory. the tree canopy falls off too easily for a child to use the toy. The monkeys are also very hard to hang. It is not a good toy for a youngster.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

This company always stands behind what...

by One Step Ahead Shopper, January 23, 2012
This company always stands behind what they sell. Their customer service is the best, and I always like dealing with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great customer service, excellent...

by One Step Ahead Shopper, January 15, 2012
Great customer service, excellent quality, and shipped quickly!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great

by One Step Ahead Shopper, January 13, 2012
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All the toys I ordered came on time and...

by One Step Ahead Shopper, January 10, 2012
All the toys I ordered came on time and in the condition I expected them. I will definitely order from this site again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

This was a suggestion for a Christmas...

by One Step Ahead Shopper, January 6, 2012
This was a suggestion for a Christmas gift for my three year old grandson. He uses the alarm each day and its clever design and wake up system work very well for keeping him in his bed until it is time for him to be up and about. This product reflects creative thinking and design. I am always happy to purchase a useful, creative gift for my loved ones.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Won't deliver gift until February

by One Step Ahead Shopper, January 6, 2012
Won't deliver gift until February

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I was happy with the merchandise I...

by One Step Ahead Shopper, January 4, 2012
I was happy with the merchandise I purchased. The quality was great and was delivered on time. It was a plesant experience. thank you wendy faulkner

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great merchandise and service, and...

by One Step Ahead Shopper, January 3, 2012
great merchandise and service, and wonderful specials!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All gifts were received well is advance...

by One Step Ahead Shopper, December 30, 2011
All gifts were received well is advance of Christmas. After I ordered the Robot for my grandson I realized I would like one for my granddaughter too. One quick phone call with a very pleasant customer service rep took care of adding another one to my online order. All toys ordered were perfect. Thanks so much!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service and product from...

by One Step Ahead Shopper, December 28, 2011
Excellent service and product from merchant

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My speial needs grand-daughter was...

by One Step Ahead Shopper, December 26, 2011
My speial needs grand-daughter was thrilled. We think this was her favorite Christmas gift.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good Products for the cost

by One Step Ahead Shopper, December 22, 2011
Good Products for the cost

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One Step Ahead has a wonderful...

by One Step Ahead Shopper, December 22, 2011
One Step Ahead has a wonderful selection of baby products, and I have been very happy with everything that I have ordered for my grandson. I will keep using them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always love ordering from One Step...

by One Step Ahead Shopper, December 18, 2011
Always love ordering from One Step Ahead. Fast service and delivery. Plus they have the best prices around!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

On of my favorite sites to shop..great...

by One Step Ahead Shopper, December 3, 2011
On of my favorite sites to shop..great experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Horrible

by kltnnc, November 21, 2011
Every time that I tried to order from them via phone or internet, there was a problem with their system- The web site could not handle accepting two gift cards.  When I called to place my order,  I was told to call back b/c their computers were down x3, the phone operator took my call, but I was hung up on.   I was told that their computer system couldn't accept 2 gift cards at the same time, which seems rediculous.  After speaking with a manager, she informed me that the Customer Service Department would have to call me back, but that she could go ahead and charge my card.  I was so frustrated that I threw away over $80 in gift cards.  I will never shop from them again.  The only positive is that the people that I spoke w/ over the phone were very polite. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
 

Very pleased with the product I...

by One Step Ahead Shopper, October 23, 2011
Very pleased with the product I purchased. I may purchase a few more pieces as the kids already have their castles and zoos filling up the table!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great, as always.

by One Step Ahead Shopper, October 22, 2011
Great, as always.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The costume size does run REALLY small...

by One Step Ahead Shopper, October 14, 2011
The costume size does run REALLY small compared to regular clothes. If I hadn't read the feedback from previous customers I would have had to send back the costume for a larger size. (it is a infant/toddler costume)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They have some unique items that are...

by One Step Ahead Shopper, October 10, 2011
They have some unique items that are helpful and useful to us.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The sleep sack had to be returned...

by One Step Ahead Shopper, October 9, 2011
The sleep sack had to be returned because of sizing. What was ordered for a two year old toddler was large enough to fit a 7 or 8 year old girl. The return of the product was easy and the refund was expedited very quickly. Although I was not satisfied with this product, I will attempt of order from OSA again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have shopped at One Step Ahead in the...

by One Step Ahead Shopper, October 7, 2011
I have shopped at One Step Ahead in the past and I always received very great service and great quality products. I am happy that some things never change.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

After ordering the size medium costume,...

by One Step Ahead Shopper, September 22, 2011
After ordering the size medium costume, I was worried that it would be too large, so I called customer service. The woman I spoke with was extremely helpful. Not only did she take the initiative to check and see what other customer reviews were commenting on the size, but she checked the inventory to see if there was any danger of running out of the size smalls at the time that I would need to do an exchange. I ended up having to exchange the costume for the smaller size, and that transaction was very smooth as well. It has been a very long time since I have had such good customer service experience. I have already told all my family members about onestepahead and I definitely plan to shop here again soon. Thank you for your focus on quality, not only for your products, but your employees as well.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had fine service but I would not shop...

by One Step Ahead Shopper, September 22, 2011
I had fine service but I would not shop there anymore, as the return policey does not make it worth it for me.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

One Step Ahead is not the cheapest, but...

by One Step Ahead Shopper, September 17, 2011
One Step Ahead is not the cheapest, but they are worth the price difference in my opinion.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

LOVFE IT

by One Step Ahead Shopper, September 13, 2011
LOVFE IT

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent items for sale that I...

by One Step Ahead Shopper, September 11, 2011
excellent items for sale that I can't get elsewhere and great sales also

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Evreything was straightforward and the...

by One Step Ahead Shopper, September 10, 2011
Evreything was straightforward and the product was good. Will shop there again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I bought the backpack for my...

by One Step Ahead Shopper, September 10, 2011
I bought the backpack for my granddaughter so it was sent to her house in Texas. My daughter loved that it was in good condition and that it arrived within the specified time.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

GREAT!

by One Step Ahead Shopper, September 8, 2011
GREAT!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I got exactly what I expected and the...

by One Step Ahead Shopper, September 6, 2011
I got exactly what I expected and the customer service what great! A sale came out a day or 2 after I made my order, and they honored the sale price and even discounted my shipping. I am very satisfied with this transaction and the product is great too! My stroller keeps up with my two little guys very well.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience with One Step...

by One Step Ahead Shopper, September 5, 2011
Excellent experience with One Step Ahead. Will shop again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I orginally ordered the safety gates a...

by One Step Ahead Shopper, September 2, 2011
I orginally ordered the safety gates a year ago, wanted to purchase addtl. gates to extend area, was told had to order complete gate system as extension were not available.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience

by One Step Ahead Shopper, August 31, 2011
Great experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

easy and quick

by One Step Ahead Shopper, August 19, 2011
easy and quick

  I would shop here again
Overall Rating: 4/5.0 store rating
 

One Step Ahead has a lot of merchandise...

by One Step Ahead Shopper, August 17, 2011
One Step Ahead has a lot of merchandise to choose from. Love the website!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great! Had no problems. It even got...

by One Step Ahead Shopper, August 9, 2011
Great! Had no problems. It even got here before the date given.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The hats I purchased are the best EVER....

by One Step Ahead Shopper, July 31, 2011
The hats I purchased are the best EVER. My son has a large head, so ordering by head measurement is the only way to go. You're one of the only merchants to provide chin straps with these hats, too! Awesome!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have shop at one step ahead throught...

by One Step Ahead Shopper, July 20, 2011
I have shop at one step ahead throught the progressive growth of my child and all products received has been to my satisfaction and my child safety.

  I would shop here again
Overall Rating: 5/5.0 store rating

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