On The Fly

On The Fly
Average Rating: 2/5.0 store rating
Customer Service 0
On-Time Delivery 0
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Very disappointed

by brokerbob, November 11, 2009
I ordered several items from a couple of different online retailers recently, that included a pair of Martin Dingman loafers from OnTheFly.  The next week about 7 days later, all my other items arrived but not my shoes from OnTheFly.  When I called OnTheFly to see if there was a problem and they were just then shipping my order.  They did then overnight them to me, but I do not feel I should be forced to prod a retailer to get my order shipped.  Therefore, I am very disappointed with OnTheFly's service and will try in the future to avoid placing an order with them!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating

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