OfficeFurniture2go.com

OfficeFurniture2go.com
Average Rating: 3.42/5.0 store rating
Customer Service 0
On-Time Delivery 0
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Have not received product. It has not...

by OfficeFurniture2go.com Shopper, June 19, 2013
Have not received product. It has not been shipped yet my credit card has been billed. Normally items are not put on credit card until item has been shipped. I would prefer my c card be billed after item is shipped

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My shipment contained 2 right side arm...

by OfficeFurniture2go.com Shopper, April 17, 2013
My shipment contained 2 right side arm pieces, rather that 1 right and 1 left. I am very VERY disappointed. Now have to wait for a left arm to be delivered to me.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

A very good experience.

by OfficeFurniture2go.com Shopper, February 13, 2013
A very good experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good, high-quality product. Merchant...

by OfficeFurniture2go.com Shopper, January 14, 2013
Good, high-quality product. Merchant should improve ease of search on website though - hard to find the right product because filters weren't working well.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

totally pleased with the process and...

by OfficeFurniture2go.com Shopper, November 12, 2012
totally pleased with the process and results.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Advertises items as in stock when they aren't

by kinbrooklyn, July 6, 2012
Bad experience. I ordered an item. It says "in stock" and the order goes through. A few days later they call me to tell me that they do not have the item but think they can get one from the manufacturer by the end of the month ( today is the 6th). I tell them I don't want it in that case and they need to cancel the order. I just now looked at the website and the item is still listed "in stock" and can be added to the cart even though they are clearly aware they do not have the item. If they attempt to finalize my charge I am going to stop payment. In any even it's at least a hassle because now I have to wait for the pending charge to go away so I can order from somewhere else. I am also dubious about whether a company that advertises and sell items they do not actually have is going to bungle canceling and refunding this order. 

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Very pleased with your company!

by michone123, December 10, 2011
Hello, this is the second time I have ordered from you. I am once again happy with your service, from the notifying me of the sale, the price and the speed of delivery. I am sure that I will be a return customer. I love my gel fuel fireplace and I am grateful that I am able to burn it with your great priced fuel!!!!
Thanks a bunch,
Michone

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fantastic!

by kattrax, December 9, 2011
Shopping at the OfficeFurniture2go.com Online Store has always been a positive experience.  Orders are filled promptly and delivery is always on time or even before the scheduled date.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great!

by cateland, December 9, 2011
Great! Always been happy with the service, products and prices! Shipping is timely and free! An outstanding offer for gel-fireplace owners re-ordering gel.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Absolutely one of the best experiences I have had with online retailers

by funsungirl-fl, December 9, 2011
I cannot say enough about the people at officefurniture2go.  They were polite and knowledgable on the phone when I ordered.  The products arrived on time and when I noticed some small scratches I called Sarah at officefurniture2go.com and she sent a repair man within days.

Absolutely one of the best experiences I have had with online retailers. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Stay far, far away.

by matt246, August 18, 2011
I've ordered twice from OfficeFurniture2Go.com.  I regret spending any money here.  With my first order, my desk took nearly two months to arrive, after it was first delivered broken.  They did repair the desk acceptably.

My second order was "delivered" by the truck driver, who left 850lbs of my new furniture on a skid on the curb in front of my office building.  Even though my first order came with in-office delivery and setup, this order came with leave-it-on-the-curb-and-handle-it-yourself quality, although I had selected the same delivery type each time.

My advice is to stay as far away from OfficeFurniture2go.com as you can.  I can only imagine that the entire collection of http://2go.com/ sites operates in the same, amateur manner.  The same parent company owns multiple retail websites, which you can view here: http://everything2go.com/

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

horrible logistics, no concept of customer service

by sbv206, April 25, 2011
Ordered a fairly expensive set. They missed the delivery date. Completely ignoreded service request sent via e-mail they recommend using for this type of requests. Conformation e-mail for the order does NOT list customer service # to call.

When I called, they could not even tell me if my order has shipped at all (they have no concept about logostics and being able to track an order with manufacturers/warehouses).

The person on the phone spoke unprofessionally and could not provide any information whatsoever about the status of my order. When I asked to cancel, she stated I cannot cancel because she does nto know if order has shipped. Plain rediculous.
I have been promised a phone call with the status tomorrow.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating

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