Novica

Novica
Average Rating: 4.26/5.0 store rating
Customer Service 5
On-Time Delivery 5
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No trackable shipping. Very slow. No accountability.

by artseeker, October 9, 2013
Still waiting for merchandise. Very slow shipping.

I realize this is coming from out of the country but when I checked on the progress it was making you can't track your package. I called NOVICA and got some very casual person on the phone who just kept repeating that shipping can take up to 16 days. But she had no idea where my package was.


The next time I called someone else answered the phone and she said the item had not yet shipped and did not know when it would ship.   

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Purchased alabaster jewelry box for...

by Novica.com Shopper, April 4, 2012
Purchased alabaster jewelry box for 37th wedding anniversary. Packaging was exceptional, but item arrived with multiple cracks that customer service person initially said he would handle to my satisfcation. He later said cracks were within all such boxes. Novica ruined what could have been a uniquely memorable event.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

BEST shopping experience and customer service!

by rickytickity, October 12, 2009
BEST shopping experience I've ever had.  I'm so grateful they connect us with so many talented artisans around the world!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I returned my item b/c it started...

by Novica.com Shopper, October 13, 2008
I returned my item b/c it started falling apart the first time I wore it. However, the return and refund was very simple and timely. The merchandise is good quality in general and I would purchase again (with caution)

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very OK and fast delivery !

by Novica.com Shopper, August 10, 2008
Very OK and fast delivery !

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service. Very fast shipping....

by Novica.com Shopper, June 7, 2008
Excellent service. Very fast shipping. Beautiful product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

it's always a little scary to order...

by Novica.com Shopper, May 10, 2008
it's always a little scary to order jewelry online from a site for the first time. What a wonderful shock to get a product even better than I expected. I espcially like the way NOVICA is connecting small artisans around the globe with customers who would've been previously unavailable to them. And not even acting as a "middleman"....my bracelet was shipped directly from the lady in Thailand who created it. What a concept!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was very happy with the item. It was...

by Novica.com Shopper, April 11, 2008
Was very happy with the item. It was beautiful and well crafted and received quite quickly. Will definetly shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Reliable.

by Novica.com Shopper, January 3, 2008
Reliable.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received my purchase from Peru to UK...

by Novica.com Shopper, October 29, 2007
I received my purchase from Peru to UK within a week of ordering and this included one day's delay due to having the good redirected. Amazing. The package was damaged on arrival, but the contents unaffected. I would use Novica again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

i had never even known of novica b4...

by Novica.com Shopper, October 15, 2007
i had never even known of novica b4 this purchase. i was pleasantly surprised that it was affiliated to some degree w/national geographic -- that provides credibility. i was amazed at the diversity & quality of merchandise. i was even more in awe of the reasonable shipping time for this item, the quality for the amount paid, & the wonderful presentation. i am sure i will be shopping novica again. it was a wonderful internet shopping experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with it all.

by Novica.com Shopper, February 22, 2007
Very pleased with it all.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The spirit house is of high quality and...

by Novica.com Shopper, December 29, 2006
The spirit house is of high quality and arrived in excellent condition. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything I've ordered from Novica...

by Novica.com Shopper, November 18, 2006
Everything I've ordered from Novica from artwork to dolls to jewelry has been more beautiful than it appeared on the website. They kept me informed of when it was mailed, when it hit customs, and when it would arrive. I continue to recommend it to friends who want quality products without the middle man's mark-up.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was ok. like wooden sculptures but...

by Novica.com Shopper, June 29, 2006
It was ok. like wooden sculptures but dresses to small wish they made maybe plus size clothing in the same dress was purchased and returned!!

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Magical

by austynkarleigh, August 25, 2003
Absolutely top rate speed and quality. I love it! Shopping at Novica is a cultural, pleasurable expe   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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