LightInTheBox

LightInTheBox
Average Rating: 4.2/5.0 store rating
Customer Service 0
On-Time Delivery 0
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Want to cancel the order

by gricezhai, January 17, 2014
Wait my item for more than a month. The size is obviously not accute as shown on the chat. Just want to return the product but on response from the customer service. Not happy with this shopping experience. Will try Abbydress, amazon or ebay instead. 

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

I have not received the product.

by naluhlopes, December 4, 2013
I have not received the product.
Bought in August and so far I have not received.
Only receive automatic emails that do not solve my problem.
I would like a real solution.
I await response!
Luciana.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Terrible!!

by meyerkd, August 7, 2013
Worst place ever!  Bought two dresses returned them and never recieved a refund.  That was two years ago.  I tried contacting them again now and they want me to send them a copy of my passport.  What?  They want me to open a paypal account to put the refund money in.  Done.  Now they say that won't work.  They won't credit my credit card because the card I used two years ago is expired.  I told them I have the same card, same account number with a new expiration date.  No good.  I hope people read this and not order from them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
I think I am a patient and understanding guy, so if my order ships a day or two later than promised and arrives a few days later than expected I am okay with that.  I also realize that the trend of these discount online stores these days is to   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Amazing!!!!!!!!

by thanosvolas, November 11, 2012
Great products in great prices accompanied with the best of all!! An amazing service...looking forward to a new purchase as soon as possible!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
I am very pleased with their service. I ordered 5 items and they arrived on time, as promised 10-20 working days. I ordered three watches, and with them I am very pleased. One of them costed 5 dollars and for the price it was ok, although I expexted a   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Quality goods and timely delivery for a great price at your fingertips.

by lizgcanada, November 2, 2012
I purchased faucets on Light in the Box. The faucets are stunning. I can't believe how amazing the quality is given the low price. 
The instructions are pretty straight forward too. I am looking forward to installing them in my bathroom.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

frustrated

by mgreena, November 2, 2012
I was very frustrated with the process.  I ordered my daughters dress and did not know it would take weeks. I did not like that I couldn't call and talk to someone and get help with expediting shipment.  The day that i emailed and said if i couldn't have the dress by a certain date the dress shipped but it did not arrive on time for her special day.  When the dress did arrive it was too big but it was beautiful.  I figured we were stuck with it since it is the size we "thought" we needed based on the online sizer.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Would recommend this website.

by roxiem, November 2, 2012
Very comfortable shoes. Sizing perfect. Look very classy. Very easy buckle - much better than the standard buckle which is always difficult to manage. Overall excellent.  Wish I had read the small print about VAT being payable on delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

good sevice

by drony, November 1, 2012
good store, easy to use interface. Fast delivery (when ordering more than 50) will be using more and advise friends. All of items works fine

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Awesome

by dvdferns, November 1, 2012
I recently purchases a stylus for my Ipad from the website miniinthebox.com. The link is also lised below

http://www.miniinthebox.com/touchpad-stylus-pen-for-ipad-black-_p121886.html

I was not aware that this item could be used on both ends until after my purchase so that was a plesant surprise for me. I love this site and am currently awaiting my next order to come in. This was a great product and would recommend it to anyone looking for a good stylus

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The best site!

by veselina566, November 1, 2012
Im verry happy, becouse one of my orders - keychain watch is in my hand and it is so nice that I can believe! MiniInTheBox is the best!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good equipments for a competitive price

by blade1973, November 1, 2012
Please note that I have order a few times and I have they have always sorted out all of my problems in a professional and timely manner. 

My previous order was for a Racing Steering Wheel for Wii (Black) and I was Very satisfied with my Purchase, it came on time and the plastic is made of really sturdy material for a great price.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Very professional, on time and safe business. Highly rated by me

by kamados, November 1, 2012
It's the second buy i made from this eshop, and might say i am as impressed as a small baby in a candy shop!! Excellent information before, during and after the purchase, products received on time and in mind condition! Already forward it and recommended to many of my friends here in Greece!

So far i purchased watches and keychains, which they look very impressive and value for money. In the near future i will make more buys since many of my friends who saw these products already requesting me to buy something for them too!

I enjoyed the fact of the excellent communication between us, the security of the whole transaction. Godd jod!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Very Good So Far

by paulse007, November 1, 2012
I order three things off MiniInTheBox.com over two days and recieved my first item yesterday which I am very pleased with. Hopefully my other items will arrive tomorrow at which time I will write another review.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Awesome wide variety of product designs at reasonably low costs

by jennyfruit, November 1, 2012
The thing i liked about Light in the Box is that there is a huge selection with a wide variety of styles at a low cost. They offer small sizes that I cannot find here in New Zealand.  It would have been better if the delivery is a little bit faster to New Zealand.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Big variety good prices easy to use site great help for your searching technology products

by kobis1970, November 1, 2012
Right on time,everything went well.The product was in perfect contition and very useful.The children were excited with it.I m very pleased,thanks a lot.

x I would not shop here again
Overall Rating: 3/5.0 store rating
 

Excellent custoimer service and product.

by meganmuff, October 31, 2012
A great way to shop.  Excellent customer service and delivery was a lot faster than I expected. The product quality was as expected and matched or exceeded the price.  The only fall back was the sizing, but this can be expected when ordering online, and the customer service was helpful to deal with to solve any problems.  Highly reccomended.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

excellent!

by hcodman, October 31, 2012
This is an awesome hair cap. It is so easy to use and helps make my hair soft, shiny, and beautiful. I will purchase more from Lightinthebox. Thank you. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Highly recommend this site to EVERYONE i know! will definitely try it again

by sana911, October 31, 2012
my shopping experience was great at the lightinthebox.com
i ordered two iPhone5 cases and both are awesome and light.
they go great with my iPhone5.

  my phone looks great

i can show off great cases.

i will keep coming back to this site for more of my shopping!   

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

excellent

by richardmcr, October 31, 2012
It was very pleasant to shop at lightinthebox, because things are very cheap, and the quality of the products are very high. Despite the longer time I had to wait, something about 20 days, my order arrived perfectly.
The payment methods are very safe and even who doesn't have a credit card like me, can shop. 

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Will definitely be ordering more products!

by cheridee, October 31, 2012
 I finally found a great car charger for the Iphone!! The price was so unbelievably inexpensive and the quality is amazing! I bought both the black and the white colors to match our Iphones. I received it within the time the website noted but I think I will pay for shipping next time...I can't wait to get my products!!!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Slow delivery, but good order accuracy

by twin31, October 31, 2012
Delivery speed is very slow,
order accuracy is very good,
customer service not checked yet.
I think that overall satisfaction is good for me

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Quick, helpful and fun

by png68, October 31, 2012
This is the first order from LightInTheBox and it was completed completely trouble-free. Their postage and packaging rates are very reasonable too.
The fact that you can track the order helped to reasure me of the delivery.

The items arrived very quickly and were well packaged.
I ordered three watches; Two of the watches worked perfectly and I love them they are quirky. I can not believe how reasonably priced they were.

However and unfortunately one of the products was faulty and after contacting them they were very quick to reply and offer a number of resolutions to resolve the problem immediately. As a result I would rate their customer services as very good, quick and supportive.

They have a very interesting range of products which are very reasonably priced too and the quality of their goods are good.

I would recommend them to other people since I had a great experience with them.
I would suggest checking out their website and items I think you will find it hard not to order something.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

GOOD QUALITY FOR THE MONEY !

by malila, October 31, 2012
All items delivered within the 20 working days term. No problem concerning the quantity or quality of the items.
The customer service answers to each and every question, in the requester's language, which is a nice touch.
Overall, I am satisfied by the price and quality of the products, as well as the services provided.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

prompt service

by filipcarrein, October 31, 2012
Perfect service, led spots arrived within the expected period (around one month), properly packed.
Installed led spots, and all worked fine, color temperature as expected, perfect replacement for the 20W halogen lamps that I used before.
Thanks !

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

good value

by drew247, October 31, 2012
the advent children sword was absolutely amazing worth every single penny and a steal as they can sell for up to ?350 on ebay bargain 

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

My experience was very exciting and thrilling. Iam very satisfied indeed.

by janemerea, October 31, 2012
This Shoes is very comfy. Love it. Iam usually a size 42 but ordered size 43. It fits just right around the ankles but loose on top of feet. My feet is long and thin. I am very pleased with the shipping, delivery was as as expected before time. Packaging is clever and very neat. Products are of fabulous quality. You pay less for better quality at lightinthebox.

Thank you lightinthebox

I am planning my next purchase for my bridesmaids at lightinthebox.

Lightinthebox is a safe a secure and TRUSTED site to purchases products.




  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great,Surpassed my expectations

by divinefavour, October 30, 2012
I am really pleased to say that all products purchased were at very reasonable prices and excellent delivery time,even when i had problem with just one item a full refund was given back.
Honestly I have more confidence shopping with LightInTheBox and would highly recommend them to all my friends.Surpassed my expectations.

  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Brilliant Buy

by kaseyclinton, October 30, 2012
i bought the beautiful Waterproof Self Winding Mechanical Silver Wrist Watch (number #00235425) for $19.73. If I may add, an extremely great price. I bought this for a christmas present for my dad who is in fact in desperate need of a new watch. I am pretty sure he is going to love it :) the transparent face showing all the inner working of the watch is an elegant touch. making it very appealing. the watch is exactly my dads taste, and in my opinion, any mans perfect watch

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Great

by k4942, October 30, 2012
Thank you Light in the box,a great economical,unisex thank you gift for our wedding guests that was beach-themed.Exactly what I wanted.I cant wait to give them to our guests.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great and Fantastic, well recommended to anyone.

by tala2012, October 30, 2012
Shopping at Mini in the Box is fantastic, alot of affordable and great gadgets and beautiful items that are well presented. 
All my orders were accurate and well packaged, standard delivery was normal as this was via post and the exact estimate timing was within 20 days as per instructions before the orders was despatched.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

wonderful and excellent service

by rajimodibbo, October 30, 2012
an excellent item when ordered the leopard i wasn't sure of what to expect but when it arrived it beat my widest imagination. glad i bought it. the features are wonderful. downloaded a lot of books, music and movies. 



x I would not shop here again
Overall Rating: 0/5.0 store rating
 

great experience - lots of reviews and description about a variety of products.

by foom101, October 30, 2012
delivery is quick (2 weeks). price is amazing!

the products are of good quality for a very good price.

there is a lot of variety of products.

i love the fact that there is a lot of customer reviws and detailed description about the products.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I've been searching for the perfect dress for the Military Ball this year that is also not too expensive. I came accross Lightinthebox.com when I was searching google and looked through their dresses. I had a picture in my mind of what style dress I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Absolutely brilliant!

by fatima5, October 30, 2012
Delivery was quick and packing was excellent! All my items arrived safely and nothing was damaged. Lightinthebox exceeds expectations. I did not expect the quality of the products to be as high as they were. Customer service is also lovely and they deal with matters quickly and keep replying until you are 110% satisfied. I have recommended them to many friends and I already have my eye on lots more products that i cannot wait to purchase. Price ranges are for everyone and anyone! I love it!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

All the stuff has a perfect prize and are very useful.

by krakenbor, October 30, 2012
The object i've bought it's amaizing, it is something that i ever wanted to had , and when i saw in miniinthebox i've quikly bought it.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Low prices with excellent service and on time delivery.

by evanh, October 30, 2012
Lightinthebox has all its products send to all over the world at the same low price . Their service is excellent. I got answers to all my questions promptly.
Delivery even in this part of the world is on time. Products on packages are as ordered. There are the company you would like to make business with.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Best on-line shopping, good product, and very positive experience!

by mariogb, October 30, 2012
I have purchased many items from this company, at first I was very sceptical about the quality of the merchandise and the low prices
but after my first order I changen my mind.

All the product are top class and very cheap.

I am delighted... definitely you have a very good customer!

Thanks a lot!

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I like this page very much! The prices are very friendly!

by reduktor, October 30, 2012
The delivery speed was very rapid, one week.The company is very reliable. They inform me from every step by shopping, for example: order, pay, shipping..The products are very good quality. Always get I that products, what I ordered in this quality.I take advantage of customer service, they were rapid, correct and very kind. I got answer inside 24 hour. I like this page very much!I found on the internet perchance. I'm contented customer, I will in the future to shop from this company. The prices are very friendly.
Thank you!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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