Jewelry By Novel

Jewelry By Novel
Average Rating: 3.24/5.0 store rating
Customer Service 0
On-Time Delivery 0
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I would like to share my horrible experience with Jewelry by Novel. I purchase a very expensive  diamond ring and i took it for an appraisal to a professional. The appraiser explain to me gave me a report but the quality, clarity and the diamond   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Great Selection, Easy to browse Menus, Very Friendly Staff

by robinjs, March 1, 2012
I was hesitant at first in buying online, however due to time constraints, I had no choice so I plunged in. After reading much reviews on jewelrybynovel.com I decided to go with them. i had the chance to talk to a certain glenn and proceeded to ask about shipping costs and timeframes since the earrings that I will buy will be for my daughter’s birthday (I am stationed abroad you see). We agreed on the dates and proceeded to explain to me the details of the earrings that I like. Overall it was a wonderful experience! But still the time that my daughter would receive it will be critical. And guess what they were right on fly! Only problem is my wife loves it the earrings too. So I guess I will be contacting them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

excellent experience

by Jewelry By Novel Shopper, December 24, 2011
excellent experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The shopping experience was fine & the...

by Jewelry By Novel Shopper, December 24, 2011
The shopping experience was fine & the prices are great but the return policy of only giving you 7 days makes one think they have little confidence in their product.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Do Not Buy! Stay Away!!

by oscar52, September 20, 2011
Terrible Company! Beware. I bought diamonds stud earrings and that were supposed to be of good qulaity but were actually worht half as much. I took them to a few jewelers and they all said i got screwed big time. They will steal your money. Do not buy from them!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

I was very impressed with my whole...

by Jewelry By Novel Shopper, September 12, 2011
I was very impressed with my whole experience and intend to use JBN as a primary diamond source in the future. Their customer service people were extremely helpful and knowledgeable; their shipping was prompt and without complications, and their courtesy and patients in helping to explain options was beyond expectations.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
I wonder who wrote all these positive reviews. If you value your time and money, never deal with Novel Fine Jewelry, Inc.I ordered earrings on JewelryByNovel.com. When I received them I was surprised by how poor they looked. They were yellow,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

Item was wonderful then my expection.

by Jewelry By Novel Shopper, July 3, 2011
Item was wonderful then my expection.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I had to return the item purchased and...

by Jewelry By Novel Shopper, January 18, 2011
I had to return the item purchased and they were very cooperative and helpful.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I felt the product was falsely...

by Jewelry By Novel Shopper, December 17, 2010
I felt the product was falsely advertized.The stones recieved were small and discolored

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
In the fall of 2009 I ordered a diamond ring from Jewelry by Novel. It took a lot of time and stress to order, because they did not accept paypal users from other contries then the US. But after a month or two they finally fixed that, and after   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Excellent value. I was looking for a...

by Jewelry By Novel Shopper, June 18, 2010
Excellent value. I was looking for a reasonable graduation gift and tis was easy one stop. Best was the coupon for extra ten percent and no shipping charge. These makes the difference for me.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

His advertisement regarding the ear...

by Jewelry By Novel Shopper, December 19, 2009
His advertisement regarding the ear rings in question led me to believe they were rated at one carat each, not a total of one carat as I came to find out when the merchandise arrived.

  I would shop here again
Overall Rating: 4/5.0 store rating
 
THIS WAS THE MOST UNBELIEVABLY INCONSISTANT, HORRIBLE COMPANY I HAVE EVER DELT WITH.  I ORDERED A DIAMOND RING ABOUT A MONTH AGO, AND INTENDED ON PROPOSING TO MY GF ON A FAMILY VACATION.  I PLACED THE ORDER AND WAITED PATIENTLY FOR THE SHIPPING   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I have been looking around for the perfect pair of hoop earrings for my girlfriend. She is really picky about the size, she doesn't want them too big or too small or even too shiny. I found Novel/JewelrybyNovel had the lowest price but I was still unsure   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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