hotjackets.com

hotjackets.com
Average Rating: 3.5/5.0 store rating
Customer Service 3
On-Time Delivery 5
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The actual jacket looks much nicer than...

by hotjackets.com Shopper, September 24, 2013
The actual jacket looks much nicer than the graphics they show on the site. This jacket costs almost twice as much at the local store in town.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Jacket is awesome and fast package arrival

by barrywright, September 10, 2013
Delivery was 2 days to Texas. Order receipt email came within a minute from paypal. 1 hour later received shipping details email with tracking number. They shipped USPS to ship the package. USPS.com tracking info was updated next day.

Was suprised it arrived in the 2 days. USPS is getting better. The package was left inside my door.

The jacket is awesome. wish they had more selection for adults. Some adults like these jackets too. They need to make more in adult sizes.

This site is mainly for kids selection. Asked them to make a hello kitty style. They say they cant. The site says inventory levels updated , the selection is wide.

The jacket is fully embroidered and lined in a satin type material. The material has a cartoon print that makes the spongebob jacket. The colors are vibrant. The main part of the jacket is black. Should hold up well against dirt and stains.

They have a store logo, the quality you expect at a price you will love. I Will order again. My friends asking where I got it.

Thank you,
Barry

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

fast shipping - betetr than described product

by nathan41, August 19, 2013
I order two jackets for my grandchildren. They arrived in three days, and the stitching was adorable. The Post Office delivered the box to my front door. I will order for them again.  I have my eye on one of them M&Ms jackets for myslef.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Horrible Experience -- DO NOT BUY FROM THEM!

by kkuhns, April 25, 2008
Definitely do NOT buy from these characters! I ordered a jacket from them and received a confirmation that they had my money. But ten days later, my order had not been shipped. When inquiring with sales, this was their reply: "Well gee.. let me see.. it does say back order on it. What do you think that means?"

When asking where it said backorder, this was their reply: "wow back order was buried right in the cycle for the size. When you selected the size it said Back Order Medium, so I guess this was an overload for you.."

I RECEIVED NO OTHER INFORMATION FROM THEM EXCEPT SARCASM!

If you value your money, DO NOT trust it with ARROGANT BUMS like this! I filed a complaint with the US Federal Trade Commission (http://www.ftc.gov/) For similar complaints from other people, See http://www.complaintservice.com/complaints/hotjackets-com_8017049.php


x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

the worst i have received anywhere

by klj6899, December 11, 2006
i ordered 3 children's jackets, over $200 worth. they didn't have one of the jackets i ordered in the size and color i ordered so they just sent me a totally different color jacket. They didn't even let me know first that they were out of that size so that i could reconsider that jacket. the owner wanted me to pay shipping fees and restocking fees in order to exchange the jacket they sent me which i didn't order. when i called to talk to someone the owner had a real nasty attitude and cursed me.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They seem to have a large selection of the jackets.

by speedbuyer, August 16, 2004
Fast shipment and feedback. Provided tracking info. Received exactly what I ordered. The jacket was in mint condition still with the factory tags.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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