Handle Sets.com

Handle Sets.com
Average Rating: 4.88/5.0 store rating
Customer Service 5
On-Time Delivery 5
See all Handle Sets.com listings

Read 12 reviews

Showing 1 - 12 of 12

Sort by:
Items per page
 

Responsive customer service

by john4153, October 11, 2012
I originally posted a negative review about Handlesets.com and Build.com based on an experience in which Handlesets.com cancelled an order about 1 week after it had been placed. I had no warning that would happen, as it was a phone order, and I was told they were in stock. Apparently, Handleset's distributor had set a higher minimum order for Handleset.com.


Today, I spoke with a different person in customer services at Handlesets.com. She understood the problem that the cancellation caused for me and my client and was able to get an exception to the minimum order requirement of their distributor.
 
Although the delay is an annoyance, I am more than pleased with the added effort and follow-up by customer service at Handlesets.com.


Life is not without problems. What is important is how problems are solved. And in that regard, I have changed my opinion of Handlesets.com to a recommend.


  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Great service.

by Handle Sets.com Shopper, November 21, 2008
Great service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They had excellent availability of...

by Handle Sets.com Shopper, September 28, 2008
They had excellent availability of choices and many technical details on the merchandise which made my purchase easy. I will definitely shop at this site again and will recommend to friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

this was my second purchase...so...

by Handle Sets.com Shopper, July 21, 2008
this was my second purchase...so problems and excellent service. I have put this web site in my favorite list!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered a door knocker and received...

by Handle Sets.com Shopper, June 30, 2008
I ordered a door knocker and received an email confirmation that the item was on backorder. Within a week the item was shipped and was received a day early in excellent condition. I recommend this site for convenience and great prices.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

No problems

by Handle Sets.com Shopper, May 23, 2008
No problems

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent service. I would highly...

by Handle Sets.com Shopper, May 13, 2008
excellent service. I would highly recommend this site.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by Handle Sets.com Shopper, April 7, 2008
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received exactly what I ordered in...

by Handle Sets.com Shopper, August 21, 2005
I received exactly what I ordered in time that I expected. Who could ask for anything more?

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent response, information,...

by Handle Sets.com Shopper, July 11, 2005
Excellent response, information, website information and receipt of merchandise.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The levers are lovely and substantial...

by Handle Sets.com Shopper, July 11, 2005
The levers are lovely and substantial and arrived promptly and in good order. Also, the company was careful to check with me on a question they had about my order, which I appreciated.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They had what I wanted, I ordered it,...

by Handle Sets.com Shopper, June 27, 2005
They had what I wanted, I ordered it, and it was delivered on time as I expected it. It doesn't get any better than that IMHO.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

Copyright © 2000-2014 eBay Inc. All Rights Reserved

Advertisement
http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe140.sp4-19584
http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe140.sp4-19584