Footlocker

Footlocker
Average Rating: 3/5.0 store rating
Customer Service 3
On-Time Delivery 4
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excellent

by Footlocker Shopper, February 19, 2014
excellent

  I would shop here again
Overall Rating: 4/5.0 store rating
 

always satisfied w/our FL purchases

by Footlocker Shopper, December 1, 2013
always satisfied w/our FL purchases

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Best online shopping experience yet.

by Footlocker Shopper, November 25, 2013
Best online shopping experience yet.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One word to describe my online shopping...

by Footlocker Shopper, November 10, 2013
One word to describe my online shopping experience at Footlocker....."excellent!!!!!"

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great product; just presentation of the...

by Footlocker Shopper, January 17, 2013
Great product; just presentation of the product poor. Sneakers were a gift to my father for Christmas. UPS delivered them and when I opened the package the box was ripped up and required taping in numerous spot; sneakers were fine. Not happy with box; yet happy with sneakers :)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was quick and easy. I would...

by Footlocker Shopper, January 7, 2013
It was quick and easy. I would definitely use the online site again for any future purchases.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Impressed with their concern

by natkic, November 28, 2012
Very impressed. There was a mix up and I accidentally ordered an underarmour hoodie, when I called to cancel the supervisor got the warehouse to cancel the shipment. Very very impressed! I called about 4 or 5 times about this issue and each person I spoke to was extremely friendly. If shipping to Canada was free I would order off this site a lot more!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

II had no problem with the online store. Just the sneaker.

by underthebed19, March 17, 2012
I purchase a pair of Lady's Footlocker SHOX SHE MONSTER B/SIL sneakers.  When I tried them on they were perfect.  When I started wearing them they were fanatastic and they looked great!. 

One week later I noticed the back of my legs were sore, then my back was sore.  Now every morning I walk up and I am aware of the pain.  Even when I'm doing my floor exercises I have a hard time getting off the floor..  For $115.00 I am not happy. I think I'm going back to return (if I can) and I'm going back to E.M.S. and getting the Salmon snwakers that I usually buy.   If this is what saving $25.00 means then It's not worth it.  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 4/5.0 store rating
 

APALLING

by cazzyb70, December 16, 2011
I ordered some basketball trainers for my son on 29th November. Order went through fine or so I thought. 3 days later I receive an e-mail saying the order is cancelled because there is an issue with my card. Checked my card and they had already taken the money. Phoned Footlocker, rep said didn't know what issue was, could try and find out but would take four weeks to get a reply. they will credit my card but can take up to 8 weeks. So they have my money for 8 weeks, my son has no trainers for his christams present.ABSOLUTLEY APALLING SERVICE. DO NOT USE THIS COMPANY!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

USELESS.

by gonzy, November 1, 2011
I will never buy any thing online from footlocker.com again. They are SLOW and incompentent. I placed my order 2 weeks ago and it still has not been shipped. I am unsure when or if I will recieve the items that I ordered. Ten days after I placed my order I emailed footlocker to ask why my items had not been shipped. They emailed back and said my order was on hold 'for payment verification'.They then said the payment verification department had sent me a notification requesting personal information via email on the 10/24/11.This was a lie as they never sent me anything on that date. I emailed the personal information requested and asked if they could let me know when when my items would be shipped. Footlockers reply was that they did'nt know and that my payment still had not been verified. I then sent another email a couple of days later and got the same reply that my order was still on hold for payment verification...I will not buy anything from footlocker.com again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
Footlocker.com is about the opposite of what any internet purveyor should be. If you are foolish enough to place an order with them, they will ask you for all sorts of personal information that few other sites ask for, then despite confirming your order   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Footlocker is a scam, be warned.

by pappla, May 12, 2011
Footlocker is running a scam online. They intentionally mislead you by listing product that they don't have and then sending you something else when you order it and hoping you will keep it instead, if not then you have to wait almost a month to get your money back. I ordered puma speed cat 2.9 in red as listed on their website and they sent me black instead after calling them, they now confess they don't have the red color and said the website has not update yet. it's been months now and the red color is still showing up on their website. don't trust them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

DO NOT ORDER FROM FOOT LOCKER ONLINE!!

by ezservice101, October 27, 2009
I highly recommend avoiding any orders from Foot Locker online. Your better off going to Zappos or to a retail store directly. I ordered a pair of Nike shoes that arrived in a generic box without any packaging that were also clearly worn. Seriously. The bright orange Nike box that usually comes with a pair of shoes wasn't include in the shipment. There was dog hair on the sole of the shoe and I was charged for the return shipping so basically I paid $17 to try on a pair of shoes. What a rip off. They get you because you think you're saving $ with their discounts but then after all the hidden fees, you pay as much as you would have, had you paid full price in the store. When I called customer service and inquired on why I wasn't reimbursed the full price and said that I will never use their service again, the sales associate kind of laughed and said "That's fine.. anything else I can help you with?" Lame experience. Never again, that's for sure.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
My shopping experience at Foot Locker Online Store unfortunately was not good. Simply put, there are other online stores that offer free shipping on both purchases and returns. Foot Locker does not and will not. There is no store where I live, so I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Thank you Footlocker

by coldbigfoot, April 7, 2006
After running around for 3 days on my annual size 14-15 Canadian bricks and mortar shoe hunt,i had some advice given me,shop on-line at Footlocker.com.Best advice ever,
ordered 04/03/06 arrival 04/07/06 not even 4 days,shoes fit,after all was said and done,currency exchange,shipping,duties,still saved 30%.
Will only purchase on-line from Footlocker from now on,seeing as the Canadian stores don't care about anyone with a bigger than size 13.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Although I have shopped in the Foot Locker stores many times, this is my first experience ordering online from the company's website, and so far, it has been thoroughly frustrating. Last Friday, April 2nd, I placed an order for one pair of sneakers.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
Making the order was easy. I purchase a single pair of in stock sneakers on Sunday. Wednesday night they still hadn't received a credit card authorization. You would think that would be automated...Guess again. I did a phone authorization on   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
My husband is a crazed soccer player. In the winter, he plays in one indoor league; but in the summer, he's sometimes involved with up to four different soccer teams. This year is no different, he's involved with a high school alumni soccer team, a   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Footlocker is one of the best stores for foot gear.Their online store is very easy to use.I was very pleased with the enormous online selection.The prices are not to hard on the pocketbook or wallet.They always have a really good sale going and you don't   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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