EyeSave.com

EyeSave.com
 
Average Rating: 3.9/5.0 store rating
Customer Service 2
On-Time Delivery 4
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very good

by EyeSave.com Shopper, February 5, 2014
very good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Bought from them before and have always...

by EyeSave.com Shopper, January 28, 2014
Bought from them before and have always had a very satisfying experience with them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good price good response time

by EyeSave.com Shopper, January 26, 2014
good price good response time

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I was so happy to find my favorite...

by EyeSave.com Shopper, September 26, 2013
I was so happy to find my favorite glasses- I ordered 5 pairs- The style and quality are fabulous. The salesperson was wonderful on the phone. Thanks for a great shopping experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

On the day I was expecting the package,...

by EyeSave.com Shopper, September 13, 2013
On the day I was expecting the package, I received an email telling me that the package was shipped that day. They explained that they had to wait for one of the items. I would have appreciated an email telling me that there was a delay earlier on.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

seems as if it is taking a long time to...

by EyeSave.com Shopper, August 26, 2013
seems as if it is taking a long time to receive the glasses.................

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Placed the waited 6 days before it...

by EyeSave.com Shopper, August 10, 2013
Placed the waited 6 days before it shipped and their tracking system is terrible, it always went to other things they were trying to sale.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Was not able to use PayPal because...

by EyeSave.com Shopper, August 1, 2013
Was not able to use PayPal because eyesave could not add the total right. When I emailed them about the trouble I said "I tried to pay through paypal, but it would not go through because the total of the cart was different than the order. It looks to me that you added the tax twice. Even when I used my credit card your total was off. Your total was $26.96 $6.95 shipping $2.51 tax = $36.41 Not 36.42."I don't know why PayPal adding an additional $.01 - the order you placed directly through our checkout came out to $36.41". If they had used a calculator the total was 36.42 I don't care about a penny but Papal did. What I cared about was when I pointed this out nothing was done.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Extremely fast delivery, super...

by EyeSave.com Shopper, May 10, 2013
Extremely fast delivery, super courteous sales rep. Overall a terrific experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Took a week to process the order

by EyeSave.com Shopper, April 11, 2013
Took a week to process the order

  I would shop here again
Overall Rating: 4/5.0 store rating
 

service and product were excellent

by EyeSave.com Shopper, April 3, 2013
service and product were excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordering was easy, price was in line...

by EyeSave.com Shopper, December 18, 2012
Ordering was easy, price was in line with other merchants, and delivery was very quick. No complaints at all.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The shipping and customer service were...

by EyeSave.com Shopper, December 3, 2012
The shipping and customer service were appallinglt bad. The email confirming the order said it would ship in 3-5 days, but it had not shipped for 10 days, and repeated efforts to check the order status on-line simply informed me it would ship 3-5 days from the order. When it FINALLY shipped and I received tracking information, that tracking info never showed the package leaving New Jersey its Virginia destination. I sent the seller's customer service department an email message more than 10 days after the order was placed since I could not find out where the package was, and I never received a response. Sloppy, incompetent and discourteous service. I will never shop there again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Ordered glasses, company stated 3-5...

by EyeSave.com Shopper, November 12, 2012
Ordered glasses, company stated 3-5 days for deliver. Item was in stock. I was sent a tracking link. I kept checking and after the 7th day of no result, I emailed there link and never received a response. On day 8 I was sent a USPS tracking number and the product had not been shipped until day 10. I eventually received the glasses 13 days after my order was placed with no explanation of the delay or any offer to refund cost of shipping. In the future I will never use EyeSave again. I will order directly from Manufacturer!

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I HAVE NOTHING TO SAY OTHER THAT YOU...

by EyeSave.com Shopper, November 12, 2012
I HAVE NOTHING TO SAY OTHER THAT YOU PEOPLE ARE WONDERFULL!!!! TOLD ALL MY FREINDS ABOUT YOU, MORE THEN HAPPY BEST RONALD P DROUILLARD

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Delayed order. Very upset. Poor...

by EyeSave.com Shopper, September 23, 2012
Delayed order. Very upset. Poor customer service

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I shopped around for the best price on...

by EyeSave.com Shopper, September 19, 2012
I shopped around for the best price on Native Eyewear replacement lenses and Eyesave was the least expensive, so I decided to purchase from them. Shipping was extremely slow, it took close to two weeks to receive my order. I assume that they were not in stock and they had to order them. In this day and age with so many options to purchase online, this is unacceptable. I must say that product was correct and in good condition when they finally arrived.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Ordered the item at 10:30 am, Aug. 31,...

by EyeSave.com Shopper, September 12, 2012
Ordered the item at 10:30 am, Aug. 31, after calling EyeSave to ensure it would be shipped same day. I purchased expedited shipping. The Eyesave website also clearly states items must be purchased prior to 3:00 to ship out expedited. Due to Labor Day, item was shipped Sept 4 and I received the 6th. Wasted the additional money for expedited shipping.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Altho product was very nice it was not...

by EyeSave.com Shopper, September 1, 2012
Altho product was very nice it was not a good fit on me so I sent it back; seller was very gracious, process was easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is my 5th order. Each time I have...

by EyeSave.com Shopper, August 28, 2012
This is my 5th order. Each time I have filled info for repeat customer. Your site would not take it. Very annoying! Also no phone number what so ever to call. Very bad and frustrating.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent product and service

by EyeSave.com Shopper, August 23, 2012
excellent product and service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Placed website order for Maui Jim...

by EyeSave.com Shopper, August 19, 2012
Placed website order for Maui Jim sunglasses. Received tracking number. Received exact item as to what I ordered in perfect condition. What more can you ask for! Thanks EyeSave.com, with your low prices and onetime delivery I will shop here again! Michael S Lakewood, Wa

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excelllent products....

by EyeSave.com Shopper, July 28, 2012
excelllent products....

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great products at wonderful prices

by EyeSave.com Shopper, July 13, 2012
Great products at wonderful prices

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Poor Service

by joemila2000, July 2, 2012
Orderd Maui Jim sport sunglasses and after 6 days I had to call only to find out that the glasses were back ordered. Of course they blamed it on Maui Jim! I find it insulting that they let me place an order without informing me that the glasses were backordered. Pathetic.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

great

by EyeSave.com Shopper, June 14, 2012
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I might shop at eyesave again because...

by EyeSave.com Shopper, June 6, 2012
I might shop at eyesave again because the price was good. However, my order shipped 11 days after I placed it even though it stated that the item was in stock and ready to ship.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Nice place to shop.

by EyeSave.com Shopper, May 9, 2012
Nice place to shop.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

don't know what happend when I...

by EyeSave.com Shopper, April 12, 2012
don't know what happend when I order they did not tell me that the sunglasses were not inou stock, went on vacation without the sun glasses, had to purchase one at a store in a mall. When I received the product the lence had a little chip in I had no choice but to sent it back via UPS cost me $10 all in all it was a very inconvience

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Excellent product selection and prices....

by EyeSave.com Shopper, April 1, 2012
Excellent product selection and prices. Customer service was amazing. They sent me a personal email letting me know of an error in my order in which I caused and once I fixed the error on my side they quickly shipped my product out to me. Wonderful Customer Service! This isn't easy to come by these days...especially with all of the online purchasing we do. I will definitely use this company and recommend to all my friends and family in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good

by EyeSave.com Shopper, March 27, 2012
Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great prices and selection

by EyeSave.com Shopper, March 12, 2012
Great prices and selection

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Box that the sunglasses came it was...

by EyeSave.com Shopper, February 23, 2012
Box that the sunglasses came it was opened. The safty tape had been sliced opened but the product seemed to be OK.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

EyeSave had excellent customer service....

by EyeSave.com Shopper, February 22, 2012
EyeSave had excellent customer service. The UPS site was down when I tried to track the order

  I would shop here again
Overall Rating: 4/5.0 store rating
 

GREAT EASY SHOPPING EXPERIENCE.

by EyeSave.com Shopper, January 15, 2012
GREAT EASY SHOPPING EXPERIENCE.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Too long to get product...

by EyeSave.com Shopper, December 7, 2011
Too long to get product...

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I was very disappointed in the customer...

by EyeSave.com Shopper, November 26, 2011
I was very disappointed in the customer service on this order. My order was to ship in 4-7 business days from the purchase date and I was not notified until the 7th business day that my order was delayed via email. My glasses were also supposed to come with a cleaning cloth, which they did not.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

great

by EyeSave.com Shopper, November 14, 2011
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

just because it can take 7-10 working...

by EyeSave.com Shopper, October 29, 2011
just because it can take 7-10 working days doesn't mean it has to. shipping time was way way too long. will not buy with them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

One back ordered item not noted on...

by EyeSave.com Shopper, September 30, 2011
One back ordered item not noted on shipping info but dealt with in 24hr

  I would shop here again
Overall Rating: 5/5.0 store rating

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