Diapers.com

Diapers.com
 
Average Rating: 4.73/5.0 store rating
Customer Service 4
On-Time Delivery 5
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when i put items in 'my cart'...

by 1-800-Diapers Shopper, May 31, 2013
when i put items in 'my cart' on a quick view mode, the scroll goes up to the top. it is inconvenience to scroll back down everytime.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Easy navigation, competitive prices

by 1-800-Diapers Shopper, July 9, 2012
Easy navigation, competitive prices

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The only complaint that I have is that...

by 1-800-Diapers Shopper, July 8, 2012
The only complaint that I have is that I was told it would be a one to two day delivery and my packages did not get here for four days. Otherwise, everything was perfect. The diaper box was also a little dented in but the contents of the package was perfectly fine.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have had nothing but excellent...

by 1-800-Diapers Shopper, July 8, 2012
I have had nothing but excellent experiences with diapers.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My experience purchasing from...

by 1-800-Diapers Shopper, July 8, 2012
My experience purchasing from Diapers.com was overall a good one but dealing with the customer service representative who works from your lower Manhattan office was one of the best I have ever encountered shopping online. He was exceptional and is a true asset to your company. The one question you did not ask was how easy it was to order from Diapers.com online - Whatever problems I did have placing the initial order was handled by with ease by your customer service representative. My choosing to give Diapers.com a 5-Excellent score is for the way products were expedited and for customer service. Thank you, Michelina

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very happy with quick delivery and...

by 1-800-Diapers Shopper, July 7, 2012
Very happy with quick delivery and reasonable shipping policy. Will definitely shop with them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Since my youngest daughter was born, I...

by 1-800-Diapers Shopper, July 6, 2012
Since my youngest daughter was born, I have only purchased her baby needs from Diapers.com. I enjoy the eas in purchasing and the quick delivery time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love diapers.com. They usually have...

by 1-800-Diapers Shopper, July 6, 2012
I love diapers.com. They usually have the most recent coupons that are in Sunday Circular on the site, so you can use them. Also, the shipping is so fast! I placed my order on a Monday and the diapers were at my door on Tuesday and I even got free shipping becasue my order was over $50.00. Thanks for the great service!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very happy with my shopping...

by 1-800-Diapers Shopper, July 5, 2012
I was very happy with my shopping experience at Diapers.com. I was not charged for S&H and the items arrived in VERY fast time. I wish I had purchased all the baby items I bought for a baby shower from Diapers.com instead of buying some from another merchant!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have made numerous purchases with...

by 1-800-Diapers Shopper, July 5, 2012
I have made numerous purchases with Diapers.com and have always had an excellent experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent diapers.com do the great job...

by 1-800-Diapers Shopper, July 4, 2012
Excellent diapers.com do the great job I love it,everything is perfect ,thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Thanks for a chance of purchasing~ I...

by 1-800-Diapers Shopper, July 3, 2012
Thanks for a chance of purchasing~ I always expect when I order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Up until this point, I was happy. This...

by 1-800-Diapers Shopper, July 3, 2012
Up until this point, I was happy. This order has changed my opinion. It is delayed, supposedly to be delivered today. Tracking still shows it isin California. I think it is actually lost. Probably will not use this merchant again.y

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I think they have very good prices...

by 1-800-Diapers Shopper, July 2, 2012
I think they have very good prices compared to other merchants, and the service was also very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Best price I found on Internet and...

by 1-800-Diapers Shopper, June 29, 2012
Best price I found on Internet and shipping was very fast!! Keep it up and people will return.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I use Diapers.com all the time and will...

by 1-800-Diapers Shopper, June 29, 2012
I use Diapers.com all the time and will continue to use them. Prices are reasonable and delivery is next day. They have a lot of different choices. Love the site!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything arrived a day early which is...

by 1-800-Diapers Shopper, June 29, 2012
Everything arrived a day early which is great. I have noticed that their prices on diapers have gone way up compared to other sites. I have now joined Amazon.com Moms' club and I will be getting a MUCH better price on diapers by ordering as a subscription. I will still use diapers.com when I need diapers in a pinch but am moving my regular purchase to Amazon.com.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great service - very speedy!

by 1-800-Diapers Shopper, June 28, 2012
Great service - very speedy!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have been shopping with diapers.com...

by 1-800-Diapers Shopper, June 28, 2012
I have been shopping with diapers.com for the past 9 months and am always happy with the quick free shipping and attentive customer service. I will continue to do business with them in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very good.

by 1-800-Diapers Shopper, June 27, 2012
very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very fast service. Great price for...

by 1-800-Diapers Shopper, June 25, 2012
Very fast service. Great price for products

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Super-quick shipping and...

by 1-800-Diapers Shopper, June 25, 2012
Super-quick shipping and straight-forward product information.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Navigating through this website was a...

by 1-800-Diapers Shopper, June 22, 2012
Navigating through this website was a nightmare. I couldn't get back to the page I was on ordering my purchase several times. When I finally did, I ordered the same item 4 times. Getting to the checkout page was horrendous. And then I couldn't easily get to or go back to a page where I could send a note to my friends about the gift I was sending them. The only thing I can say was good was that after I made the order, diapers.com was good about quickly shipping the item. I'm assuming that they received my gift by now, but I can't be sure. I never got a message saying that it was delivered. I won't be back to this website or creating a registry here if/when I get pregnant. Not much was user-friendly about your site. I'd rather show up with a gift at the next baby shower that uses diapers.com. You are too much of a hassle to use and then once you take someone's money, you don't let them know what happens to their purchase/if it was received. Not good at all.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Great merchant.

by 1-800-Diapers Shopper, June 21, 2012
Great merchant.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection and prices and super...

by 1-800-Diapers Shopper, June 21, 2012
Great selection and prices and super fast shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Description of items ~ sloppy....

by 1-800-Diapers Shopper, June 20, 2012
Description of items ~ sloppy. Dimensions were missing by several step stools Bamboo step stool had description of facial cream...?? I decided to call in and ask about dimensions and the new point system. CUSTOMER SERVICE WAS FANTASTIC !! This is the MAIN reason that I will be shopping at this website again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Fast,got order on time.

by 1-800-Diapers Shopper, June 19, 2012
Fast,got order on time.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent service!!

by 1-800-Diapers Shopper, June 19, 2012
excellent service!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I always seem to get what I'm...

by 1-800-Diapers Shopper, June 19, 2012
I always seem to get what I'm looking for and the delivery is very prompt.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very happy with diapers.com.

by 1-800-Diapers Shopper, June 19, 2012
Very happy with diapers.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I shop with diapers.com a lot, and...

by 1-800-Diapers Shopper, June 19, 2012
I shop with diapers.com a lot, and generally my experiences are good. One thing that continues to happen though, is that they say my order will arrive on Saturday (which is crazy super fast) and it comes on Monday (which is also fast.) BUT, when they promise and then don't deliver, they are building in customer disappointment. If they just say Monday and deliver on Monday, I am both happy and satisfied. They split my shipment into two and try to deliver one part faster, but ends up not really being faster. With this particular purchase, FEDEX seemed to mess something up. It was supposed to come on Saturday, but did not. Checked the online tracking and it said "exception, could not verify address." I called FedEx today and they said that that area is closed on Mondays, and they are hopeful that it will be delivered on Tuesday. Me too! I already had to go to the grocery store to buy a pack of diapers to fill the gap in time from when I expected to have them delivered. Not a huge deal, but not the best experience either.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Extremely quick and easy! A lot more...

by 1-800-Diapers Shopper, June 18, 2012
Extremely quick and easy! A lot more options than going to the store and makes comparison shopping much easier.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I usually shop at Diapers.com. I never...

by 1-800-Diapers Shopper, June 17, 2012
I usually shop at Diapers.com. I never had an issue such as this issue which was my baby food jars arrived broken and the food was spilled everywhere. But diapers.com took care of it right away once I contacted them. They immediately sent out a replacement but my problem was with the method of delivery service which was Lasership. Lasership still until this day has not delivered the replacement package. Diapers.com had to use another delivery service so I could get my package. They used UPS and then I got my package so I was happy. I just hope Diapers.com doesn't use Lasership for my orders anymore because I was very displeased with that delivery service. thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

LOVE DIAPERS.COM!!! I TELL ALL MY...

by 1-800-Diapers Shopper, June 16, 2012
LOVE DIAPERS.COM!!! I TELL ALL MY FRIENDS ABOUT IT!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Diapers.com exceeds my expectations...

by 1-800-Diapers Shopper, June 15, 2012
Diapers.com exceeds my expectations every time I place an order! The package was at my door in 18 hours--AMAZING!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I believe I ordered a booster seat with...

by 1-800-Diapers Shopper, June 14, 2012
I believe I ordered a booster seat with pictures of robots on it, but one with rock star drawings arrived. When I looked back at my order it showed the rock star one, but I was pretty careful that I put the right product in the cart. My son actually liked the one we got better than what we ordered, so we made no attempt to return it.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Quick and easy, widerange of products,...

by 1-800-Diapers Shopper, June 14, 2012
Quick and easy, widerange of products, never dissapointed me.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

always a quick, hassle free experience,...

by 1-800-Diapers Shopper, June 14, 2012
always a quick, hassle free experience, sellers like Diapers.com are the reason buyers like me prefer to shop online.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love not lugging huge boxes of...

by 1-800-Diapers Shopper, June 13, 2012
I love not lugging huge boxes of diapers home from the store. They are delivered right to my door in record time. That make my day go so much easier!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great but no sales on the items i...

by 1-800-Diapers Shopper, June 13, 2012
great but no sales on the items i purchased

  I would shop here again
Overall Rating: 5/5.0 store rating

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