cutleryandmore.com

cutleryandmore.com
 
Average Rating: 4.62/5.0 store rating
Customer Service 3
On-Time Delivery 4
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Fast service, excellent products,...

by CutleryAndMore.com Shopper, December 6, 2013
Fast service, excellent products, competitive prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great! 5

by CutleryAndMore.com Shopper, November 9, 2013
Great! 5

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to shop on their web sight. All...

by CutleryAndMore.com Shopper, October 23, 2013
Easy to shop on their web sight. All items well described. Prices good. Good packageing Very satisified with the whole experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Found item needed . ordered item and...

by CutleryAndMore.com Shopper, September 2, 2013
Found item needed . ordered item and was surprised at how soon I received ordered item.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am in Australia,and its very hard to...

by CutleryAndMore.com Shopper, July 28, 2013
I am in Australia,and its very hard to deal with many USA merchants,but Cutleryandmore are always easy to deal with,because they do except PayPal..a very welcomed move indeed! I now have a USA address which I have my items sent to then on forward them to Australia..It works a treat! Many USA suppliers will not supply to oveaseas markets (there loss!)but it doesn't stop people buying products,its just more difficult & time consuming to do so.I have spent over $4000 US dollars with cutleryandmore in the last 2 years,& will continue to give them my business!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good value for exact size, make pan I...

by CutleryAndMore.com Shopper, May 27, 2013
Good value for exact size, make pan I sought.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

CutleryAndMore is great and will gladly buy from them again!

by nomalls4me, March 25, 2013
GREAT COMPANY!!  I ordered MUI electric salt & pepper grinder.  The salt works great but the pepper started making weird noise after 2nd use and then quit working.  I sent an email to the company and received a personal phone call within 2 hours.  They quickly sent a new pepper grinder for no charge.  The customer service woman was very nice and helpful.   I think CutleryAndMore is great and will gladly buy from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great support, very impressed

by onyxrules, March 19, 2013
Ordered a set of 4 Le Creuset soup bowls, but one arrived broken (the packaging was a bit skimpy) - emailed CutleryAndMore.com support, sent a photo of the damaged item and Vicki contacted Le Creuset immediately to have them ship a replacement. i was very satisfied by the response, great support.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great vendor+++

by mgschuma, February 19, 2013
I purchased a Staub 7 qt oval dutch oven.  I ordered it over the phone since I am from Canada and I was shipping it to Florida.  The  order was received in great time with a tracking number. The item was the best price out there and it was packed wonderfully with no damage at all. The color on the website matched the actual item perfectly.  Overall, I was very happy with entire Cutlery and More buying experience and would have no trouble recommending them.

Matt Schumacher
Ontario, Canada 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

found what I was looking for online...

by CutleryAndMore.com Shopper, February 9, 2013
found what I was looking for online quickly. received delivered merchandise sooner than expected. love the product, sharing with others.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The only negative was that I purchased...

by CutleryAndMore.com Shopper, February 7, 2013
The only negative was that I purchased a magnetic knife block.It is built on a curve. The site says it holds 10 knives and that the only manufacturer that it does not accommodate is the Shen Reserve. I found the magnets to be to weak or poorly placed as the block curves downward. Even my paring knife was drooping to the counter top. Want to note that my French made knife could not be supported unless it was placed straight up and down at the top of the block. This space was needed for my 9"&8" blades, therefore my 7" French blade had to remain in the drawer. It is a beautiful product but please pass this info on to Messermeister, so they have the opportunity to correct this in future production.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent!!!

by boofly, December 28, 2012
Cutlery and More were fantastic with my order. One of the knives came with a crack in the handle. After contacting customer service, everything was handled fast and exceptionally well. I would have to rate their customer service as top notch. A great experience with Cutlery and More and I will definately buy from them again!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great People & Stuff!

by potter17, December 26, 2012
Very fast service,  Excellent selection and quality.  Personal attention with professionalism and courtesy.  Very happy with purchases made. Definitely recommend!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Amazingly fast delivery, lowest price...

by CutleryAndMore.com Shopper, December 24, 2012
Amazingly fast delivery, lowest price researched, good luck with your business!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All good. Silly knives but my yuppy son...

by CutleryAndMore.com Shopper, December 18, 2012
All good. Silly knives but my yuppy son wanted them. And they do seem to be good quality.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent packing - very quick and free...

by CutleryAndMore.com Shopper, December 6, 2012
Excellent packing - very quick and free shipping. I'm very satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

CutleryAndMore Rocks

by willothewisp, December 3, 2012
Have shopped at CutleryAndMore.com for more than 20 years and the telephone and email support is top-notch.  Our favorite brands and top-quality which is what you need in your kitchen.  Can't count the pieces (easlily) that are in our cupboards   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Cookware arrived very quickly and was...

by CutleryAndMore.com Shopper, November 25, 2012
Cookware arrived very quickly and was exactly what we expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything was perfect.

by CutleryAndMore.com Shopper, November 12, 2012
Everything was perfect.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quality Products, Great Service, Fast reasonable shipping.

by frmsoper52, September 1, 2012
I had been looking for a new tea kettle for some time.  I found the quality and design I wanted at CutleryAndMore.com.  I called in a question to customer service, who contacted the company and called me back promptly.  I placed the order and received notice that it had shipped the same day.  I received the item the next day.  The shipping was very reasonable.  When I received the item, it was even better than I expected.  I had despaired of finding that kind of quality anywhere.  The price was so much better on this site than on others.
What a great shopping experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Competitive pricing, accurate...

by CutleryAndMore.com Shopper, August 19, 2012
Competitive pricing, accurate descriptions, and fast delivery. Highly recommend.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good experience, will shop again

by CutleryAndMore.com Shopper, August 18, 2012
good experience, will shop again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was very pleased with the spice jars

by CutleryAndMore.com Shopper, August 6, 2012
Was very pleased with the spice jars

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good customer service. Fast...

by CutleryAndMore.com Shopper, July 9, 2012
Very good customer service. Fast shipping. Excellent product line. Reasonable prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I can't write all the good points...

by CutleryAndMore.com Shopper, July 9, 2012
I can't write all the good points about cutlery and more. I really appriciated the idea that your company has an associate call and double check the purchase and asking if I indeed make the purchase with my charge card. Your company is one of the top andI will definately purchase anything I need as a gift or for my kitchen also.An yes I will be bringing this up a the water cooler so to say this morning ...When a company has 'that kind if respect'for it's patron's it should be told. Grazie again, Marlena Ceselli

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good prices and service.

by CutleryAndMore.com Shopper, June 23, 2012
Good prices and service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'll shop at Cutleryandmore in the...

by CutleryAndMore.com Shopper, June 5, 2012
I'll shop at Cutleryandmore in the future. I check their sale items daily.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

quick and efficient. fast shipping....

by CutleryAndMore.com Shopper, May 23, 2012
quick and efficient. fast shipping. well laid out catalog. many choices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wow! I am a very happy customer!

by stnd4truth, May 15, 2012
I stumbled upon CutleryAndMore by accident doing an internet research on where I could find this particular baking pan at the lowest price.  I am not one to shop at an unknown site so I ordered just one (I will be ordering more).  I received confirmation within a day and my order arrived just a few days later and I totally did not expect that! And the quality of my pan is excellent--honestly, I could not nor would I expect such outstanding customer service and product!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I am very impressed by this company and...

by CutleryAndMore.com Shopper, May 3, 2012
I am very impressed by this company and will definitely shop there again. I received a confirmation call from a very kind woman who verified that the shipping address was different from my credit car/residence address. She also volunteered the fact that they would answer any questions I might have with regard to use of my new juicer. I am delighted with my purchase itself and the level of service offered by Cutlery&More. I have already recommended it to family and friends!

  I would shop here again
Overall Rating: 5/5.0 store rating
 
This is the best place to order online.  I just wish they sold everything!  Well, they do if you're looking for something in the kitchen... they have so many gadgets and neat kitchen items that it can almost be overwhelming!  The site is   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Exceedingly disappointing.

by jb3pin, April 26, 2012
We attempted to place an order on their website but received an error message that our order did not go through and we should try again later.  Following the directions provided in the error message we tried our order again later.  Ultimately we received a double shipment.  When we spoke with customer service they treated us with disrespect and explained that the double order was our fault, when in fact we had followed the instructions provided by their website.  Customer service proceeded to explain that they would do us a "favor" and send a shipping label to return the extra shipment and would credit us for the cost of the items and original shipping.  Well they failed to follow through and did not credit our account the full amount.  We our honest customers with integrity and don't appreciate being treated like imbeciles and lied to.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A pleasure to deal with, speedy delivery, great products.

by aussiejr, April 26, 2012
I can highly recommend Cutlery and More as a reliable online store. I have made 2 purchases from them and they were both received well packed and in perfect condition. I live in Australia and both orders were delivered to me from the USA in 4 days, I am still amazed by this service. I will place more orders with them and would encourage any International shopper to do the same. 10 out of 10 Cutlery and More I look forward to more of your amazing deals. Janeane Australia

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very Satisfied with product, and...

by CutleryAndMore.com Shopper, April 21, 2012
Very Satisfied with product, and service. Can't wait to use.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

satisfactory

by CutleryAndMore.com Shopper, April 17, 2012
satisfactory

  I would shop here again
Overall Rating: 4/5.0 store rating
 

setting the standard in customer service

by benshelton, April 12, 2012
This is a customer service dream come true. They impressed me and I didn't even have an issue. There emails were incredibly concise and informative. There website "contact us" was equally informative. They go above and beyond the call of duty. While most companies hide behind email and voicemail CAM gets you on the phone with a human. What's more? While I was on hold waiting to tell them how impressed I was (they didn't know that at the time) they came back on the line personally to see if I wanted to leave a message or continue to hold. I wish this place sold everything I'll ever need. Incredible... Oh and for the record I am the purchasing director for a large company so I get the "joy" of dealing with worthless customer service daily. So I know a diamond when I see one. Trust me… by here… period.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

smooth and easy

by CutleryAndMore.com Shopper, April 3, 2012
smooth and easy

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I received the pans that I ordered...

by CutleryAndMore.com Shopper, March 29, 2012
I received the pans that I ordered quickly and was very satisfied with the cost and the product. The one thought that I had was, as I undid the cardboard wrap from around the pan,the glue used to hold the discription/care instructions tore and I was unable to read parts of the recipe and the product care instructions. Thank you for your quick delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very positive. Delivery was especially...

by CutleryAndMore.com Shopper, March 20, 2012
Very positive. Delivery was especially fast. Quality of the canisters especially for the price was great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything they promised and more

by cjbinnh, March 13, 2012
I discovered this website when comparing prices, and I was hesitant to use them as they seemed too good to be true.  In fact, they exceeded my expectations.  Their prices were the lowest I found, and I received my order within the short time promised during the height of the Christmas season! The items were all packed very well, and they were in excellent condition.  The same items purchased in a retail store would have cost me three times as much. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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