Costume Discounters

There are tons of places to get costumes online; some of them are better than others but most of them are selling the same bottom shelf, imported items so you need to know about material, prices, what exactly comes with it and   Read full review...

 I would shop here again

This is the worst custumer service I have ever experienced. I ordered my costume on 10/11/12 and it is now 10/23/12 and I'm still dealing with them. The valid coupon code I used did not apply to my order. I called and they stated I would see   Read full review...

 I would not shop here again

 I ordered and paid for a santa suit and it was delivered in 2 days. Discovered the coat was ripped and the pants were too small in length! I PAID UPS CHARGES  to return merchandise asking for a replacement of damaged goods (coat) and correct size of pantsand reimbursement for UPS charges. They responded by telling me I must place a new order ( and pay for it ) and they will refund  the amount I paid plus UPS charges. They refused to exchange the goods I paid for  (UPS charges included) and now I'm looking at a debt for UPS of $14.77 plus the suit cost of $80.46!  STAY AWAY FROM COSTUME DISCOUNTERS! THEY ARE A RIPOFF!

 I would not shop here again

This is the worst online buying and customer service experience I have ever had. The shipment was going to arrive too late for Halloween, so I had the shipment returned to them. Before doing so, I called them and they said I would get a full refund and   Read full review...

 I would not shop here again

This company is totally unreliable! Don't use this company!!
I ordered a very popular Angry Birds costume for my son in September. When I hadn't received it as they'd said, I called and the CSR promised it was in and would ship on 10/3. When it still didn't arrive, I called and they gave me a 10/20 ship date. Now I ger a call that they've cancelled order because they don't have item. Now it's too late to get another one and my son is crushed. This company and their rude customer service people are a disgrace!

 I would not shop here again

I looked all over the internet and retail stores to find a costume. Costumediscounters had the lowest price including shipping and handling than anywhere else, so I decided to order through them, but I would rather have paid double somewhere else than   Read full review...

 I would not shop here again

beyond dubious advertising and business practices...caveat emptor...I should have known better...I do know better now...fool me once shame on you...there will not be a second time...the $**T I'm talking and telling people is not slander and this is   Read full review...

 I would not shop here again

I wish I had looked before I bought.  There is something very wrong with the way this company does business.  I placed the order online on a Tuesday (5th) and told it would ship the next day.  Saturday (9th) I checked the status and   Read full review...

 I would not shop here again

Horrible experience.  I ordered the Sexy Sally and Jack Skellington costumes to make a cute couple.  I looked all over the net before buying from Costume Discounters due to their descriptions which appeared to add   Read full review...

 I would not shop here again

I am returning the costume. It comes in one size, supposedly fitting up to size 12 adult. I am a size 10 and the costume was much too small.

 I would shop here again

Pretty easy.

 I would shop here again

website excellent--delivery excellent--

 I would shop here again

Overall good shopping experience.  Too bad I cannot say the same about returns.  I return a costume in July via FedEx and I have yet to receive a refund.  I've emailed Costume Discounters countless times on separate occassions and have yet to receive a response.  I've called customer service two times and I've been told that a manager will call me back only to receive no response. 

 I would not shop here again

We wanted to have the best Halloween that we had ever had. We were invited to a party at the local golf course for that mysterious night, which happened to fall on a Friday this year. Sweet! I could actually celebrate the evening with my family, and I   Read full review...

 I would not shop here again

The costume was a bit small but the service was better than expected.

 I would shop here again

Their prices were great. It only took a few more days than expected to receive my order. Overall a good buying experience.

 I would shop here again

I was doomed from the start.  I thought I'd finally found a place that had decent costumes, but after several days of not receiving a shipment notification I emailed customer service.  Afterall, my order was supposed to ship the next day.    Read full review...

 I would not shop here again

EASY SITE TO USE ... CUSTOMER SERVICE WAS GREAT

 I would shop here again

Costume helmet cracked.

 I would shop here again

Excellent. Easy to use and find items

 I would shop here again

2nd time shopping with Costume Discounters. Will shop again for future gifts and regular purchases.

 I would shop here again

The website says "same day shipping" - it took 5 days before they shipped the items, even though the website said all items were in stock. It then took another 6 days before I received the items. When I called customer service they told me that the website was wrong. This appears to be false advertising.

 I would not shop here again

My shopping experience was excellent. Shipping time was amazing. I placed the order on Monday and without asking for expedited shipping, I received the product on Tuesday. I was amazed.

 I would shop here again

I ordered the product and it arrived the next day. I was shocked and thrilled it arrived earlier than i expected. Thank you for the fast service!

 I would shop here again

it was fine and easy but haven't received merch yet so i cannot comment on anything, really.

 I would shop here again

I wish the sizes had been better identified. On the web page it said 8to 10 on the costume label we received it said 5 to 7. We squeezed into it!

 I would shop here again

everything was great!

 I would shop here again

My only minor problem was when I wanted to track my shipment. The website gave me a tracking #, but I couldn't tell how it was shipped (UPS, USPS, FedEX, etc..) so I had to e-mail customer service to track the order.

 I would shop here again

The prices were excellent but I never received an order confirmation from them.

 I would shop here again

OK

 I would shop here again

To whom it my concern, I have recently place an order with your company and when I received my order I had an issue with size and when I called your customer service line on the phone I was told I would have to pay for the help of having the order place as an exchange...what? And on top of that I have to pay shipping to have it returned and then pay for a new order and wait to get a credit? I am very disappointed with your company and it's policies? purchase a lot of costumes with my friends for different events and was going to suggest your company however now I will no longer purchase from you and am so disappointed I will keep the shoes I ordered however I am no longer interested in buying from costume discounters...I would rather pay a little more and get treated with respect and receive assistance when needed...in this time of economic hardship I would think you would take the extra step but I guess not. Sincerely, Jill

 I would not shop here again

Shipping was unbelievably fast! Got my items in great condition. Will do business again!

 I would shop here again

I was not too pleased.

 I would not shop here again

fine

 I would shop here again

Very good but only made order yesterday so I am not able to answer some of the questions above.

 I would shop here again

My dismay is from finding the light saber at $3.00 LESS at Target. I guess I might return to the site if pressed.

 I would shop here again

Browing through the online was fast and easy. I love when the pages open up quickly (which they did.) One minor concern is that I placed two orders. The first order was delivered in 3 days, which was suprisingly fast to me. When I placed the second order, for the same item, I checked the 'Delivery Date Calculator' which stated 3 days. I expected 3 days. However, we are currently at the 5th day, and hoping the package will be delivered, today. With my expectations set so high from the first order, this order has been a little disappointing. ...however, let's blame the shipper, it's always their fault. :-)

 I would shop here again

Excellent experience. FAST shipping. Will shop again.

 I would shop here again

great price and overall great experience!

 I would shop here again

The black spidermand face mask seam was torn apart and needed to be repaired. Otherwise service was great.

 I would shop here again