Costume Discounters

Costume Discounters
Average Rating: 3.43/5.0 store rating
Customer Service 0
On-Time Delivery 0
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Happily surprised by accuracy and delivery speed

by chilly123, October 2, 2013
I was really worried about placing my order after reading all the reviews here, but am happy to report that my order arrived fast (in about 3 days), was perfectly accurate, and the quality was good, if not better than I expected. Maybe if you live in the Northeast US you'll get your order fast and if you're in Australia you're better off shopping more locally? Prices were competitive with other sites, particularly with the right coupon code. Along those lines...

I did have an issue with their coupon codes: I rec'd an email offer for an extra 5% off after saving some items in my cart. But when I clicked thru, the total amount shown in the email was different from the amount shown in my cart. I got the extra 5% off, but the coupon code didn't stack with the previous coupon I'd had for 25% off, so the price went up slightly.

These guys have a LOT of different coupon codes, so do you homework before placing your order. Free shipping would have been nice, but maybe I got my order so fast since I paid for shipping.

The costume: decent quality velour and the patch is embroidered.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
There are tons of places to get costumes online; some of them are better than others but most of them are selling the same bottom shelf, imported items so you need to know about material, prices, what exactly comes with it and   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
This is the worst custumer service I have ever experienced. I ordered my costume on 10/11/12 and it is now 10/23/12 and I'm still dealing with them. The valid coupon code I used did not apply to my order. I called and they stated I would see   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

WILL NEVER BUY FROM COSTUME DISCOUNTERS AGAIN!

by jacksponge, December 23, 2011
 I ordered and paid for a santa suit and it was delivered in 2 days. Discovered the coat was ripped and the pants were too small in length! I PAID UPS CHARGES  to return merchandise asking for a replacement of damaged goods (coat) and correct size of pantsand reimbursement for UPS charges. They responded by telling me I must place a new order ( and pay for it ) and they will refund  the amount I paid plus UPS charges. They refused to exchange the goods I paid for  (UPS charges included) and now I'm looking at a debt for UPS of $14.77 plus the suit cost of $80.46!  STAY AWAY FROM COSTUME DISCOUNTERS! THEY ARE A RIPOFF!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Will never buy from here again

by red745, November 15, 2011
This is the worst online buying and customer service experience I have ever had. The shipment was going to arrive too late for Halloween, so I had the shipment returned to them. Before doing so, I called them and they said I would get a full refund and   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

Bad company - worst online shopping experience ever!

by jeninezd, October 17, 2011
This company is totally unreliable! Don't use this company!!
I ordered a very popular Angry Birds costume for my son in September. When I hadn't received it as they'd said, I called and the CSR promised it was in and would ship on 10/3. When it still didn't arrive, I called and they gave me a 10/20 ship date. Now I ger a call that they've cancelled order because they don't have item. Now it's too late to get another one and my son is crushed. This company and their rude customer service people are a disgrace!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I looked all over the internet and retail stores to find a costume. Costumediscounters had the lowest price including shipping and handling than anywhere else, so I decided to order through them, but I would rather have paid double somewhere else than   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

CAVEAT EMPTOR!

by evilempire, October 28, 2010
beyond dubious advertising and business practices...caveat emptor...I should have known better...I do know better now...fool me once shame on you...there will not be a second time...the $**T I'm talking and telling people is not slander and this is   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I wish I had looked before I bought.  There is something very wrong with the way this company does business.  I placed the order online on a Tuesday (5th) and told it would ship the next day.  Saturday (9th) I checked the status and   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Worst Ever

by swingirl, October 1, 2010
Horrible experience.  I ordered the Sexy Sally and Jack Skellington costumes to make a cute couple.  I looked all over the net before buying from Costume Discounters due to their descriptions which appeared to add   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

I am returning the costume. It comes in...

by Costume Discounters Shopper, June 3, 2009
I am returning the costume. It comes in one size, supposedly fitting up to size 12 adult. I am a size 10 and the costume was much too small.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Pretty easy.

by Costume Discounters Shopper, May 8, 2009
Pretty easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

website excellent--delivery excellent--

by Costume Discounters Shopper, April 30, 2009
website excellent--delivery excellent--

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I return a costume in July and have yet to receive a REFUND

by angie552, December 1, 2008
Overall good shopping experience.  Too bad I cannot say the same about returns.  I return a costume in July via FedEx and I have yet to receive a refund.  I've emailed Costume Discounters countless times on separate occassions and have yet to receive a response.  I've called customer service two times and I've been told that a manager will call me back only to receive no response. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
We wanted to have the best Halloween that we had ever had. We were invited to a party at the local golf course for that mysterious night, which happened to fall on a Friday this year. Sweet! I could actually celebrate the evening with my family, and I   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

The costume was a bit small but the...

by Costume Discounters Shopper, November 16, 2008
The costume was a bit small but the service was better than expected.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Their prices were great. It only took...

by Costume Discounters Shopper, November 1, 2008
Their prices were great. It only took a few more days than expected to receive my order. Overall a good buying experience.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Highly dissappointed

by michelleheaps, October 30, 2008
I was doomed from the start.  I thought I'd finally found a place that had decent costumes, but after several days of not receiving a shipment notification I emailed customer service.  Afterall, my order was supposed to ship the next day.    Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

EASY SITE TO USE ... CUSTOMER SERVICE...

by Costume Discounters Shopper, October 28, 2008
EASY SITE TO USE ... CUSTOMER SERVICE WAS GREAT

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Costume helmet cracked.

by Costume Discounters Shopper, October 23, 2008
Costume helmet cracked.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent. Easy to use and find items

by Costume Discounters Shopper, October 23, 2008
Excellent. Easy to use and find items

  I would shop here again
Overall Rating: 5/5.0 store rating
 

2nd time shopping with Costume...

by Costume Discounters Shopper, October 23, 2008
2nd time shopping with Costume Discounters. Will shop again for future gifts and regular purchases.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The website says "same day shipping" -...

by Costume Discounters Shopper, October 22, 2008
The website says "same day shipping" - it took 5 days before they shipped the items, even though the website said all items were in stock. It then took another 6 days before I received the items. When I called customer service they told me that the website was wrong. This appears to be false advertising.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

My shopping experience was excellent....

by Costume Discounters Shopper, October 21, 2008
My shopping experience was excellent. Shipping time was amazing. I placed the order on Monday and without asking for expedited shipping, I received the product on Tuesday. I was amazed.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered the product and it arrived...

by Costume Discounters Shopper, October 21, 2008
I ordered the product and it arrived the next day. I was shocked and thrilled it arrived earlier than i expected. Thank you for the fast service!

  I would shop here again
Overall Rating: 3/5.0 store rating
 

it was fine and easy but haven't...

by Costume Discounters Shopper, October 20, 2008
it was fine and easy but haven't received merch yet so i cannot comment on anything, really.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I wish the sizes had been better...

by Costume Discounters Shopper, October 20, 2008
I wish the sizes had been better identified. On the web page it said 8to 10 on the costume label we received it said 5 to 7. We squeezed into it!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

everything was great!

by Costume Discounters Shopper, October 18, 2008
everything was great!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My only minor problem was when I wanted...

by Costume Discounters Shopper, October 17, 2008
My only minor problem was when I wanted to track my shipment. The website gave me a tracking #, but I couldn't tell how it was shipped (UPS, USPS, FedEX, etc..) so I had to e-mail customer service to track the order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The prices were excellent but I never...

by Costume Discounters Shopper, October 15, 2008
The prices were excellent but I never received an order confirmation from them.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

OK

by Costume Discounters Shopper, October 10, 2008
OK

  I would shop here again
Overall Rating: 5/5.0 store rating
 

To whom it my concern, I have...

by Costume Discounters Shopper, October 10, 2008
To whom it my concern, I have recently place an order with your company and when I received my order I had an issue with size and when I called your customer service line on the phone I was told I would have to pay for the help of having the order place as an exchange...what? And on top of that I have to pay shipping to have it returned and then pay for a new order and wait to get a credit? I am very disappointed with your company and it's policies? purchase a lot of costumes with my friends for different events and was going to suggest your company however now I will no longer purchase from you and am so disappointed I will keep the shoes I ordered however I am no longer interested in buying from costume discounters...I would rather pay a little more and get treated with respect and receive assistance when needed...in this time of economic hardship I would think you would take the extra step but I guess not. Sincerely, Jill

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Shipping was unbelievably fast! Got my...

by Costume Discounters Shopper, September 29, 2008
Shipping was unbelievably fast! Got my items in great condition. Will do business again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was not too pleased.

by Costume Discounters Shopper, September 25, 2008
I was not too pleased.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

fine

by Costume Discounters Shopper, September 22, 2008
fine

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good but only made order yesterday...

by Costume Discounters Shopper, September 22, 2008
Very good but only made order yesterday so I am not able to answer some of the questions above.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My dismay is from finding the light...

by Costume Discounters Shopper, September 11, 2008
My dismay is from finding the light saber at $3.00 LESS at Target. I guess I might return to the site if pressed.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Browing through the online was fast and...

by Costume Discounters Shopper, August 17, 2008
Browing through the online was fast and easy. I love when the pages open up quickly (which they did.) One minor concern is that I placed two orders. The first order was delivered in 3 days, which was suprisingly fast to me. When I placed the second order, for the same item, I checked the 'Delivery Date Calculator' which stated 3 days. I expected 3 days. However, we are currently at the 5th day, and hoping the package will be delivered, today. With my expectations set so high from the first order, this order has been a little disappointing. ...however, let's blame the shipper, it's always their fault. :-)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience. FAST shipping....

by Costume Discounters Shopper, August 17, 2008
Excellent experience. FAST shipping. Will shop again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great price and overall great...

by Costume Discounters Shopper, August 17, 2008
great price and overall great experience!

  I would shop here again
Overall Rating: 4/5.0 store rating

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