Compact Appliance

Compact Appliance
Average Rating: 4.14/5.0 store rating
Customer Service 3
On-Time Delivery 4
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Was assured I would have product in...

by Compact Appliance Shopper, January 8, 2014
Was assured I would have product in time for Christmas. First delivery, December 15th - product arrived damaged. Product was to be picked up on December 16th, but wasn't until January 2nd. Took a minimal of 10 documentable emails and numerous phone calls to get return & replacement resolved. Credit card company became involved in the issue. Their action seemed to finally create an urgency to rectify the situation. Finally received the acceptable replacement on January 4th.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Excellent service and product. One of...

by Compact Appliance Shopper, December 25, 2013
Excellent service and product. One of the coolers had to be returned due to damage and that one was picked up (after some delays on the part of the delivery service - not the merchant) and the new one was sent to us promptly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Avoid this outfit at all costs.

by joel93442, October 14, 2013
My experience with compact appliance is the same as the other person. Stay away from them. The product is okay but the customer service is beyond atrocious. They include parts that don't work with each other and then tell you you're wrong when they won't work, After ten years in the hardware business I know the difference between 1/4" and 5/16" and the two are not interchangeable. Then some 20 year old tells me I should buy the part somewhere else. Incredible.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

they suck will not stand behind their products

by mrmo51, August 5, 2013
they will not take care of their returning customers and will sell inferior products at a cheappriceand will not stand behind what htey sell buyer beware look elsware for your appliance purchases as there are other companies selling good products and will stand behind their products.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Arrived before schedule.

by Compact Appliance Shopper, August 5, 2013
Arrived before schedule.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great products at great prices.

by Compact Appliance Shopper, July 23, 2013
Great products at great prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by Compact Appliance Shopper, July 15, 2013
good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

easy ordering received on time

by Compact Appliance Shopper, July 12, 2013
easy ordering received on time

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Website was easy to maneuver and prices...

by Compact Appliance Shopper, July 5, 2013
Website was easy to maneuver and prices were excellent. Item works great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They did process and ship in one day....

by Compact Appliance Shopper, June 21, 2013
They did process and ship in one day. It arrived the next day. It's performing excellently.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

POOR !!!!!!!!!!!!! Go somewhere else!!!!

by kaptindan, June 19, 2013
Crappy service!! Ordered a kegerator, it said "In stock, Same day shipping garenteed!!!" 6 Days later it still has not shipped!!!!! False advertising!!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

It was easy

by Compact Appliance Shopper, February 19, 2013
It was easy

  I would shop here again
Overall Rating: 4/5.0 store rating
 

good experience in a new environment

by Compact Appliance Shopper, January 1, 2013
good experience in a new environment

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was totally amazed with the speed of...

by Compact Appliance Shopper, November 27, 2012
I was totally amazed with the speed of shipping. I recall ordering this on a Tuesday and receiving it on Thursday! It was the quickest mail-order delivery I've ever had. Product is great, but took a few days to adjust the temperature to where I wanted it. Overall an excellent transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great price and fast delivery.

by Compact Appliance Shopper, November 18, 2012
Great price and fast delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The price was competitive; however, I...

by Compact Appliance Shopper, November 14, 2012
The price was competitive; however, I paid extra for expedited shipping and the wine cooler's delivery was delayed without an explanation from Compact Appliance.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I am very pleased with the product and...

by Compact Appliance Shopper, November 12, 2012
I am very pleased with the product and merchant. Shopping was very easy, product arrived well packaged/secured, and product is working great!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Con men. The worst service ever. Believe that.

by diablosound, October 26, 2012
We bought an Edgestar wine cooler from compact appliance and needless to say it had a 90 day warranty. Long story short our service center we took it to on our dime said it was not soldered correctly at the Chineese factory and all the coolent leaked out and it superheated and ruined thousands of dollars in wine. After going back and forth like a pinball, the  tech guy at Edgestar (Oxymoron), "a complete disfunctional mess", says : There is nothing we can do for you and that he would check with CA/ Same company to get us something for our troubles to cover our repair (At this time) almost $300 out of pocket, so we picked a $150 fridge. Puts me on hold for five minutes comes back on and says "We can knock 10 percent off and give you an extended warranty!"
What a bunch of spinless liars. Steer clear from Compact appliance and Edgestar.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Double Billing Ties Up Your Money

by mraines517, September 14, 2012
CompactAppliances had good prices for what I needed, fast and free shipping. However, I noticed they charged my account twice for the same item forcing me to transfer money so that I would not become overdrawn.  I emailed the company about this and they assured me one of the charges would be removed.
A second email was sent asking if this was common practice for them.  No response.
I would love to give them a good review if I could, but this practice can financially hurt someone.  I still don't know if this is just something they do.  So, if you order a $250 item, an additional $250 of your money will be tied up for a few days.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good. Easy to navigate through

by Compact Appliance Shopper, August 3, 2012
Good. Easy to navigate through

  I would shop here again
Overall Rating: 4/5.0 store rating
 
This company is totally disreptuable in my opinion.  The customer service is non existent in my opinion.My expensive countertop dishwasher broke down, my son bought it for me and bought the extended warranty.  If anything happens you have   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I received the Hoover WetDry HandVac...

by Compact Appliance Shopper, July 8, 2012
I received the Hoover WetDry HandVac when I was suppose to and it was shipped free. I thought it was a good deal and I didn't experience any problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The product was as described, and was...

by Compact Appliance Shopper, June 19, 2012
The product was as described, and was shipped and delivered within the time frame promised. We were quite satisfied.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Customer service that has given on-line shopping its well deserved reputation!

by gghunt, June 14, 2012
Bought a WM3987HW LG 22 lb Capacity Ventless Washer Dryer Combo from them.  So far, not so impressed.  

First, the good stuff.  They under-promised, over performed on shipping time.  That's very good as it is easy to do the reverse in order to make a sale.  Next, the price was far better than I could find elsewhere.

Second, the not-so-good stuff.  I am currently having a bit of a challenge with delivery.  In short, I need my old unit taken out in order to receive the new unit.  The apartment is rather small with no back yard in which to leave an old unit.

The customer service number had a reasonable hold time and I didn't get to the phone fast enough, so I was cut off the first time.  The second time, I spoke with a Micheal who didn't really want to help, just wanted to start a fight on the restocking fee.  Could it be he has heard this song before?

In any case, I suggested we postpone the fight and I will look for disposal alternatives. 

I will try to update with the final results....

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

exactly as ordered. no complaints

by Compact Appliance Shopper, June 9, 2012
exactly as ordered. no complaints

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very easy. Excellent selection.

by Compact Appliance Shopper, June 2, 2012
Very easy. Excellent selection.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

easy to do business with

by Compact Appliance Shopper, June 2, 2012
easy to do business with

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Found exactly what we were looking for,...

by Compact Appliance Shopper, May 14, 2012
Found exactly what we were looking for, ordered it, tracked it and received it quickly. Works great! Cool! Literally!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to navigate on web site. Easy to...

by Compact Appliance Shopper, May 14, 2012
Easy to navigate on web site. Easy to order. Excellent shipping and delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Arrogant service with read the fine print disclosuers

by wlcrawford, May 11, 2012
I just bought a wine cooler from this service first of all they are not the dealer of products but a clearing house. They donot disclose prominetly the shipping delays and they are arrogant if you challenge this

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Very convenient and prompt. I would...

by Compact Appliance Shopper, May 8, 2012
Very convenient and prompt. I would use them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

UNSATISFACTORY!

by rugeron, May 8, 2012
BUYER BEWARE!!!I recently purchased an 'OPEN BOX" dehumidifier with a 3 yr warranty that was offered. A few days after the dehumidifier arrived, the registration card arrived. Upon registering the item I was told an OPEN BOX item was not eligible for an extended warranty and that they would credit my cc for the $39.99 that I paid. I would not have bought the item had I not been able to extend the warranty. I will not choose to do business with them in the future thoough I have in the past.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Poor

by lmc67, May 7, 2012
I've had a loathesome experience with this company.
In my opinion, they sell refurbished junk. Will never purchase from this site again. The extended warrenty is laughable.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

everything went as hoped for. perfect.

by Compact Appliance Shopper, April 16, 2012
everything went as hoped for. perfect.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All is well that ended well-----this...

by Compact Appliance Shopper, April 5, 2012
All is well that ended well-----this purchase ended well!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am having a hard time returning it....

by Compact Appliance Shopper, March 21, 2012
I am having a hard time returning it. use it 3 times and it quit working

  I would shop here again
Overall Rating: 3/5.0 store rating
 
Unlike some other reviewers, I have found the products they sell and the delivery time for them to be first-rate.  That said, I still will probably not do business with them in the future.  Two months ago I made a sizable purchase from them.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Finding what we wanted was fast and...

by Compact Appliance Shopper, February 27, 2012
Finding what we wanted was fast and easy. We ordered on line and received it faster than we expected. We are building a room in the finished cellar. We aren't to the stage of even opening the box yet. As soon as we get more done and get ready to place it in the room by the bar, we will know more. I had to say we received it in good quality. It is still in the box!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very satisfied with purchase. Product...

by Compact Appliance Shopper, February 24, 2012
Very satisfied with purchase. Product as advertised. Prompt shipment. Great pricing.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

After researching and comparison...

by Compact Appliance Shopper, February 10, 2012
After researching and comparison shopping on the net, I ordered my refrigerator from Compact Appliance. I am very pleased with the performance of my appliance and feel it was worth waiting for the back order. The refrigerator is much roomier than I expected, and I would shop with this site again.

  I would shop here again
Overall Rating: 5/5.0 store rating

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