Bluefly

Bluefly
 
Average Rating: 4.44/5.0 store rating
Customer Service 4
On-Time Delivery 5
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I completely do not understand their...

by Bluefly Shopper, February 16, 2014
I completely do not understand their shipping method. I still don't have my order and when I tracked it it showed that it was delivered to addressee in Erlanger, KY, US when my ship to address is in the Philippines. They take forever to answer your email. I'm still waiting for my order.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I love to shop with Bluefly. All...

by Bluefly Shopper, February 11, 2014
I love to shop with Bluefly. All merchandise is top quality and I am never disappointed.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The tracking for the courier is totally...

by Bluefly Shopper, February 10, 2014
The tracking for the courier is totally ridiculous.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The item was out of stock. I feel that...

by Bluefly Shopper, February 7, 2014
The item was out of stock. I feel that the first time customer discount should still be granted on another purchase. No one has responded to my email sent. I had to go to a competitors site plus pay $30 more to order the handbag, and was not happy about it. Being that this was a fault of bluefly inaccurate stock I feel some type of discount should be granted for a future purchase. I did lose out on my first time purchase perk due to this issue. Disappointed to say the least with the whole situation.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Overall the shopping experience is ok....

by Bluefly Shopper, February 2, 2014
Overall the shopping experience is ok. My biggest concern is the packaging. I have ordered several expensive ties. They use to come in a tie box but over the past 9-12 months come folded several times in a small zip lock plastic bag which means there are multiple wrinkles and folds in them. This is unacceptable.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I am extremely disappointed with the...

by Bluefly Shopper, January 21, 2014
I am extremely disappointed with the shipping process. I ordered items and paid for 2-day overnight shipping. Once it was not here I called to see what happened. Then I was informed it was delayed by 3 more days and I was not even notified by Bluefly. The customer service rep was very nice and we ordered other things to replace that order so I could have it overnight shipped to me. That order was also not able to be sent overnight and it did not arrive until 3 days later. Very poor shipping procedures and I will never use that as an option. Once the items FINALLY arrived the were fine but I am going to return ALL of them because I needed it for something that was time sensitive.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I ordered my merchandise on Jan.13th as...

by Bluefly Shopper, January 18, 2014
I ordered my merchandise on Jan.13th as a bithday gift for my sister. The expected deliver time on the check out page was 5 to 9 business days. I then received an e-mail from Bluefly that my order has been shipped. When I tracked the shippment, the estimated delivery time is Feb.4th,a little more than 3 weeks since I placed my order. I have to get my sister another present for her bithday. What an experiemce !

  I would shop here again
Overall Rating: 3/5.0 store rating
 

happy

by Bluefly Shopper, January 17, 2014
happy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The jacket was breath taking. I love...

by Bluefly Shopper, January 15, 2014
The jacket was breath taking. I love this designer shoes, and now trying the clothes. The jacket is solid and true to size.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Alwasy love shopping on Bluefly.com....

by Bluefly Shopper, January 13, 2014
Alwasy love shopping on Bluefly.com. They have a great selection and great prices.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have never bought shoes on line and...

by Bluefly Shopper, January 11, 2014
I have never bought shoes on line and these were a perfect fit. I was amazed...J

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered a shirt for Christmas present,...

by Bluefly Shopper, January 6, 2014
Ordered a shirt for Christmas present, was sent to Ohio instead of my address in Los Angeles by UPS, package returned by UPS to Bluefly and they put my purchase back on line for purchase. When I called to say I still wanted this purchase, it was no longer available. I will never shop there again as they don't find out why something was returned to them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Overall excellent

by Bluefly Shopper, December 29, 2013
Overall excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent source for good merchandise.

by Bluefly Shopper, December 26, 2013
Excellent source for good merchandise.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Received my package today ...just in...

by Bluefly Shopper, December 20, 2013
Received my package today ...just in time as I leave tomorrow morning for a 21 day cruise. Many thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Bluefly is wonderful from start to...

by Bluefly Shopper, December 9, 2013
Bluefly is wonderful from start to finish. Excellent selection, wonderful prices and fantastic shipping process.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

BLUEFLY is excellent. The description...

by Bluefly Shopper, December 8, 2013
BLUEFLY is excellent. The description of products is excellent as well as their checkout process. In fact, the coat/jacket I ordered did not fit me, but fit my daughter. Instead of returning it, I gave it to her and ordered the same one for me in one size up.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The status of my order was changed to...

by Bluefly Shopper, December 6, 2013
The status of my order was changed to 'cancelled'. I proactively wrote to the merchant to understand the situation. However, paypal have already debited the funds from my credit card account even though the merchant did not confirm the payment from their side. At the end, I need to wait for around 10 days for the merchant to cancel the paypal transaction,

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Is Christmas gift so can't rate...

by Bluefly Shopper, December 2, 2013
Is Christmas gift so can't rate the product quality but they appear to be good quality shoes.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

This is my 3rd pair of the Ciao Bella...

by Bluefly Shopper, December 2, 2013
This is my 3rd pair of the Ciao Bella Nutmeg Boot. I like the boot that much. I wore the other two pair out. I like the style, the round toe, true to the fit. Wear to work everyday.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am a happy costumer of BlueFly

by Bluefly Shopper, December 1, 2013
I am a happy costumer of BlueFly

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fine

by Bluefly Shopper, November 30, 2013
Fine

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I placed an orde which was rejected...

by Bluefly Shopper, November 26, 2013
I placed an orde which was rejected because card details did not match the banks details. I wrote and asked how to update my credit card as I could not see how it could be done. The response did not answer my question and I was asked to send copies of my card and statement which I will not do. Very frustrating.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I rarely shop online but have made a...

by Bluefly Shopper, November 18, 2013
I rarely shop online but have made a couple of excellent purchases from BlueFly. It has been enjoyable experience with a 100% satisfaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent over all experience

by Bluefly Shopper, October 31, 2013
excellent over all experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The delivery was fast. However, I...

by Bluefly Shopper, October 30, 2013
The delivery was fast. However, I couldn't track my order from the DHL link. It said my order may be experiencing some delays so I was a bit concerned at the very beginning. I received my shoes in just 5 days, so I am very happy with the overall experience I have had with Bluefly

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have made many purchases from Bluefly...

by Bluefly Shopper, October 29, 2013
I have made many purchases from Bluefly and based on my positive experiences it is why I choose to shop on their site.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I haven't received credit yet for...

by Bluefly Shopper, October 28, 2013
I haven't received credit yet for the items I had to return that did not fit------can't answer last question yet

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Bluefly offers great designer items at...

by Bluefly Shopper, October 27, 2013
Bluefly offers great designer items at good prices have shopped there for years.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by Bluefly Shopper, October 20, 2013
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Thanks for the great service. The...

by Bluefly Shopper, October 18, 2013
Thanks for the great service. The prices are good too! I had to return one of the dresses, only due to fitting. The return instructions were very clear.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very good

by Bluefly Shopper, October 11, 2013
very good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Efficient, good quality merchandise,...

by Bluefly Shopper, October 11, 2013
Efficient, good quality merchandise, great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Terrible customer service. Never...

by Bluefly Shopper, September 30, 2013
Terrible customer service. Never received item.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I shop at bluefly all the time, and for...

by Bluefly Shopper, September 21, 2013
I shop at bluefly all the time, and for some odd reason the post office is saying that an incorrect address was used yet I used my address that was on file. Just another hassle to get my product.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I always shop at Bluefly for the...

by Bluefly Shopper, September 17, 2013
I always shop at Bluefly for the highest quality products at low prices. I have always been very satisfied with the shipping and customer service. I have returned some products due to issues with fit, but I can always trust the quality of the products they sell.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had a great shopping experience with...

by Bluefly Shopper, September 9, 2013
I had a great shopping experience with Bluefly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

i got what i saw, when i was susposed...

by Bluefly Shopper, September 7, 2013
i got what i saw, when i was susposed to, at a great deal

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The necklace that I received product...

by Bluefly Shopper, August 9, 2013
The necklace that I received product 2503 NMESHCRSPK Leslie Danzis - One size Jewelry Gold was tarnished and has fading parts on it upon receiving. Very unexceptable.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Shoes as promised

by Bluefly Shopper, August 5, 2013
Shoes as promised

  I would shop here again
Overall Rating: 4/5.0 store rating

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