BestBuyEyeglasses.com

BestBuyEyeglasses.com
 
Average Rating: 4.04/5.0 store rating
Customer Service 0
On-Time Delivery 0
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after Ii ordered the frame and my...

by BestBuyEyeglasses.com Shopper, November 27, 2013
after Ii ordered the frame and my account was debitedd I recieved a follow up e mail stating the frame was discontiuned why did they offer it in the first place

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I received notice that it would take a...

by BestBuyEyeglasses.com Shopper, October 1, 2013
I received notice that it would take a few extra days. When I inquired via email, I was told it was many more days. Now I received an email saying I could track my order with it, but iwhen I follow that link, it says there is no shipment

  I would shop here again
Overall Rating: 3/5.0 store rating
 

After communicating back and forth I...

by BestBuyEyeglasses.com Shopper, August 20, 2013
After communicating back and forth I ended up cancelling my order. The reason for the cancellation was: I work in a cleanroom environment as a maintenance technician. I constantly have to look at things close-up and things far away. Things up close I don't need glasses but for things far away I do. In this cleanroom environment I'm required to use safety goggles over my current glasses. To see things up close I remove my safety goggles and my glasses then put back on my safety goggles. To see things far away I remove my safety goggles and put back on my glasses then put back on my safety goggles. I have to repeat this process over an over; it's such a pain. I decided I could purchase glasses that could be used as safety goggles and glasses at the same time. I figured since I don't need any correction for the bifocal portion that I could use my current prescription. I was told that I couldn't. I don't understand why I need a new prescription to have a lens added to the bifocal portion without any correction.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I have not received the item I ordered....

by BestBuyEyeglasses.com Shopper, July 16, 2013
I have not received the item I ordered. Order #862465. The tracking # shows it was in Florida on July 5 and scheduled to be delivered on July 6. It has not arrived. The Post Office has no further stamps past Florida either. They tell me it must be lost.I will shop at this merchant again if my order is reprocessed. Service is good if i receive my order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I received the incorrect size. I...

I received the incorrect size. I ordered 135, received 130. Called Customer Service, and Diana said there would be no restocking fee,&for me to just return the frames for an exchange. I exchanged them for a totally different frame since the first frame felt so heavy anyway. I haven't yet received the exchanged item. Customer Service was very pleasant to deal with. Kind Regards, Dee Franklin

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I never received any mail-in forms for...

by BestBuyEyeglasses.com Shopper, February 6, 2013
I never received any mail-in forms for rebates or to complete any purchases and no phone calls were required. Otherwise, the website was relatively easy to use. My recommendation would be to add more pictures and make the products easier to make bigger and in more visible to see up close when deciding on a purchase for online orders.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

BestBuyEyeglasses.com are wonderful....

by BestBuyEyeglasses.com Shopper, January 25, 2013
BestBuyEyeglasses.com are wonderful. No hassles, no problems. We had originally purchased the glasses through another site. We were notified by them that the frames were discontinued from the manufacturer. My son was upset because he loved the glasses and had lost his original pair. We ordered from BestBuyEyeglasses.com and they had them. Ordering was easy. I'm very grateful to BestBuyEyeglasses.com and will order from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

quick and little fast shopping!!

by BestBuyEyeglasses.com Shopper, November 12, 2012
quick and little fast shopping!!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Received the wrong frames (wrong shape,...

by BestBuyEyeglasses.com Shopper, November 12, 2012
Received the wrong frames (wrong shape, wrong material, wrong size, wrong color). Had to call customer service 3 times (and wait over 24 hours) before receiving Return Postage label via email. The wrong frames are in the return mail; I still do not have the frames I ordered. In all fairness, I have used BBE once before, and had no problems.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I would consider purchasing from this...

by BestBuyEyeglasses.com Shopper, November 12, 2012
I would consider purchasing from this website ONLY IF they had the best price. Eyeglasses frames were delivered TWO WEEKS (14 days) after I placed the order, which is very slow. Package sent to my BILLING ADDRESS which is different from the SHIPPING ADDRESS which was clearly shown on the order sheet that was included. They should stated that they do not provided a case for frames, since providing a case is standard practice (in my experience with 4 other websites over the past several years).

  I would shop here again
Overall Rating: 4/5.0 store rating
 

fine

by BestBuyEyeglasses.com Shopper, September 24, 2012
fine

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was good, the processing time took...

by BestBuyEyeglasses.com Shopper, September 15, 2012
It was good, the processing time took to long. Beside that, great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered a small size of sunglasses...

by BestBuyEyeglasses.com Shopper, September 6, 2012
I ordered a small size of sunglasses but it gave me a large size

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Easy website to maneuver. Great...

by BestBuyEyeglasses.com Shopper, August 12, 2012
Easy website to maneuver. Great experience. Will visit again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Had issues getting the frame and lens...

by BestBuyEyeglasses.com Shopper, June 25, 2012
Had issues getting the frame and lens colors sought. Merchant was out of most Wayfarer frame and lens options in polarized and I settled for a third choice. Web site doesn't tell what out of stock with accuracy. Prices were quite good and in all fairness most other sites didn't even list the frame and lens that I wanted. happy with what I got.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

it was good except i needed to make a...

it was good except i needed to make a return and the directions for return online did not work so i had to find a different way to contact for the return shippig label

  I would shop here again
Overall Rating: 3/5.0 store rating
 

quick, easy, efficient,a pleasure

quick, easy, efficient,a pleasure

  I would shop here again
Overall Rating: 5/5.0 store rating
 

like you

like you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Recommended site to friend, third time...

Recommended site to friend, third time I have used B/Beyeglasses

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I haven't received the sunglasses...

by BestBuyEyeglasses.com Shopper, February 27, 2012
I haven't received the sunglasses yet; they are on backorder. I'm patient.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

After I placed the order, I received an...

by BestBuyEyeglasses.com Shopper, February 15, 2012
After I placed the order, I received an email stating that the frames I ordered would not ship as expected because they had to be ordered from the manufacturer. I dediced to cancel my order and buy elsewhere. I would shop with this merchant again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent website and merchandise. I...

by BestBuyEyeglasses.com Shopper, January 11, 2012
Excellent website and merchandise. I have ordered from BestBuyEyeglasses for a few years now and will always come back. Great product, prices, quick shipping, etc.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Would not shop there again.

by lymari05, January 5, 2012
I'm still waiting for an order placed on 12/17/11.  Customer service replies after 2-3 days.  The sad part is that if I go online and placed the same exact order again, the item's availability is IN STOCK.  And actually, the've been backordered ever since the order was placed.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

So easy to shop at Bestbuyglasses. Now...

by BestBuyEyeglasses.com Shopper, November 25, 2011
So easy to shop at Bestbuyglasses. Now that I have a new Rx I will buy another pair of glasses only this time give my new Rx and see what they produce.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service!

by BestBuyEyeglasses.com Shopper, November 22, 2011
Excellent service!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My experience was generally very good....

by BestBuyEyeglasses.com Shopper, November 3, 2011
My experience was generally very good. However, the lenses I initially ordered did not fit the frame I choose. I received an e-mail asking me to contact "Customer Service" to select a different lens. I did that, the Customer Service Agent was very helpful, and I selected the polycarbonate lenses rather than the HD 1.67. This reduced the costs of the glasses from $501.97 to 474.98 (-$26.98). This was to have been credited on my VISA card, but I had to call several days later to ensure that the credit will be applied. This was the only negative about this purchase and would "not" stop me from using their services again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I agonized for days as to which online...

by BestBuyEyeglasses.com Shopper, October 19, 2011
I agonized for days as to which online merchant I should use to order the sunglasses I wanted. The sunglasses were less expensive online than in local stores, and I was having a hard time finding the ones I wanted with the right lenses locally. I checked every online merchant I could find for availability and price before finally choosing bestbuyeyeglasses based on other reviews even though they were a little more expensive. So glad I did. My sunglasses came faster than predicted and they are exactly what I wanted. I would recommend this site to everyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fast delivery - before estimated date

by BestBuyEyeglasses.com Shopper, October 11, 2011
Fast delivery - before estimated date

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great service.

by BestBuyEyeglasses.com Shopper, October 8, 2011
great service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection and prices. The best I...

by BestBuyEyeglasses.com Shopper, October 6, 2011
Great selection and prices. The best I could find on the web. The glasses shipped quickly, and arrived in perfect condition. The website is easy to navigate and fast. One really fantastic feature is their explanation of sizing, which helped me figure out what size glasses I needed to order. I am really happy with my purchase and would highly recommend BestBuyEyeglasses to anyone looking for quality sunglasses. Can't beat the prices!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience. Received a great...

by BestBuyEyeglasses.com Shopper, September 18, 2011
Great experience. Received a great product with no fuss.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good shopping experience. Shipping...

by BestBuyEyeglasses.com Shopper, September 14, 2011
Good shopping experience. Shipping containter could be a bit smaller and the glasses case could be a bit better. The glasses are almost larger than the case which is very thin. A heavier case with a pocket clip would be a nice option, even if there is an additional charge.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Site with easy and fast navigation....

by BestBuyEyeglasses.com Shopper, September 8, 2011
Site with easy and fast navigation. Agile procurement process. Excellent order tracking. No personal contact was necessary. Bought from Brazil for delivery to a U. S. address.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I asked for express 1 day shipping...

by BestBuyEyeglasses.com Shopper, September 8, 2011
I asked for express 1 day shipping since urgency but product left the shop a week later.. which finally took a week and a day.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

This product was received very quickly,...

by BestBuyEyeglasses.com Shopper, August 15, 2011
This product was received very quickly, in excellent condition. The product was exactly what was expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

ok

by BestBuyEyeglasses.com Shopper, August 10, 2011
ok

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Still have not received order and the...

Still have not received order and the site listed merchandise for sale that was no longer available causing a delay. Would most likely not shop here again as this is an inane amount of time to wait for a pair of sunglasses. I ordered from somewhere else 5 days after this order and with regular shipping have been enjoying that product for a week. Very poor shipping time. If I had it to do again i would cancel the entire order. Have a great day.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

When inquiring about the delivery date...

When inquiring about the delivery date of my order, customer service kept telling me the order will be shipped next week from May 27 till July 1,2011. Even with the item on backorder, I should have been updated with more accurate delivery date. Thank you!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

disgusting

by guest483, June 20, 2011
Review of Best Buy Eyeglasses.

Buyer beware. This company (best buy eyeglasses) is a fraud. They sell fakes and will steal your money if you try to return your order for any reason. Read all the other reviews online for bestbuyeyeglasses.com

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Good.

Good.

  I would shop here again
Overall Rating: 5/5.0 store rating

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