Bedbathststore.com

The process was quick and painless :) I found what I wanted in this store and it was received rather quick.

 I would shop here again

excellent selection

 I would shop here again

item arrived very quickly and is a very good quality product; very pleased with enite experience

 I would shop here again

Lace curtain panels are nice quality and perfect for my bedroom.

 I would shop here again

Great service. Very pleased with my order. Will definitly shop with you folks in the future. Thank you so much. You made it all so easy.

 I would shop here again

The merchandise is back ordered until march, however, I paid for it 5 minutes after the order was placed. Most co. charge when back orders are ready to be shipped.

 I would not shop here again

This item was apparently drop-shipped from the factory. Although I contacted the seller to cancel the order, I was too late to stop the shippment. I refused the package and had it shipped back to the factory. I expect that a refund for the purchase price will be made soon.

 I would shop here again

The shopping expreience was good, but shipping to Canada was too costly. Would not shop here again because of that.

 I would shop here again

They carry products no one else does. Their products are very good quality, also. The bed skirt I ordered is a good quality wrap around -- very hard to find.

 I would shop here again

Very pleased with the curtains and rug I brought.

 I would shop here again

I ORDERED ON NOV.16 AND IT IS NOW DEC. 7TH AND STILL HAVE NOT RECIEVED ALL MY ORDER. I MIGHT ORDER IN THE FUTURE IT DEPENDS ON WHAT I NEED AND IF I CAN FIND IT IN THE STORES HERE.

 I would not shop here again

I found the picture and a clerk got it down for me. Very courteous and friendly service.

 I would shop here again

Was fine except that one item was delayed and I had to follow up. Did get a prompt response and item eventually showed up but took weeks. Quality of items was good.

 I would shop here again

Everything went like clock work. I can't complain about one thing and the curtains are exactly what I wanted. A Rating !!!

 I would shop here again

Having the same problem as some others on here. Ordered a product a month ago and not in stock. Telling me it will be here and then isn't. The rep has been good enough to update me immediately when I email her, but the stock still isn't there. New house and no curtains. Wonderful. Tried to order another curtain and those aren't in stock. You can come to your own conclusions.

 I would not shop here again

I couldn't be more pleased with the purchase I made. Absolutely love these curtains! I will definitely buy from Bedbathstore.com again. My ordering and delivery experience went very well.

 I would shop here again

Finding the needed product and ordering was fine. My only problem was that the item was charged and posted to our credit card service BEFORE the item shipped. This caused my writing our accounting group to get an exception to their deadline in reconciliation of the charge account. We did received it on the last day before I would have had to dispute the charge since I had not received it. Our other vendors do not post the charge until item has actually shipped.

 I would shop here again

very good will shop again

 I would shop here again

Was very easy to order and I received the rug in 3 days

 I would shop here again

Great selection, good prices, quick delivery

 I would shop here again

Will never order from this store again.  Ordered curtains on 6/12/12 and never received them as of 7/17/12 when I cancelled the order.  Customer service was not very helpful.  The confirmation and tracking indicated the curtains would be shipped in one to two weeks.  The first time I called customer service the week of july 4th I was told that the warehouse was closed for the week and that they should be done after that week.  As of today on the tracking it indicated the items would be shipped in one to two weeks.  I called customer service on 7/16/12 as was told they would email me the status that day.  Nothing.  I called again today and cancelled the order.  This order was over $228.00 and they were paid on 6/12/12.  They did return the money to my paypal account today, but now i have to shop for curtains again.

 I would not shop here again

I was happy to receive my item. I wish the other items I had wanted were available and I would have purchased they here also. Good experience though :) Julie in particular was a wonderful help and kept in communication. I really appreciated her.

 I would shop here again

I would try their products again.

 I would shop here again

Do not purchase from this store.  I ordered childrens curtains on May 1st 2012, they sent me an automated response telling me it would come in 4-7 days (I figured great as the website stated 5-7 days).  After 7 business days I contacted them and Julie said mid-May as it was on back order.  On May 31st I contacted them again and they told me sorry, mid-June.  I do not believe they are capable of delivering products, the real kicker is that they still offer the product online and it says 5-7 days.  Plus should the customer have to ask for an update if they know all of their products are back ordered ahead of time?

 I would not shop here again

very good

 I would shop here again

Today's date is 5/21/12. I placed an order #72182 on 4/29/12. My order was to ship in 1 to 2 weeks. I received an email from Susan in customer service 5/9/12 stating that there is a fabric shortage and fabric will not be re-shipped for 90 days. Customer service asked if I would like to wait 90 days. I spent a few days trying to find something on the Bed Bath Store website to replace my original order-and I may have as I ordered a swatch from the irradessa collection. My reply on 5/18/12 was to cancel my order and in my reply I asked for a confirmation of the order cancellation. (I do not want to place another order before receiving the order cancellation confirmation). To my surprise, Susan at C.S replied, "I will contact the manufacturer to cancel the order. Once they confirm to me I will confirm back to you via email.". My contract is with the Bed Bath Store.com not the manufacturer of the fabric who supplies product to the Bed Bath Store. My order confirmation from the Bed Bath Store stated that I would have my order shipped in 1 to 2 weeks. The Bed Bath Store cannot fulfill their contractual obligation and therefor should be the entity to provide me with an order cancellation-Not the fabric manufacturer. I will not place another order with the Bed Bath Store until I recieve an order cancellation. Poor business ethics make me reluctant to order something else.

 I would not shop here again

Very prompt service.

 I would shop here again

I received my order on time and I like the item purchased very much. I will order from the merchant in the future.

 I would shop here again

this store many times has items I can't find elsewhere online

 I would shop here again

received email saying all items shipped, but some did not arrive - note inside box saying they would arrive in a couple weeks. So why not just say in the original email what was shipping? Found that odd. Also, took a package of curtains and bent them in half to fit in a triangular box with curtain rods. I wasn't too happy with that.

 I would shop here again

This was my first time shopping with Bedbathstore and I must say I'm quite pleased. I purchased the chenille bedspread in sage green with matching shams and throw pillow. The bedspread is just gorgeous - high quality cotton is thick and soft and color was true to the picture. I fell in love with it as soon as I unfolded - and I'm still in love.

 I would shop here again

took longer than expected to receive order other than that,no problem i liked the variety of curtains to choose from but i wish some things could be purchased individually, rather than having to buy a set

 I would shop here again

The items were out of stock so had to wait until they had them restocked. Then items were shipped but they did not deliver to our house. The tracking said that it wasn't a valid address. UPS has delivered to this address before. The address was correct: Doris McGuire, 876 Burland Dr., Bailey, CO. 80421, My credit card was charged when the order was made not when shipped. Now the shipping says it is on the way back to LYNBROOK, NY, US. I am very disappointed. My husband fell and broke his hip and we need the shower curtains and rings to update our bathroom so he can shower. He is unable to climb stairs to go to another bathroom. Please let me know what you are going to do about my order. Thank you, Doris McGuire I do understand that it is basically the fault of UPS for not delivering the order.

 I would not shop here again

Bad customer service.  Ordered sheets and says usually ships in 1 - 2 weeks.  Well over 3 weeks now and still no sheets.  Called customer service and talked to a very rude lady.  Site has not refunded my order yet.  Find another site.

 I would not shop here again

Product was shipped fast and covers the chair and looks great.

 I would shop here again

online ordering easy, communication very good, efficient delivery and great product.

 I would shop here again

After placing my order in late March, I realized I hadn't received any email or package from the company in over a week. I checked the status online and the order was pending. I contacted customer service and they did respond within 24 hours to explain the bath mat was out of stock so they were holding the order until it arrived. They offered to ship everything except the bath mat then the mat when it is in stock, or offered for me to wait on the full order. I responded by telling them I would have appreciated an email telling me about the pending status of the order instead of me having to contact them. I told them to wait and ship the whole order at once, thinking it would be only a bit longer. It has now been over 11 days since I responded and told them I could wait for the order. I had no idea it would be this long. I wrote back to customer service last night (but it was Saturday and is now Sunday, so I understand they may not be in the office right now) and asked them to ship the order they have in stock and send the bath mat when it is available. I also included a question as to how long they anticipate it will take for the bath mat to become restocked. Hopefully I will receive a response shortly. I've made purchases from BedBathStore before and not had any problem. I'm confident I will get my order eventually, but this experience has not been the best with this merchant this time.

 I would shop here again

These 1500 thread count Cal King sheets are wonderful....best value and quality . Perfectly sized, generous deep pockets, great fit, super soft yet crisp with that rich, heavy feeling of well made sheets. We love them.

 I would shop here again

The site was easy to navigate and place order. Quality of the merchandise was very good and what I expected. Thank you!

 I would shop here again

When I ordered the item on line, the item was in stock. I received notice that it would ship in two to five days. I never heard another word. I tried to track the table cloth and found nothing. I finally contacted customer service. They discovered that it was bckordered. I am disappointed that I was never sent a notitification that my item was on backorder. By the way, I was charged immediately. It is almost a month now since I ordered the table pad and it has not arrived!

 I would shop here again