Bedbathststore.com

Bedbathststore.com
Average Rating: 3.08/5.0 store rating
Customer Service 3
On-Time Delivery 4
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Awful Customer Service.

by defyinggravity, February 10, 2014
Completely awful customer service. The product does not match the picture. Backorderd, 2 weeks for a response. Consider carefully before ordering from this place.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

The shopping experience was good. It...

by BedBathStore.com Shopper, January 29, 2014
The shopping experience was good. It was simple and easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems at all...very pleased with...

by BedBathStore.com Shopper, October 29, 2013
No problems at all...very pleased with the quality and the time it was shipped. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have made several purchases from...

by BedBathStore.com Shopper, October 16, 2013
I have made several purchases from BedBathstore.com and I have always been satisfied with the quality,selection and prices.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Typical online shopping - not...

by BedBathStore.com Shopper, September 1, 2013
Typical online shopping - not particularly memorable one way or another. Good price- fairly quick delivery

  I would shop here again
Overall Rating: 4/5.0 store rating
 

it was a good experience

by theresa1981, August 22, 2013
I ordered but didn't get an email conformation, called the company the next day and they advised me to check my spam because I have gmail and sometimes gmail customers tell them that the conformation emails go to spam and there is was! I got Purple Kendall Eclipse Kids Blackout Curtain Panel they came in the time stated on the website and i love them!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I am very pleased with Bedbathstore.com - will shop here again

by smcenis, August 21, 2013
I ordered the wrap-around bed-skirt and gypsy panels to update my bedroom. The panels give a fresh look to my room and the wraparound bedskirt was so easy to put on! Order shipped timely and very please with products and pricing. I Highly Recommend Bedbathstore.com!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I like their website, was able to find...

by BedBathStore.com Shopper, July 6, 2013
I like their website, was able to find what I wanted at a good price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very happy with product, a pleasure...

by BedBathStore.com Shopper, July 5, 2013
Very happy with product, a pleasure doing online shopping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with their selection and...

by BedBathStore.com Shopper, July 3, 2013
Very pleased with their selection and fast shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The process was quick and painless :) I...

by BedBathStore.com Shopper, March 26, 2013
The process was quick and painless :) I found what I wanted in this store and it was received rather quick.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent selection

by BedBathStore.com Shopper, March 25, 2013
excellent selection

  I would shop here again
Overall Rating: 5/5.0 store rating
 

item arrived very quickly and is a very...

by BedBathStore.com Shopper, March 16, 2013
item arrived very quickly and is a very good quality product; very pleased with enite experience

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Lace curtain panels are nice quality...

by BedBathStore.com Shopper, February 27, 2013
Lace curtain panels are nice quality and perfect for my bedroom.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great service. Very pleased with my...

by BedBathStore.com Shopper, February 8, 2013
Great service. Very pleased with my order. Will definitly shop with you folks in the future. Thank you so much. You made it all so easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The merchandise is back ordered until...

by BedBathStore.com Shopper, February 8, 2013
The merchandise is back ordered until march, however, I paid for it 5 minutes after the order was placed. Most co. charge when back orders are ready to be shipped.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

This item was apparently drop-shipped...

by BedBathStore.com Shopper, January 10, 2013
This item was apparently drop-shipped from the factory. Although I contacted the seller to cancel the order, I was too late to stop the shippment. I refused the package and had it shipped back to the factory. I expect that a refund for the purchase price will be made soon.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The shopping expreience was good, but...

by BedBathStore.com Shopper, January 7, 2013
The shopping expreience was good, but shipping to Canada was too costly. Would not shop here again because of that.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They carry products no one else does....

by BedBathStore.com Shopper, December 29, 2012
They carry products no one else does. Their products are very good quality, also. The bed skirt I ordered is a good quality wrap around -- very hard to find.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with the curtains and rug...

by BedBathStore.com Shopper, December 17, 2012
Very pleased with the curtains and rug I brought.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ORDERED ON NOV.16 AND IT IS NOW DEC....

by BedBathStore.com Shopper, December 7, 2012
I ORDERED ON NOV.16 AND IT IS NOW DEC. 7TH AND STILL HAVE NOT RECIEVED ALL MY ORDER. I MIGHT ORDER IN THE FUTURE IT DEPENDS ON WHAT I NEED AND IF I CAN FIND IT IN THE STORES HERE.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I found the picture and a clerk got it...

by BedBathStore.com Shopper, December 1, 2012
I found the picture and a clerk got it down for me. Very courteous and friendly service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was fine except that one item was...

by BedBathStore.com Shopper, September 18, 2012
Was fine except that one item was delayed and I had to follow up. Did get a prompt response and item eventually showed up but took weeks. Quality of items was good.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Everything went like clock work. I...

by BedBathStore.com Shopper, August 14, 2012
Everything went like clock work. I can't complain about one thing and the curtains are exactly what I wanted. A Rating !!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Frustrating and Aggravating to say the Least

by nan888, August 13, 2012
Having the same problem as some others on here. Ordered a product a month ago and not in stock. Telling me it will be here and then isn't. The rep has been good enough to update me immediately when I email her, but the stock still isn't there. New house and no curtains. Wonderful. Tried to order another curtain and those aren't in stock. You can come to your own conclusions.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I couldn't be more pleased with...

by BedBathStore.com Shopper, August 3, 2012
I couldn't be more pleased with the purchase I made. Absolutely love these curtains! I will definitely buy from Bedbathstore.com again. My ordering and delivery experience went very well.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Finding the needed product and ordering...

by BedBathStore.com Shopper, August 3, 2012
Finding the needed product and ordering was fine. My only problem was that the item was charged and posted to our credit card service BEFORE the item shipped. This caused my writing our accounting group to get an exception to their deadline in reconciliation of the charge account. We did received it on the last day before I would have had to dispute the charge since I had not received it. Our other vendors do not post the charge until item has actually shipped.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

very good will shop again

by BedBathStore.com Shopper, August 2, 2012
very good will shop again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was very easy to order and I received...

by BedBathStore.com Shopper, August 1, 2012
Was very easy to order and I received the rug in 3 days

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection, good prices, quick...

by BedBathStore.com Shopper, July 21, 2012
Great selection, good prices, quick delivery

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was not happy with the service I received from this store.

by quilter677, July 17, 2012
Will never order from this store again.  Ordered curtains on 6/12/12 and never received them as of 7/17/12 when I cancelled the order.  Customer service was not very helpful.  The confirmation and tracking indicated the curtains would be shipped in one to two weeks.  The first time I called customer service the week of july 4th I was told that the warehouse was closed for the week and that they should be done after that week.  As of today on the tracking it indicated the items would be shipped in one to two weeks.  I called customer service on 7/16/12 as was told they would email me the status that day.  Nothing.  I called again today and cancelled the order.  This order was over $228.00 and they were paid on 6/12/12.  They did return the money to my paypal account today, but now i have to shop for curtains again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I was happy to receive my item. I wish...

by BedBathStore.com Shopper, June 8, 2012
I was happy to receive my item. I wish the other items I had wanted were available and I would have purchased they here also. Good experience though :) Julie in particular was a wonderful help and kept in communication. I really appreciated her.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I would try their products again.

by BedBathStore.com Shopper, June 4, 2012
I would try their products again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They do not have the products

by sawolski, May 31, 2012
Do not purchase from this store.  I ordered childrens curtains on May 1st 2012, they sent me an automated response telling me it would come in 4-7 days (I figured great as the website stated 5-7 days).  After 7 business days I contacted them and Julie said mid-May as it was on back order.  On May 31st I contacted them again and they told me sorry, mid-June.  I do not believe they are capable of delivering products, the real kicker is that they still offer the product online and it says 5-7 days.  Plus should the customer have to ask for an update if they know all of their products are back ordered ahead of time?

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

very good

by BedBathStore.com Shopper, May 26, 2012
very good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Today's date is 5/21/12. I placed...

by BedBathStore.com Shopper, May 21, 2012
Today's date is 5/21/12. I placed an order #72182 on 4/29/12. My order was to ship in 1 to 2 weeks. I received an email from Susan in customer service 5/9/12 stating that there is a fabric shortage and fabric will not be re-shipped for 90 days. Customer service asked if I would like to wait 90 days. I spent a few days trying to find something on the Bed Bath Store website to replace my original order-and I may have as I ordered a swatch from the irradessa collection. My reply on 5/18/12 was to cancel my order and in my reply I asked for a confirmation of the order cancellation. (I do not want to place another order before receiving the order cancellation confirmation). To my surprise, Susan at C.S replied, "I will contact the manufacturer to cancel the order. Once they confirm to me I will confirm back to you via email.". My contract is with the Bed Bath Store.com not the manufacturer of the fabric who supplies product to the Bed Bath Store. My order confirmation from the Bed Bath Store stated that I would have my order shipped in 1 to 2 weeks. The Bed Bath Store cannot fulfill their contractual obligation and therefor should be the entity to provide me with an order cancellation-Not the fabric manufacturer. I will not place another order with the Bed Bath Store until I recieve an order cancellation. Poor business ethics make me reluctant to order something else.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Very prompt service.

by BedBathStore.com Shopper, May 19, 2012
Very prompt service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received my order on time and I like...

by BedBathStore.com Shopper, May 9, 2012
I received my order on time and I like the item purchased very much. I will order from the merchant in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

this store many times has items I...

by BedBathStore.com Shopper, May 8, 2012
this store many times has items I can't find elsewhere online

  I would shop here again
Overall Rating: 4/5.0 store rating
 

received email saying all items...

by BedBathStore.com Shopper, May 6, 2012
received email saying all items shipped, but some did not arrive - note inside box saying they would arrive in a couple weeks. So why not just say in the original email what was shipping? Found that odd. Also, took a package of curtains and bent them in half to fit in a triangular box with curtain rods. I wasn't too happy with that.

  I would shop here again
Overall Rating: 4/5.0 store rating

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