BeallsFlorida.com

BeallsFlorida.com
Average Rating: 2.9/5.0 store rating
Customer Service 4
On-Time Delivery 4
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Terrible online experience

by aklydia, November 28, 2013
As an avid amazon and ebay shopper I order things online frequently. I am generally very happy with online purchases and order most items online to keep myself out of the stores. I ordered this dress for a Christmas concert for my daughter.   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Fantastic Service, discounts amazing,clearance racks organized, store very clean...

by bowess, January 31, 2013
Well say, unbelievable sure nice at Beals two women working in women's section of swimwear were so helpful I was finished in less than 15 minutes.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Customer Service unhelpful and unaccomodating. Would not recommend ordering from this company.

by rebelgram, December 19, 2011
I ordered a glassware set for a Christmas gift that was inadequately packed and came all broken. Customer service refused to re-send 2nd day air to get here by Christmas so I ended up paying $6.00 shipping for a $3.00 potpourri packet (very light weight) as customer service refused to refund me any of the shipping. This is not good customer service and extremely frustrating. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I stumbled upon Bealls Florida by accident while searching for bath accessories by Creative Baths. I was looking for a specific design and for a more cost effective altenative than what Touch of Class was commanding, so 'lo and behold Bealls. I have   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Pricing Scam and Rude Customer Service Rep

by shopper-fla, August 20, 2011
Bealls had a sale on school uniforms and 20% "better than tax-free".  I entered my order, received my receipt ($114), and received my order in a few days.  But to my surprise $149 was charged to my credit card.  Not only did I not get the 20% off, they didn't charge me the sale price.  When I called customer service they were rude and told me I was wrong, they saw $149 on their side.  My receipt shows the discount so I had to forward my confirmation email with pricing to customer service.  They said they'd have somebody review when they had time.  I'm not holding my breath.  

I will never buy from them again.  Classic bait and switch scam.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Awesome experience! Good Price! $20.50 savings on a pair of shoes!

by ukku_mini, March 6, 2009
I needed a pair of shoes for my son. We went to the skechers store in the mall and it was $52.00 for a pair of hotlights damager Police sneakers. My son loved it so much. But I thought it was too much t spend on a pair of toddler shoes. I came home and started looking for it online. Found Bealls Florida. I never bought from this store beofre and didnt even know it was a department store until I started looking for its reviews. Anyway - it was $31.50, I got free shipping too. So my final price was $31.50, I kept my fingers crossed and waited for the shoes. It was home in 4 days. We love it. My son loves it. and it saved us $20.50, not a bad deal in this economy.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I discovered BeallsFlorida.com purely by accident, when I was searching for a brand of women's clothing I wear most often, simply because it's a style I like, comfortable and sporty. The companies name is Caribbean Joe and features tropical floral   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Years of Great Shopping at Bealls

by emsnana, August 24, 2007
I am a transplant from Ohio to S. Carolina, but I have family in Florida and have shopped at Bealls stores in the Tampa Bay area for years. I have always found quality merchandise at reasonable prices. For casual clothing, their prices are very good. They carry a nice selection of shoe brands (Clarks, Sperry, Aerosoles, etc.), and a terrific choice of sandals. I don't know how often they run sales, but there is usually one going on each time I'm in FL, which is every 90 days or so. Their end-of-season sales are great! I've had absolutely no problem with online ordering. Their computers have located my ordered items at their various stores, and I've received fast shipping to both Ohio and S. Carolina. I have always found their sales associates to be most courteous, whether in the store, by phone, or online. Overall, I would say Bealls Florida is very similar to Kohls--both stores offer great values in clothing and nice houseware lines. I only wish Bealls would expand their stores a bit north into the Carolinas!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

Nice Customer Service

by sigsragon, July 17, 2007
Love Clarke Sandals but it is very difficult to get a deal on them as Sunbeat and their popular styles are reissued year after year. So I make it a goal to add at least one new pair a year at a real bargain price. This year after weeks of searching   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Awful! Have not received item yet or credit. Extremely rude, useless customer service!!!

by nrhianna, December 22, 2006
AWFUL EXPERIENCE! Didn't receive the item I ordered by the time it was promised, called and spoke to a customer service *manager* after getting nowhere with basic customer service, and was treated even more rudely then! They give you a tracking #, but then there's no record of it through the postal service (I saw someone else had this problem as well), and all they do is blame the postal service for everything. I have had MANY things shipped to me via the USPS this holiday season, and Bealls has been the first to NOT ARRIVE. Supposedly they have sent the same item to me via expedited mail, but I have yet to receive a confirmation of shipment. (again, the post offices fault according to them!) When I expressed my dissatisfaction with my order, I was told to "believe what I wanted to believe", and my further questions were ignored. Bealls Florida apparently not only can't place a simple order properly, but they truly have the WORST customer service I have yet to encounter.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent Experience

by dublin102, October 29, 2006
I had a great experience with this merchant. I started ordering in July 2006 and made a purchase a few days ago. My first order was through Amazon, and then I started ordering directly because the service was even faster. I've never had a botched order of any kind...perfect and the speed has been incredible. I live in Virginia and have received packages faster from Bealls than some merchants in Baltimore. I've called Customer service a few times and each time the representative has been helpful in locating merchandise on the site.

The quality of the merchandise has been wonderful. I appreciate all the 100% cotton fabrics they have for shirts and pants. And, everything I've ordered has stood up well to wear and washing.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

LOUSY!!!

by dkane716, September 5, 2006
I would never again order from this company. I ordered 2 pair of Caribbean Joe sunglasses. Got the first two pair and they were wrong. Called customer service and they said they would send a UPS label for pickup and replace the order (with a picture.) Got the next two pair and they also were WRONG. Sent everything back and decided to try Amazon.com because I thought they were a reputable company. Guess what? The glasses came from Beall's and they were again WRONG!!! Called customer service and they were very impolite and not very concerned that my order was wrong 3 times!! Not once did he say sorry for the inconvenience, just said something must be wrong with the web site since the mistake was made 3 times. And he was not going to try to fulfill my order.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

The worst experience I have ever had with customer service.

by winterstorm, July 29, 2006
Three out of five items never received. Customer service not at all helpful. On hold 30+ minutes each time I call.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Never Again !

by chey13, March 24, 2006
When my order from Bealls arrived, they had shipped the wrong item. They did not respond to numerous emails and nothing was done after talking to their customer service representative. I have yet to hear from them about my order placed on 02/16/06. I am very dissatisfied with them and will never shop with Bealls again. If you have money to throw away, then shop Bealls.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good prices and decent delivery time outside FL

by littlecarrie, June 21, 2005
I am not a resident of FL, but found the exact pair of men's Vans brand shoes that I was looking for (and at a good price) on the Bealls Florida website.

They shipped my purchase within 24 hrs, and it took approximately 6 days to arrive to the mid-west. Overall, I am quite pleased.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Never got my package!

by sfbee, April 26, 2005
My package was never delivered. Bealls ships through the US postal service priority mail, so there is no tracking number, which means I had to wait until the last estimated delivery date before they would send me a form to initiate a postal search. They told me they couldn't refund my money until the postal search was complete. Luckily, I made my purchase through Amazon and so I filed a claim with them and they will refund my money. Overall, I am really unhappy with Bealls. The people at their call center didn't seem to care too much that I hadn't received my package and generally treated me like I was trying to scam them. I won't order from them again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
Several months ago I found the most comfortable panties at Mervyn's within the Glendale Galleria. When I returned a few weeks later to stock up during the Gloria Vanderbilt sale I could not find these anywhere. The store seemed to stop selling these   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Wow!

by ksdragon, September 4, 2002
I placed an order for my daughter on Friday before Labor Day and received it the next Tuesday, exactly as ordered. How often does that happen! They included a card about their service, so it's obvious they care about their customers. This was just one   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Hidden Treasures

by frainke, March 15, 2002
While trying to reach the end of the Internet I stumbled across Beals Florida Department Store. They seemed to offer so many options that I thought I would check them out. Glad I did! My first amazement was at their prices. I have never seen Internet   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Excellent price. Modest shipping costs.
Speedy service. Great quality. Easy check out.

Recently, I made a purchase through http://www.beallsflorida.com/. The order was placed late on a Friday night and I had in my hands by noon the   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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