Abe's Of Maine

Abe's Of Maine
 
Average Rating: 4.11/5.0 store rating
Customer Service 4
On-Time Delivery 4
See all Abe's Of Maine listings

Read 3,918 reviews

Showing 1 - 40 of 3,918

Sort by:
Items per page
 

My worst online shopping experience in a while.

by igornovak, February 17, 2014
I have placed $2485 order of large LED TV with free S&H and free wall bracket on their website that was nice and easy. Next day I was contacted by the store with - as they described -"Order Confirmation Call" and was bombarded with multiple offers that are listed below:
1 Warranty at $199 - I had to say NO at least five times
2. better shipping - I said NO twice
3. better quality wall bracket - I said NO at least 3 times
4. HDMI cable - I said NO twice
At this point we had a little conversation about the definition of ward "NO". I was told that the guy that I talked to wants to hear that at least twice - got to tell you he did a good job aching that.
....And after all they told me that they have to charge $199 for shipping insurance and there is no other way to process the order. I asked to cancel the order. At this point price started to go down.
I did cancel the order anyway and hope that they will not charge anything.
That was my experience today.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Best price online

by awesomemike12, February 4, 2014
Ordered a sharp 80 inch from them. I ended up upgrading to white glove shipping and am very glad I did. The deliveryman called to set a convenient time that worked with my schedule. When they arrived, they brought the tv into the living room, took the tv out of the box and set it up for me. They plugged it in, even mounted it for me, and made sure everything worked before leaving. All in all I saved about $1100 with their company and received royal treatment. Thank you!"

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
This corrupt business is 'the poster child of bad online dealers". If I could give 0 stars I would. This place is borderline criminal and I have filed reports with the BBB and FBI IC3.BUYER BEWARE! LOOK OUT FOR DECEPTIVE SALES PRACTICES AND FALSE   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Very happy customer

by craigkingz00, December 11, 2013
My experience went very well. I called in with a list of my questions on a LED Sony Tv. All of my questions were answered thoroughly. I got a an E-mai confirmation when the order was processed with a tracking number.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

amazing Experience

by francis4510fun, December 11, 2013
ordered a samsung Un55f8000, the Tv came in 3 days!!! and the the price was the lowest offered online. i am very please with there service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Really Bad experience.

by boompiday, September 28, 2013
Absolutely terrible experience with Abe's of Maine.  First off if you are expecting to place an order online and get your product within a week forget it.  I purchased 3 TV's  (2 un60f800 and 1 un55f800) from Abe's on September 17, 2013   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

DO NOT USE THIS COMPANY!

by frjoles, September 27, 2013
DO NOT USE THIS COMPANY! BOUGHT A TV. CONFIRMED THE ORDER -- AFTER EMERGENCY, CALLED THEM BACK THE SAME DAY AND TOLD THEM THAT I NEEDED TO CANCEL. AFTER FOUR DAYS OF BEING TOLD CALL BACK TOMORROW, GETTING THE RUNAROUND, FINALLY GOT THROUGH TO SOMEONE ... WHO TOLD ME THE ORDER HAD GONE OUT THAT MORNING, AND THAT I COULD CANCEL BUT THEY WOULD CHARGE ME $450 FOR SHIPPING ANYWAY. UNACCEPTABLE BS! DO NOT USE THIS COMPANY!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Dependable service, good prices

by lglsoluguy, May 28, 2013
For me, Abe's has always offered great prices and very quick service. They are dependable and offer value enough that I do check with them before making purchases in areas they are familiar with.  Definitely recommend.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Best price and fast delivery

by alexj1913, January 17, 2013
I bought a microwave trim kit from Abe's. Best price by far, no shipping charge,  and fast delivery. No problems at all. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Do not trust this vendor

by pjce717, January 3, 2013
Ordered an item listed as "in stock". Two weeks later, item still had not shipped. Found that it was NOT in stock and they didn't know when it would be! My credit card was charged in full at time of purchase. Cancelled order and asked for a refund. Was told it would take 2 weeks. 2 weeks later, no refund had been issued. Called again, asked for a supervisor; finally got a refund. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I feel scammed

by wadew, December 24, 2012
Abe's of Maine was only price competitive with several other websites because they were offering a "restaurant gift card" they valued at $100. The card turned out to be virtually worthless, and in fact, I now will not even bother to redeem it or try to   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

never go back to purchase anything

by lorestehung, November 20, 2012
They sent us a defect dishwasher. Then we experiencd horrible customer service. If you call for a problem, you would be put on wait at least 20 minutes.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
12/26/2012 UPDATE:"Purchased Bosch Microwave and Range 10/21/2012. Delivery delayed - perhaps as a result of Hurricane Sandy and related flooding. Range (glass cooktop was broken) was damaged in transit (upgraded to White Glove) and   Read full review...

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

False claim on product page

by tabletlover, October 11, 2012
I ordered an Asus Transformer Prime TF201 Keyboard Dock (ASTF201DOCK-CG). There is no power adapter included. I could have bought this anywhere for the same price or cheaper, but I bought from Abes of Maine because the power adapter was supposed to be included. The ridiculous return policy makes it counterproductive to return the product. 
The product page says... Included in the box with this product: •Asus Transformer Prime TF201 Keyboard Dock •Power Adapter •User Manual •Asus Warranty

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

"Agree with other customers - do NOT use this site

by yulaev, October 10, 2012
http://www.resellerratings.com/user/yuriyulaev
http://www.resellerratings.com/user/yuriyulaev http://www.resellerratings.com/store/Abe_s_of_Maine 1/5 posted Oct-10-2012
"Agree with other customers - do NOT use this site!

On October 1st,2012 I placed an order from Abe's of Main for refrigerator. Charge was posted to my account on 10/5/2012. I just got off the phone (on October 10) with Customer service rep. who told me that the item has not been shipped yet. "They may ship it next week." BTW, hold time was close to 30 minutes.

When I asked to cancel the order he told me I "need to call back tomorrow and talk to Lisa b/c she is responsible for appliances".

I just sent them a certified letter stating that I am cancelling this order.

At the same time, I am contacting my financial institution to cancel this transaction.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I purchased a small Summit fridge for under the counter. The purchase end of the business is easy, effective and unlike some of their competitors the items listed are actually in stock. You will receive a call for an upsale, something that seems to   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Merchandise arrived intact and on time.

by abees, July 25, 2012
I purchased a set of four ceramic cappuccino cups.This was not my first purchase with Abe's of Maine, but it was the first positive experience I've had with them. The price was good, no tax and free shipping. The merchandise was packed well and arrived intact in just a few days. Based solely on this experience, I would consider buying from them again.

x I would not shop here again
Overall Rating: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

stay away!

by pati82, June 3, 2012
Stay away from this place. Great price. Free shipping. It happened twice so its not occasionally.1. I order camcorder . Then they wait two MONTHS to tell me they "oversold" the item that was listed as "available" on their website. I call them   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
Five years ago, I purchased a 5-year extended warranty package for a flat screen TV that I had bought locally. At that time, I was told by the salesman that I would receive store credit if I did not use the warranty within the five year period. The   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Rude salespeople, clumsy delivery.

by torquis, May 30, 2012
Based on my experience, I suspect most of the positive reviews of Abe's of Maine are fake. My experience:

1. Rude salesman calling to upsell me on my shipping, insisting they were offering a bargain deal on white glove shipping, and that upgrading was the only way I could ensure my order would arrive on time and undamaged. Of course, it is their responsibility to get you your order intact regardless of shipping type chosen, and his attempt to scare me into upgrading was not appreciated.

2. I was promised that my order would arrive inside the 4 hour window given, but after taking time off work to wait for my order, it arrived after 8 O'Clock at night anyway, over 3 hours late.

3. The delivery men dropped my new oven 3 times getting it in the house and uncrated and scraped up my doorframes in the process.

4. I have attempted to contact Abe's to resolve the situation, but they place me on hold when I call and do not answer emails.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

No complaints; merchant even offered a coupon for future purchases.

by idfubar, May 8, 2012
No complaints (site was easy to navigate, account creation was simple, and fufillment was prompt); merchant even offered a coupon for future purchases.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Before purchasing my Samsung range I of course shopped all the local spots to try and find the best price.  I then took my search to the internet and found better prices across the board, but knew that there would be a delay in getting my range due   Read full review...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Avoid this company

by abessucksarse, April 5, 2012
Shady business at best. Ordered a Panasonic 60" plasma on 3/18/12. Ordered successfully with free shipping. Few days later order was cancelled as they were unable to "call" me. Amazon doesn't call me. Called them and asked if i could uncancel and proceed with order. Transferred to Roy: wanted to know if i wanted HDMI cables, 3D cables, secure shipping, heavy-duty mount, extended warranty etc. etc. Said No 10 times, finally gave in for $89 with the "special shipping" and so called heavy duty mount because deal was that good.10 Days later order is cancelled again because the 2011 Panasonic 60" plasma is no longer available....

Order is supposedly cancelled and i'm noticing that they were able to debit my credit card immediately, but crediting the card back is taking days.  Now on day 5 and nothing.  Ordered from Amazon and debit was posted immediately.  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
The condensed version: My opinion: Do NOT do business with Abe's of Maine Online Store!  Extremely Poor customer service! They provided NO response to my repeated emails concerning my order.- which I never received.     I was lured in   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

one of the worst online businesses I have ever dealt with

by wizard1948, March 23, 2012
Stay away from this seller. On march 14, 2012 I ordered a camcorder battery over the internet, which was in stock. I paid extra for the 3-5 day shipping, since I needed the battery for a wedding on the weekend of March 24, 2012. Well, here it is March 23rd and I've received nothing. I've called them twice and put on hold 30 minutes each time and nobody came back on. I've sent 2 emails and receiving no answers. They've charged my credit card before they shipped anything, which is against the FTC rules. The item has to ship with the 3-5 day limit, and if there is a delay in shipping, according to law, they have to notify you by mail, email, or phone and have to give you the opportunity to cancel the order. None of this has happened. Never do  business with these people.

UPDATE:

Abe's finally got in touch with me yesterday. They apologized about the battery not being in stock and they are sending me a comparable battery free of charge and crediting my credit card.  I will have to raise their rating a few notches, since the problem was taken care of.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
I ordered a Samsung plasma TV model number PN51D7000 on 02/20/2012. I was called by a sales representative who wanted to try to sell me an extended warranty and white glove delivery on 02/21. I declined the extended warranty but did agree to pay an extra   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

FRAUD STAY THE F AWAY

by galacius29, February 26, 2012
Stay away...Places like this should be sued and out of business. Ordered a TV from this place online with advertised free shipping and immediately got 4 phone calls in a matter of 5 minutes with messages to call back. Called back and some guy was trying to upsell paid shipping saying free shipping would be bad and most likely damage the tv and they can't take it back then. Also was trying to sell extended warranted. Seemed shady so tried to cancel it. Had problems doing that. Got lucky b/c we have good credit card fraud protection services but STAY THE F AWAY! 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
after 2 weeks my order still hadn't shipped so i contacted them via their website.  i saw the status of my order was ' sent to warehouse' with no tracking info.  i contacted the company via their website and the next day i received an email   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Ripped Off and Ignored

by mtcaouette, December 23, 2011
Do not buy anything from this company!!!  I ordered a 51” Plasma from Abe’s of Maine in October.  The price was good, and I didn’t have to pay for shipping, so I took a chance and ordered online.  Big Mistake!!! Their   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

A very good experience!

by marilroe, December 21, 2011
We had a very good experience with this store. The item was as advertised, the price was great, the shipping was above and beyond what we expected this holiday time of year, and the customer service was very personalized which you don't find too much of anymore. After reading all of the negative reviews, the writers of these must have had other issues. I just take these with a grain of salt as the proof is in the pudding. We will deal with this store again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Rude, unhelpful, and disrespectful. HORRIBLE CUSTOMER SERVICE.

by carolinaliz, December 16, 2011
Not at all helpful.  Were very rude and disrespectful to my 62 year old retired school teacher mother who needed to make a return.  This upset her, and I will never buy from them again.  When someone calls with a problem, berating them for ordering the wrong item is not the way to keep repeat business.  I should have read the reviews before purchasing from them.  Apparentally they do this a lot.

AVOID THIS COMPANY LIKE THE PLAGUE. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

dissapointing customer service and shipping, look out for the upsell

by spollacek, December 6, 2011
I placed an order on Oct 26th for a GE Slide in electric range that was listed as "Available" on their web site. Because this was a large appliance, I called to place the order rather than submitting on the web site. It was suggested to me that because of the size of the appliance that I would be better to purchase the $99 shipping rather than the free shipping to ensure that the item arrived in good condition. I was also told that the item should arrive sometime around the 9th of Nov. the week it was due to arrive I was told that there was some delay, and it wouldn't arrive until the 3rd week of Nov. After hearing nothing I called Nov 16th and was told that I should be hearing from the shipping company the next day to schedule delivery. I called again the next day and was told I should hear from them in the next few days. Ultimately I did not receive the stove until Dec 2nd.

Updated Dec 7th:  After writting this review I was contacted by Abes of Maine and they refunded the $99 shipping

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
 I ordered a Nikon CoolPix P500 camera online from Abe's since they had the best price and boy was I in for a surprise. I get a call from them requesting to "verify my shipping address and billing" which is just a scam to try and sell you additional   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
Well, I bought my D3100 from Abe’s a couple of months ago, and to be honest I was reluctant at first seeing all these opposing reviews. But they had the best price for what I was looking for, free shipping and no tax, so I decided to give them a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Never again.

by iufan111, October 21, 2011
Ordered a point and shoot camera 13 days ago. It was shown as available. Still shows as "sent to warehouse". Two emails have gone unanswered.
Never again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
EDIT: I was contacted by the VP of Abes of Maine concerning my review on this site. He said that he takes online reviews seriously and promised to look into the call from the salesman. He also said that the problem I experienced was due to their server   Read full review...

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Abe's has agreed to exchange this computer for another somewhat comparable computer

by nscofield, September 19, 2011
"I purchased a Lenovo laptop from Abe's on July 25, 2011. It was defective right out of the box. Since then, I've been getting a runaround with Abe's referring me to Lenovo and vice versa. Abe's has a no return policy which makes sense if you don't like your computer and want to exchange it. It does not make sense when they shipped a defective computer(needs a new CPU). Abe's has not made this right. I still do not have a computer. Beware of buying from this company since you are not covered if their product is defective."

Abe's responded to this review with an offer to exchange the computer. This is a relief and I appreciate it.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

BUYER BEWARE

by jerry247, August 12, 2011
My entire review of Abe's of Maine is here:  http://abesofmainecamera review.blogspot.com/    Briefly, BUYER BEWARE.  Intro:  I have no affiliation with any business connected with this review and   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Terrible Customer Service

by tseversen, August 3, 2011
Terrible Customer Service - sold me a Delonghi PACWE 125 that did not work from day one.  Tried to get them to replace the unit.  Told me that the cost of shipping was too high to do so.  Then told me to get Delonghi to take care of the matter, tried this and Delonghi wanted me to pay to ship unit in for repairs (shipping cost for me approx $100.00) ?????? 
Stuck with a brand new unit that does not work.
Will never purchase anything from Abe's of Maine again!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
This outfit is the very worst.  Their customer service department stinks.  I ordered a compact flash card from them for a camera.  It has now been over one week and I have yet to receive the item.   It only has to ship from ME to   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating

Copyright © 2000-2014 eBay Inc. All Rights Reserved

Advertisement
http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe.apimig.sp6-21623
http://img.shoppingshadow.com/jfe/JavaFrontEnd-fe.apimig.sp6-21623